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You can make the request of the attorney. However, the tenants have the right to know in what way the house is uninhabitable and to inspect the condition for yourself. You can check with the city to see if they filed a complaint, you do not need to rely on the pro bono attorney.
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He would not ask if they had contacted the city first. He would ask about the nature of the issues that make it uninhabitable. You can inspect the premises and determine for yourself if it is uninhabitable and get the tenant to tell you the basis for their position. If you disagree, you tell them that or if there is a resolvable issue resolve it. The view and inquiry by the attorney is not of particular importance as you can find out all the information you need yourself.