Kia

Kia troubleshooting questions? Ask a mechanic

Ask an Expert,
Get an Answer ASAP!

My keys are locked in the trunk of my 2018 Kia Optima LX. No…

Customer Question
My keys are locked...

My keys are locked in the trunk of my 2018 Kia Optima LX

Mechanic's Assistant: How many miles are on the car? Has this ever happened before?

No it hasn't

Mechanic's Assistant: Are you fixing your Optima yourself? What have you tried so far?

The police came to unlock the doors, but the trunk release button near the steering wheel isn't working. I've looked for the emergency trunk release button INSIDE the car, however everything online and in the owners manual is saying that it's located INSIDE the trunk.

Mechanic's Assistant: Anything else you want the mechanic to know before I connect you?

That's all

Submitted: 2 months ago.Category: Kia
Show More
Show Less
Ask Your Own Kia Question
Answered in 1 day by:
5/28/2018
Kia Mechanic: eric remington,
 replied 2 months ago
eric remington
Category: Kia
Satisfied Customers: 1,032
Experience: mechanic/service advisor at topline auto
Verified

hELLO DO YOU STILL NEED HELP? IF SO PLEASE -PROVIDE VIN NUMBER

Ask Your Own Kia Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a kia mechanicLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Kiatech Your Own Question
Kiatech
Kiatech
Kiatech, Kia Master Technician
Category: Kia
Satisfied Customers: 210
210 Satisfied Customers
Experience: 30+ years experience,ASE certified,KIA certified Master Technician,Ford factory trained

Kiatech is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

I would (and have) recommend your site to others I was quite satisfied with the quality of the information received, the professional with whom I interacted, and the quick response time. Thanks, and be sure that I'll be back whenever I need a question answered in a hurry.

Stephanie PElm City, NC

used your service this weekend with "Trecers" help. thank you ,thank you, thank you. replaced an A/C fan motor. Local Auto Zone had part. $15.00 "tracer" fee and $40.00 for parts, I saved several hundreds of dollers at a shop. i will recommend you and use you in the future.

David L.Richmond, TX

9 dollars, 2 hours of my time, and I drove away. Your diagnosis was right on the mark. Thank you so much.

PhilMarysville, CA

Lurch. Thank you very much. I had real doubts about this website but your promptness of response, quick followup and to the point answer with picture was incredible.

CharlesWalnut Creek, CA

As a single woman, I really appreciate an excellent and affordable opinion.
Thank you Geordie, I will not hesitate to contact justanswer in the future!

SueCharleston, WV

Another great insight to what may be the problem. I will have my mechanic take a look at it tomorrow. Thanks again, Frank...you do indeed know your stuff.

JimCastleberry, FL

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

< Previous | Next >

Meet the Experts:

Kiatech

Kiatech

Kia Master Technician

210 satisfied customers

30+ years experience,ASE certified,KIA certified Master Technician,Ford factory trained

George H.

George H.

ASE Certified Technician

676 satisfied customers

Hyundai Certified and 15+ years as an ASE Maser Tech

Chris (aka- Moose)

Chris (aka- Moose)

Technician

556 satisfied customers

16 years of experience

Ron Z.

Ron Z.

- Kia Tech -

490 satisfied customers

18+yrs experience. State Inspector & Kia Diagnostics/Repair

K. Wiggins

K. Wiggins

ASE Certified Technician

449 satisfied customers

ASE Certified Technician, Associates Degree in Automotive Technology, 15+ years in the trade

Dave Nova

Dave Nova

ASE Technician

331 satisfied customers

ASE Master Certification. 25 yrs experience

Mike Kelly

Mike Kelly

Mechanic

250 satisfied customers

17 years experience as an auto mechanic, foreign and domestic. 5 years running my own repair business.

