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Charles A. Roberts
Charles A. Roberts, Computer Enthusiast
Category: Laptop
Satisfied Customers: 598
Experience:  Laptop repair specialist
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My lap top keeps shutting down. When I try to reboot it shows

Customer Question

My lap top keeps shutting down. When I try to reboot it shows that it is still shutting down.
Submitted: 2 years ago.
Category: Laptop
Expert:  Charles A. Roberts replied 2 years ago.
Hello my name is ***** ***** I will do whatever I possibly can to help answer your questions. I am sorry you have encountered this kind of problem. When did this start happening?
Customer: replied 2 years ago.
Today
Expert:  Charles A. Roberts replied 2 years ago.
I see and when you turn the machine back on is it still showing the same problem every time you go to restart? Do you do any kind of disk cleanup or disk defragment on this machine?
Customer: replied 2 years ago.
No I havent
Expert:  Charles A. Roberts replied 2 years ago.

Ok first you are going to want to run the disk cleanup and defragment you probably have had some windows updates install and that can bog the system down. Here is a video on how to do this. https://www.youtube.com/watch?v=9YMxS7Pmppw

The next video you will need to do after the diskcleanup which is the defragment. THis can take some time. https://www.youtube.com/watch?v=Xae4BJwbNXA let me know what happens.

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