Kia

Kia troubleshooting questions? Ask a mechanic

Ask an Expert,
Get an Answer ASAP!

I sent you my problem with my 2011 kia rio then I lost the…

Customer Question
I sent you my...

I sent you my problem with my 2011 kia rio then I lost the page for the payment

Mechanic's Assistant: Are you fixing your Rio yourself? What have you tried so far?

The shifter button on my 2011 Kia Rio won't depress. I'm stuck in park. There are about 56,000 miles on the car, send it's the original transmission. I have never driven it in weather this cold before. I'm not getting any warnings lights, I just can't depress the button.

Mechanic's Assistant: Do you have brake lights? Have any trouble codes popped up?

Brake lights are ok, no trouble codes.

Mechanic's Assistant: Anything else you want the mechanic to know before I connect you?

I think that's it.

Submitted: 6 months ago.Category: Kia
Show More
Show Less
Ask Your Own Kia Question
Answered in 40 minutes by:
1/4/2018
Kia Mechanic: Gary, ASE Certified Technician replied 6 months ago
Gary
Gary, ASE Certified Technician
Category: Kia
Satisfied Customers: 1,900
Experience: Senior Technician
Verified

Hello! My name is Gary.
Welcome to JustAnswer.
I'm reviewing your question now, and will post back with a reply shortly.

Ask Your Own Kia Question
Kia Mechanic: Gary, ASE Certified Technician replied 6 months ago

Hello Cheryl,

Sounds like the shifter interlock solenoid is sticking, it could be due to your extreme cold weather.

Does the console have a little trim to flip out where you can then depress your keyblade to pull the shifter into neutral, and then start the car?

Gary

Ask Your Own Kia Question
Customer reply replied 6 months ago
What does that look like, and where would I find it?
Customer reply replied 6 months ago
The car starts with no problem.
Kia Mechanic: Gary, ASE Certified Technician replied 6 months ago

Yes, I understand it starts normally, but you can't get it out of park, correct?

Can you see a little panel for emergency release of the gearshift, generally in front of the shifter on the top surface of the console?

Like in this article:

https://www.youcanic.com/kia/kia-wont-come-out-park

Gary

Ask Your Own Kia Question
Kia Mechanic: Gary, ASE Certified Technician replied 6 months ago
Ask Your Own Kia Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a kia mechanicLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Kiatech Your Own Question
Kiatech
Kiatech
Kiatech, Kia Master Technician
Category: Kia
Satisfied Customers: 210
210 Satisfied Customers
Experience: 30+ years experience,ASE certified,KIA certified Master Technician,Ford factory trained

Kiatech is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

I would (and have) recommend your site to others I was quite satisfied with the quality of the information received, the professional with whom I interacted, and the quick response time. Thanks, and be sure that I'll be back whenever I need a question answered in a hurry.

Stephanie PElm City, NC

used your service this weekend with "Trecers" help. thank you ,thank you, thank you. replaced an A/C fan motor. Local Auto Zone had part. $15.00 "tracer" fee and $40.00 for parts, I saved several hundreds of dollers at a shop. i will recommend you and use you in the future.

David L.Richmond, TX

9 dollars, 2 hours of my time, and I drove away. Your diagnosis was right on the mark. Thank you so much.

PhilMarysville, CA

Lurch. Thank you very much. I had real doubts about this website but your promptness of response, quick followup and to the point answer with picture was incredible.

CharlesWalnut Creek, CA

As a single woman, I really appreciate an excellent and affordable opinion.
Thank you Geordie, I will not hesitate to contact justanswer in the future!

SueCharleston, WV

Another great insight to what may be the problem. I will have my mechanic take a look at it tomorrow. Thanks again, Frank...you do indeed know your stuff.

JimCastleberry, FL

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

< Previous | Next >

Meet the Experts:

Kiatech

Kiatech

Kia Master Technician

210 satisfied customers

30+ years experience,ASE certified,KIA certified Master Technician,Ford factory trained

George H.

George H.

ASE Certified Technician

676 satisfied customers

Hyundai Certified and 15+ years as an ASE Maser Tech

Chris (aka- Moose)

Chris (aka- Moose)

Technician

556 satisfied customers

16 years of experience

Ron Z.

Ron Z.

- Kia Tech -

490 satisfied customers

18+yrs experience. State Inspector & Kia Diagnostics/Repair

K. Wiggins

K. Wiggins

ASE Certified Technician

449 satisfied customers

ASE Certified Technician, Associates Degree in Automotive Technology, 15+ years in the trade

Dave Nova

Dave Nova

ASE Technician

331 satisfied customers

ASE Master Certification. 25 yrs experience

Mike Kelly

Mike Kelly

Mechanic

250 satisfied customers

17 years experience as an auto mechanic, foreign and domestic. 5 years running my own repair business.

