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The automatic door lock will not unlock any doors except the…

Customer Question
The automatic door lock...

The automatic door lock will not unlock any doors except the drivers side front door.

Mechanic's Assistant: Is this your first time dealing with this issue?

Yes

Mechanic's Assistant: What is the model/year of your Kia?

2013 soul

Mechanic's Assistant: Are you fixing your Soul yourself? What have you tried so far?

Just testing the fob and the interior lock button . Neither one works to unlock the doors

Submitted: 4 months ago.Category: Kia
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Answered in 45 minutes by:
4/1/2018
Kia Mechanic: nelson freitas,
 replied 4 months ago
nelson freitas
Category: Kia
Satisfied Customers: 121
Experience: AutomotiveTechnician at brantford toyota
Verified

Hello, and thanks for using JustAnswer, my name is ***** ***** I have been an Automotive Technician for over 15 years.

I have taken a look at this wiring diagram that I have attached. From what I can trace is that the Body Control Module(BCM) Locks all of the doors using the Door Lock relay, but then uses the 2 turn unlock relay to Unlock the Drivers Door and the Unlock relay to unlock the other 3 doors.

I would start by checking the Unlock relay and wiring to see if the are working and not damaged. The wiring diagram indicates that the relay is located in the Instrument Panel Junction Box. I will continue to try to find its exact location and get back to you with that. Also if you have the owners manual its location may be located in that as well.

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Category: Kia
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