Kia

Kia troubleshooting questions? Ask a mechanic

Ask an Expert,
Get an Answer ASAP!

My 2014 Kia Forte Koup Ex windows freeze up and now the

Customer Question
My 2014 Kia Forte...

My 2014 Kia Forte Koup Ex windows freeze up and now the passenger window will not roll up all the way. It seems like it might be off the track potentially

Mechanic's Assistant: Is this your first time dealing with this issue?

With the passenger window, yes. The windows have froze up before but not this bad

Mechanic's Assistant: Are you fixing your Forte Koup yourself? What have you tried so far?

Well for starters, I decided to see if warming the car up by storing it in the garage would help but I haven't the slightest idea where to start

Mechanic's Assistant: Anything else you want the mechanic to know before I connect you?

I think that is all.

Submitted: 4 months ago.Category: Kia
Show More
Show Less
Ask Your Own Kia Question
Answered in 30 minutes by:
1/13/2018
Kia Mechanic: Mechanic01, ASE Certified Technician  replied 4 months ago
Mechanic01
Mechanic01, ASE Certified Technician
Category: Kia
Satisfied Customers: 2,690
Experience: Owner at Baltic investments
Verified

Hello my name is ***** ***** welcome to just answers! I will be assisting you with all of your vehicle questions today. Give me one moment while I review your question and come back with a answer. Please be aware I do not know your skill level or abilities so I will be asking a lot of questions and in a lot of cases we will respond to each other quite a lot before we find a solution. As far as phone calls are concerned that is the system prompting you, not me, and they do cost more money, I prefer text but in some cases a phone call is required. If I don’t answer right away or quickly in conversation I am helping another customer or have stepped out for a moment and will respond as soon as I can. Ok lets get started!

So do any of the windows move at all?

Ask Your Own Kia Question
Customer reply replied 4 months ago
They do move now but with low temperatures and precipitation they freeze and prevent the airlock from working. Right now the issue is with the passengers window. It moves but is not in line and when the door closes, it over hangs on the rear side of the window but it will not reach the top
Kia Mechanic: Mechanic01, ASE Certified Technician  replied 4 months ago

oh so its off track, what you would want to do is pull the door panel and inspect the regulator to see where it having issues

Ask Your Own Kia Question
Customer reply replied 4 months ago
Is this a common issue with this model? If so, is expensive to be resolved? I have no experience/skill in working on cars- how would i go about removing the panel?
Kia Mechanic: Mechanic01, ASE Certified Technician  replied 4 months ago

if you have no experience on this it takes a skilled mechanic to diagnose and fix this issue I would take it in to a shop to ensure the problem is fixed correctly, and it shouldnt cost more than 200 for the repair it could be just a adjustment, its needs to be looked at first

Ask Your Own Kia Question
Customer reply replied 4 months ago
Is this a common problem that people have with this model as far as the airlock not working when is below freezing temperatures?I have no experience but I am very quick at picking things up if directed.
Customer reply replied 4 months ago
Would this issue be covered under manufactures warranty?
Kia Mechanic: Mechanic01, ASE Certified Technician  replied 4 months ago

https://www.dropbox.com/s/tusejubd3rs74yw/sat9.docx?dl=0

It should be covered yes, I just assumed you dint have it after asking how to fix, above is the removal and repair procedures if you want to tackle it

Ask Your Own Kia Question
Customer reply replied 4 months ago
What part of the manufactures warranty should this be under?
Kia Mechanic: Mechanic01, ASE Certified Technician  replied 4 months ago

it ha a 60k bumper to bumper on that and it will be covered under that

Ask Your Own Kia Question
Customer reply replied 4 months ago
Okay, so there is no way of getting the window back on track without taking it in or removing the door panel?
Kia Mechanic: Mechanic01, ASE Certified Technician  replied 4 months ago

no

Ask Your Own Kia Question
Customer reply replied 4 months ago
okay, thanks.
Kia Mechanic: Mechanic01, ASE Certified Technician  replied 4 months ago

