How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Loren Your Own Question
Loren, Lawyer
Category: Landlord-Tenant
Satisfied Customers: 33005
Experience:  Attorney with 30 years of experience representing landlords and tenants.
Type Your Landlord-Tenant Question Here...
Loren is online now
A new question is answered every 9 seconds

Yesterday I went to the apartment management office to pay

Customer Question

Yesterday I went to the apartment management office to pay my monthly rent. I always paid by check and request a receipt for payment. I apartment complex has a new rule that they no longer provide a receipt. As a tenant, am I entitled to a receipt upon request?
Submitted: 1 year ago.
Category: Landlord-Tenant
Expert:  Loren replied 1 year ago.

Good morning. I am Loren a licensed attorney and I look forward to assisting you.

Expert:  Loren replied 1 year ago.

Did they have a reason for refusing to give a receipt?

Customer: replied 1 year ago.
There was an incident at another apartment complex that company owns where an employee was providing receipts for rent not collected. As corrective action, the regional manager established a rule that receipts will no longer be provided to tenants for rent payment.
Expert:  Loren replied 1 year ago.

Thank you for the additional information. It is really more of an issue if you are paying cash. Since you pay by check, your cancelled check will serve as a receipt or proof or payment.

But there is no law I have seen which states a landlord must give a receipt.

Expert:  Loren replied 1 year ago.

Did you have further questions? Have I answered your question?

Related Landlord-Tenant Questions