< Previous | Next >

Related Kia Questions
Kia optima 2016 alarm went off with keys in trunk. Alarm
Kia optima 2016 alarm went off with keys in trunk. Alarm seems to have disabled power locks and trunk release button inside … read more
Anthony P.
Anthony P.
ASE Certified, Ford Master, Honda Master
914 satisfied customers
Keys locked trunk of optima 17. Also not sure. Pushin the
Keys locked trunk of optima 17 JA: How many miles are on the car? Has this ever happened before? Customer: Nope also not sure JA: Are you fixing your Optima yourself? What have you tried so far? Custo… read more
Jake
Jake
309 satisfied customers
Locked my keys in the trunk I was able to get inside because
Second opinion] Locked my keys in the trunk I was able to get inside because my window was down but the alarm keeps going off and everything in my car is disabled until I unlock it with the key fob … read more
Chris (aka- Moose)
Chris (aka- Moose)
Technician
Vocational, Technical or Trade School
556 satisfied customers
Im not able to turn steer wheel locked, Im not sure my
I pulled the steering wheel while turning the agnition switch … read more
internal88
internal88
Product Manger
Bachelor's Degree
623 satisfied customers
2016 kia optima locked keys in trunk alarm enabled by tow
2016 kia optima locked keys in trunk alarm enabled by tow truck cannot unlock trunk … read more
Craig Manning
Craig Manning
GM Certified Technician
High School or GED
157 satisfied customers
Misplaced remote control but I have a spare key. if I open
misplaced remote control but I have a spare key. if I open the door, I do not know how to stop alarm. So, I need a remote control. Also, how do I stop alarm? Thank you. … read more
George H.
George H.
ASE Certified Technician
Associate Degree
676 satisfied customers
My 2013 Kia Sportage has the ignition locked, the steering
My 2013 Kia Sportage has the ignition locked, the steering wheel locked and the automatic transmission locked, how do I unlock all of them, I know it's to get the car from being stolen, but I don't ha… read more
Chad Farhat
Chad Farhat
Owner
Associate Degree
5,551 satisfied customers
Neal, I have a 2011 Kia Optima EX. The other day I went to
HI Neal, I have a 2011 Kia Optima EX. The other day I went to start the car and while driving, I noticed that some of the controls on my steering wheel stopped working. Cruise control (none of the con… read more
Eric
Eric
Retired
N/A
14,436 satisfied customers
I have a 2014 Kia Optima and it won't start , the fob does
I have a 2014 Kia Optima and it won't start , the fob does not lock or unlock the doors , even the buttons from inside do not open anything . When I turn the ignition to on only few lights come on but… read more
Pete
Pete
Independent Auto Technician
Vocational, Technical or Trade Scho
138 satisfied customers
Kia Optima LX: I have locked the keys to my 2007 Kia Optima
I have locked the keys to my 2007 Kia Optima in the trunk. I have managed to break into the car but the trunk release doesnt seem to work with the alarm going off. what can I do?… read more
molurch
molurch
Owner
Vocational, Technical or Trade Scho
941 satisfied customers
Kia Optima: 08 kia optima with a malfunctioning trunk latch.
08 kia optima with a malfunctioning trunk latch. Happened when I manually set the latch closed with a screwdriver so I could tie down the lid. Ever since I have not been able to lock down the lid. Hav… read more
Chris (aka- Moose)
Chris (aka- Moose)
Technician
Vocational, Technical or Trade School
556 satisfied customers
Kia Optima EX: Early 2006 Kia Optima driver side door stopped
Early 2006 Kia Optima driver side door stopped responding to the remote. Will unlock/lock manually with key and will respond to the button inside the car. All other locks will respond to remote. What … read more
baddad1
baddad1
technician
High School or GED
5 satisfied customers
2010 Kia Optima: I drove it today..my garage..steering wheel is locked
I have a 2010 Kia Optima. I drove it today without a problem, pulled it into my garage as normal. Now, just went to back it out of the garage to take out the trash and the steering wheel is locked. Th… read more
FlatRate572
FlatRate572
Vocational, Technical or Trade Scho
144 satisfied customers
2005 Kia Optima: driver door..manually..door panel or with the key fob
I cannot unlock my drivers side door on my 2005 Kia Optima--the power lock works on all the other doors but the driver door will not unlock either manually with a key, with the button onthe door panel… read more
gunny44
gunny44
Master Kia Tech/Shop Foreman
Vocational, Technical or Trade Scho
352 satisfied customers
2003 kia optima: unlock..driver door..passenger door..The latch
I can not unlock my driver door on my 2003 kia optima unless i do a special trick. It was just an annoying thing i had to do at first but now the same thing has happened to the passenger door and i ca… read more
gunny44
gunny44
Master Kia Tech/Shop Foreman
Vocational, Technical or Trade Scho
352 satisfied customers
2001 kia optima: remote fob will not work have changed battery
I have a 2001 kia optima/magentis, the remote fob will not work have changed battery still no joy, is there a way to reprogramme it… read more
supermechanic
supermechanic
Service consultant
Vocational, Technical or Trade Scho
10 satisfied customers
2002 optima: cyl..door locks do not lock..drivers..my key and turn it
I have a 2002 optima 4 cyl and the door locks do not lock when I push the button on the drivers or passengers side. They do unlock when I insert my key and turn it. They also unlock if I'm inside and … read more
HondaPlatinum
HondaPlatinum
High School or GED
148 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x