< Previous | Next >

Related Kia Questions
Ignition key is stuck in the ignition, wont turn left or
Ignition key is stuck in the ignition, wont turn left or right and wont come out.it's a 2010. … read more
Chris (aka- Moose)
Chris (aka- Moose)
Technician
Vocational, Technical or Trade School
556 satisfied customers
Our 2009 kia sedona is stuck in park, Eca came on, yes, no
Our 2009 kia sedona is stuck in park JA: Do you have brake lights? Have any trouble codes popped up? Customer: Eca came on JA: Are you fixing your Sedona yourself? What have you tried so far? Customer… read more
Ron Z.
Ron Z.
- Kia Tech -
Vocational, Technical or Trade Scho
490 satisfied customers
I have a 2011 kia sport age it's stuck in park, wheni push
I have a 2011 kia sport age it's stuck in park, wheni push the shifter release button … read more
ricardo hohl
ricardo hohl
automotive instructor
Associate Degree
1,818 satisfied customers
I have a Kia Optima. The brake lights do not work therefore
I have a Kia Optima. The brake lights do not work therefore I cannot shift out of park. Is this a fuse issue or a sensor issue or something else? … read more
Ron Z.
Ron Z.
- Kia Tech -
Vocational, Technical or Trade Scho
490 satisfied customers
Sisters kia .. she said yellow warning light heat/cool
sisters kia .. she said yellow warning light heat/cool rating looks like a music lyre with a explanation mark in it … read more
HondaPlatinum
HondaPlatinum
High School or GED
148 satisfied customers
Having a problem with my 2011 kia sorento. shifter wont go
Having a problem with my 2011 kia sorento. shifter wont go into or out of park ... sometimes … read more
Andrew Martin
Andrew Martin
Level A Technician
Technical Certificate
425 satisfied customers
I have a 2009 Kia Optima and it won't let the gear shifter
I have a 2009 Kia Optima and it won't let the gear shifter move over to put it in reverse.… read more
Ron Z.
Ron Z.
- Kia Tech -
Vocational, Technical or Trade Scho
490 satisfied customers
2011 Kia Optima. Car doesn't recognize that I'm pressing the
2011 Kia Optima. Car doesn't recognize that I'm pressing the brake. You have to press the brake and push the button to start. So it isn't starting … read more
Jared D
Jared D
Shop Supervisor
Bachelor\u0027s
3 satisfied customers
Suddenly lost all brake lights JA: Sometimes things that
checked for fuse for brakes couldn't find one looking in trunk to see if anything pulled loose … read more
baddad1
baddad1
technician
High School or GED
5 satisfied customers
Kia Rio: my car will not stay running....It is a 2005 Kia Rio
my car will not stay running....It is a 2005 Kia Rio with a 1.6lt engine.......I have put in a brand new battery and starter… read more
Eric
Eric
Retired
N/A
14,436 satisfied customers
kia rio: my 2001 kia rio is stuck in park. the car has been
my 2001 kia rio is stuck in park. the car has been sitting for over a year. after changing the front passenger tire I started the car and it would not shift. none of the fuses are blown. I took apart … read more
mr. b. rector
mr. b. rector
301 satisfied customers
Kia Soul: I have a 2011 Kia Soul. Recently when I start my
I have a 2011 Kia Soul. Recently when I start my car in the morning and drive a short distance, the brake lights stay on when I turn the car off. Any ideas?… read more
internal88
internal88
Product Manger
Bachelor's Degree
623 satisfied customers
Kia Soul: my 2011 KIA is stuck in park. the release button
my 2011 KIA is stuck in park. the release button on the shifter (automatic) won't go in so I can move it to reverse. The car comes on fine and the wheel is not locked. any suggestions?… read more
Eric
Eric
Auto Technician
589 satisfied customers
Kia Sedona EX: I purchased a 2003 KIA Sedona EX a couple of
I purchased a 2003 KIA Sedona EX a couple of months ago. It was in great shape cosmetically but had a "rod knock" and the transmission was leaking fluid. The van started and drove. A good friend of mi… read more
K. Wiggins
K. Wiggins
ASE Certified Technician
Associate Degree
449 satisfied customers
2011 sorento: in drive and downhill assist and traction light on..park
2011 sorento stuck in drive and downhill assist and traction light on. can't put into park?… read more
rodcuda
rodcuda
Auto repair pro, 30 years experience
Associate Degree
74 satisfied customers
2011 Kia Rio: 000km..loud..I leave the company parking lot..pedal
I have a new 2011 Kia Rio 5 with only 5,000km on it and driving for 4 months in City only. At startup, I noticed a fairly loud air release/squealing when I leave the company parking lot. It lasts for … read more
HondaPlatinum
HondaPlatinum
High School or GED
148 satisfied customers
2006 Kia Rio: tail lights..front turn signals..warning lights..bulbs
On our 2006 Kia Rio we have inoperative front parking lights. The rear tail lights operate, as does the front turn signals and four way warning lights. The bulbs are obviously good and fuse numbers 23… read more
AMEDEE
AMEDEE
AUTOMOTIVE TECHNICIAN
Vocational, Technical or Trade Scho
9,105 satisfied customers
1996 kia rio: my check engine light just came..000 miles
my check engine light just came on in my 1996 kia rio. I have about 56,000 miles on the car.… read more
Kiatech
Kiatech
Kia Master Technician
210 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x