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She can respond to the debt collector and ask for them to "validate the debt" under the Fair Debt Collection Practices Act by providing proof that she owes the debt they are alleging. She can tell them that she fulfilled the term of her lease and paid all monthly rent due and that the charges are not legitimate.
They have to contact the landlord to validate the debt and if the landlord doesn't provide proof that she owes the debt within 30 days then they can not pursue collection activities any longer.