Please let me know if you have any additional questions or if you want to discuss this further. And please take a moment and kindly click a positive rating (preferably 5 Star/Excellent) to credit for the time & effort put by me in answering your automotive question, and this is the only way I will be credited for my service to you. Rating me now does not close your question and if you have follow-up or additional questions you can ask them after the rating too! Also if you would like further assistance in the future you can favorite me as well.
Assuring you the best services!
Kind Regards!
Shawn ASE Technician

Ask Your Own Kia Question
Was this answer helpful?
Ask Mechanic01 Your Own Question
Mechanic01
Mechanic01
Mechanic01, ASE Certified Technician
Category: Kia
Satisfied Customers: 2,690
2,690 Satisfied Customers
Experience: Owner at Baltic investments

Mechanic01 is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

I would (and have) recommend your site to others I was quite satisfied with the quality of the information received, the professional with whom I interacted, and the quick response time. Thanks, and be sure that I'll be back whenever I need a question answered in a hurry.

Stephanie PElm City, NC

used your service this weekend with "Trecers" help. thank you ,thank you, thank you. replaced an A/C fan motor. Local Auto Zone had part. $15.00 "tracer" fee and $40.00 for parts, I saved several hundreds of dollers at a shop. i will recommend you and use you in the future.

David L.Richmond, TX

9 dollars, 2 hours of my time, and I drove away. Your diagnosis was right on the mark. Thank you so much.

PhilMarysville, CA

Lurch. Thank you very much. I had real doubts about this website but your promptness of response, quick followup and to the point answer with picture was incredible.

CharlesWalnut Creek, CA

As a single woman, I really appreciate an excellent and affordable opinion.
Thank you Geordie, I will not hesitate to contact justanswer in the future!

SueCharleston, WV

Another great insight to what may be the problem. I will have my mechanic take a look at it tomorrow. Thanks again, Frank...you do indeed know your stuff.

JimCastleberry, FL

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

< Previous | Next >

Meet the Experts:

Kiatech

Kiatech

Kia Master Technician

210 satisfied customers

30+ years experience,ASE certified,KIA certified Master Technician,Ford factory trained

George H.

George H.

ASE Certified Technician

667 satisfied customers

Hyundai Certified and 15+ years as an ASE Maser Tech

Chris (aka- Moose)

Chris (aka- Moose)

Technician

495 satisfied customers

16 years of experience

Ron Z.

Ron Z.

- Kia Tech -

479 satisfied customers

18+yrs experience. State Inspector & Kia Diagnostics/Repair

K. Wiggins

K. Wiggins

ASE Certified Technician

433 satisfied customers

ASE Certified Technician, Associates Degree in Automotive Technology, 15+ years in the trade

Dave Nova

Dave Nova

ASE Technician

331 satisfied customers

ASE Master Certification. 25 yrs experience

Mike Kelly

Mike Kelly

Mechanic

250 satisfied customers

17 years experience as an auto mechanic, foreign and domestic. 5 years running my own repair business.

< Previous | Next >

Related Kia Questions
I have a 2005 kia spectra 5 speedometer works intermittent.
I have a 2005 kia spectra 5 speedometer works intermittent. replaced speed sensor same thing. found some people who state about wiring in fuse box. I have traced wire to fuse box and seems ok. tried f… read more
Chris (aka- Moose)
Chris (aka- Moose)
Technician
Vocational, Technical or Trade School
495 satisfied customers
Have 2013 Kia soul 1.6l. Trying to replace a head gasket,
Have 2013 Kia soul 1.6l. Trying to replace a head gasket, but I can't get the timing chain cover off. I've removed all pulleys and bolts but it seems to be catching on something in the center. Is ther… read more
David Craig
David Craig
OWNER/MECHANIC
Associates
5,278 satisfied customers
Having a hot/cold venting issue. When vents are selected to
having a hot/cold venting issue. When vents are selected to cold/ac, I only get cold air on driver's side (with ambient temp on passenger side). When temp is set to hot, I get hot out of passenger sid… read more
eric remington
eric remington
FORMER SHOP OWNER/TECHNICIAN/INSPECTOR
associates degree
575 satisfied customers
My orange light came on and starting flashing on and off and
Hi my orange light came on and starting flashing on and off and som etimes stayed on. The car is running very poorly too … read more
Andrew Martin
Andrew Martin
Level A Technician
Technical Certificate
362 satisfied customers
It was acting like the altanator was out so we put in a new
It was acting like the altanator was out so we put in a new one but still wouldn't work so we changed the altanator relay but it is still acting strange … read more
Chris (aka- Moose)
Chris (aka- Moose)
Technician
Vocational, Technical or Trade School
495 satisfied customers
I have a 2009 Kia Rondo that jerks while driving, it jerks
I have a 2009 Kia Rondo that jerks while driving, it jerks and lunges and will sometimes die while idling. If I put it in park, it seems to keep it from dying but still jerks and lunges. When it does … read more
K. Wiggins
K. Wiggins
ASE Certified Technician
Associate Degree
433 satisfied customers
I have a 2012 Kia Sorento. I checked the oil and the
I have a 2012 Kia Sorento. I checked the oil and the dipstick shows full. … read more
Kevin
Kevin
workshop foreman /master tech/mot tester
1 satisfied customers
You helped me fix the ac blower problem now I need to know
you helped me fix the ac blower problem now I need to know where the battery fuse is located and is there a relay for it also … read more
Andrew Martin
Andrew Martin
Level A Technician
Technical Certificate
362 satisfied customers
I have a 2011 Kia Sedona with a broken exterior handle on
I have a 2011 Kia Sedona with a broken exterior handle on the passenger side sliding door. I'm trying to remove the bro***** *****dle but having trouble removing the interior door trim in order to acc… read more
TIM MOHR
TIM MOHR
SHOP OWNER
Master's Degree
8,037 satisfied customers
Need to remove and replace right-hand headlight assembly.
need to remove and replace right-hand headlight assembly. … read more
kalamykid
kalamykid
Pactor automotive
Vocational, Technical or Trade Scho
97 satisfied customers
My Kia Optima had a new engine fitted re: recall and 4 weeks
My Kia Optima had a new engine fitted re: recall and 4 weeks on it overheated and stuck in 4 gear had a look and the coolant was below the empty mark … read more
eauto
eauto
self employed
High School or GED
74 satisfied customers
My sportage 2009, power window, dome light, radio, clock
my sportage 2009 , power window , dome light, radio , clock tail lamp not working … read more
Chris (aka- Moose)
Chris (aka- Moose)
Technician
Vocational, Technical or Trade School
495 satisfied customers
The video/audio system won't boot all the way up. The radio
The video/audio system won't boot all the way up. The radio doesn't work nor does the back up camera. The alarm for being close to other objects does work. You can't turn the partial rebooting off. I … read more
Andrew Martin
Andrew Martin
Level A Technician
Technical Certificate
362 satisfied customers
Replaced timing belt and now I try to start it but I don't
Replaced timing belt and now I try to start it but I don't hear the hum of the fuel pump … read more
AMEDEE
AMEDEE
AUTOMOTIVE TECHNICIAN
Vocational, Technical or Trade Scho
9,105 satisfied customers
2005 Kia Rio you will be driving and check engine light will
2005 Kia Rio you will be driving and check engine light will come on. Then engine will not go over 2100 rpms. If you pull over and disconnect the battery for 5 minutes the car will start up and drive … read more
Chris (aka- Moose)
Chris (aka- Moose)
Technician
Vocational, Technical or Trade School
495 satisfied customers
I have a 2.4l gdi in a kia sorento. ive noticed it takes
I have a 2.4l gdi in a kia sorento. ive noticed it takes about 40 miles of driving before l/100 drops from 9\100 to 7.5\100.it used to take about 8 miles when operating temp reaches normal … read more
Danny
Danny
Owner, lead mechanic
High School or GED
3,963 satisfied customers
2 values r burning iol. 2015 optmia. Its runs but is burning
i brought it to kia, they said the engine needs to be replace 2 values r 5-10 pts lower… read more
Mechanic01
Mechanic01
ASE Certified Technician
2,690 satisfied customers
My left headlamps and turn signal on the 2012 Kia Sorento do
My left headlamps and turn signal on the 2012 Kia Sorento do not work. Low beam looked burnt, replaced, still no left headlamps or turn. Right lamps work, rear lights work. Fuse? And if so, where is i… read more
Eric
Eric
Auto Technician
589 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x