Kia

Kia troubleshooting questions? Ask a mechanic

Ask an Expert,
Get an Answer ASAP!

I have a 2012 Kia Sould with the 2.0L engine and 6 speed…

Customer Question
I have a 2012...

I have a 2012 Kia Sould with the 2.0L engine and 6 speed manual transmission. I checked to fuses today in an attempt to figure out why my door loks don't work. I was careful to put each fuse back in it's proper space. Now the car won't start. I checked the clutch safety switch, it's okay. And I can get the starter to crank using a direct feed off the battery. But when I try to start it normally, it's like there is no connection from the ignition to the starter motor. Also, all of the warning lights in the dash now stay on anytime the key is on.

Mechanic's Assistant: Have you checked the fuses? The dashboard bulbs?

All have been checked. It was checking the fuses earlier that seem to have precipitated the problem. Is there a way to "force reset" the engine ECM?

Mechanic's Assistant: Are you fixing your Soul yourself? What have you tried so far?

Tested the clutch starter safety switch, jumped it with a wire at the plug, car wouldn't turn over. Pulled and reseated each fuse to make certain a good conbtact. Jumped a hot wire from the battery to the starter, and the starter and engine turn-over, but it won't start. Problem seems to have someting to do with the ECM as the dash displays problems with battery, engine, oil, tire sensors, everything. Lights, wipers radio fan all come on and work.

Mechanic's Assistant: Anything else you want the mechanic to know before I connect you?

No that it

Submitted: 7 months ago.Category: Kia
Show More
Show Less
Ask Your Own Kia Question
Answered in 22 minutes by:
12/18/2017
Kia Mechanic: Jim, ASE Certified Technician replied 7 months ago
Jim
Jim, ASE Certified Technician
Category: Kia
Satisfied Customers: 1,524
Experience: California smog licensed, ASE ceritied in L1, A6, A8 for over 30 years professionally
Verified

One of the fuses that you removed, may have been damaged, check the 10 amp start fuse in the IP fuse box and check the IG2 40 Amp fuse in the JB fuse box.

Ask Your Own Kia Question
Customer reply replied 7 months ago
Both look good, the start fuse I tested for continuity and it was fine. The IG2 look fine, and I didn't remove any of the box type fuses. Is there a way to reset the ecm? Lots of web sites state there is a way, but the stuff I see on You-tube doesn't make sense.
Kia Mechanic: Jim, ASE Certified Technician replied 7 months ago

You can try discounting both battery terminals and rub them together, this will reset the computers.

Ask Your Own Kia Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a kia mechanicLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Jim Your Own Question
Jim
Jim
Jim, ASE Certified Technician
Category: Kia
Satisfied Customers: 1,524
1,524 Satisfied Customers
Experience: California smog licensed, ASE ceritied in L1, A6, A8 for over 30 years professionally

Jim is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

I would (and have) recommend your site to others I was quite satisfied with the quality of the information received, the professional with whom I interacted, and the quick response time. Thanks, and be sure that I'll be back whenever I need a question answered in a hurry.

Stephanie PElm City, NC

used your service this weekend with "Trecers" help. thank you ,thank you, thank you. replaced an A/C fan motor. Local Auto Zone had part. $15.00 "tracer" fee and $40.00 for parts, I saved several hundreds of dollers at a shop. i will recommend you and use you in the future.

David L.Richmond, TX

9 dollars, 2 hours of my time, and I drove away. Your diagnosis was right on the mark. Thank you so much.

PhilMarysville, CA

Lurch. Thank you very much. I had real doubts about this website but your promptness of response, quick followup and to the point answer with picture was incredible.

CharlesWalnut Creek, CA

As a single woman, I really appreciate an excellent and affordable opinion.
Thank you Geordie, I will not hesitate to contact justanswer in the future!

SueCharleston, WV

Another great insight to what may be the problem. I will have my mechanic take a look at it tomorrow. Thanks again, Frank...you do indeed know your stuff.

JimCastleberry, FL

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

< Previous | Next >

Meet the Experts:

Kiatech

Kiatech

Kia Master Technician

210 satisfied customers

30+ years experience,ASE certified,KIA certified Master Technician,Ford factory trained

George H.

George H.

ASE Certified Technician

676 satisfied customers

Hyundai Certified and 15+ years as an ASE Maser Tech

Chris (aka- Moose)

Chris (aka- Moose)

Technician

556 satisfied customers

16 years of experience

Ron Z.

Ron Z.

- Kia Tech -

490 satisfied customers

18+yrs experience. State Inspector & Kia Diagnostics/Repair

K. Wiggins

K. Wiggins

ASE Certified Technician

449 satisfied customers

ASE Certified Technician, Associates Degree in Automotive Technology, 15+ years in the trade

Dave Nova

Dave Nova

ASE Technician

331 satisfied customers

ASE Master Certification. 25 yrs experience

Mike Kelly

Mike Kelly

Mechanic

250 satisfied customers

17 years experience as an auto mechanic, foreign and domestic. 5 years running my own repair business.

< Previous | Next >

Related Kia Questions
Am from curacao. 2011 kia forte. When i crank the camshaft
Dear I am from curacao JA: What is the model/year of your Kia? Customer: 2011 kia forte JA: Are you fixing your Forte yourself? What have you tried so far? Customer: When i crank the camshaft sensor f… read more
eurotec
eurotec
Vice President / Manager
Associate Degree
11 satisfied customers
My 2008 Kia Sportage won't start,I've checked battery it has
My 2008 Kia Sportage won't start,I've checked battery it has a full 12volts.When I did get it started had14 volts at battery.Shut it off,turn the key to try to start it again and the starter clicks an… read more
eauto
eauto
self employed
High School or GED
74 satisfied customers
My 2012 Kia Forte won't start. I got a new battery all
My 2012 Kia Forte won't start. I got a new battery all lights go on windows work but won't turn over … read more
sprinkles08
sprinkles08
Technician
High School or GED
11 satisfied customers
Kia picanto does not start. The battery has been send to
yes the battery has been send to dealer to check and is loaded … read more
Matt
Matt
Engineer
Bachelor\u0027s Degree
5 satisfied customers
2010 kia rio won't even turn over, replaced starter,
2010 kia rio won't even turn over, replaced starter, replaced battery and starter relay no change. ground wire from battery to frame seems fine. Lights and radio work fine. Only other thing I can thin… read more
baddad1
baddad1
technician
High School or GED
5 satisfied customers
Kia Optima LX: My 2004 KIA Optima won't turn over. I just
My 2004 KIA Optima won't turn over. I just hear a faint hum. Battery is brand new. Could this be a starter relay or a fuse or is it the starter? Gerry… read more
Matt
Matt
Engineer
Bachelor\u0027s Degree
5 satisfied customers
I have a 2012 Kia Optima. New battery, fully charged. When I
I have a 2012 Kia Optima. New battery, fully charged. When I push the button to start the car all of the lights come on but the car will not crank. No clicking noise or anything. Then when you get out… read more
Matt
Matt
Engineer
Bachelor\u0027s Degree
5 satisfied customers
I have a Kia Sportage 2012. As has lost the power steering
Hello. I have a Kia Sportage 2012. As has lost the power steering and speed gauges none of the lights in the dash front displays works. Also the other gauges does not … read more
BOBBYSS
BOBBYSS
TECHNICIAN/ADVISOR
Associate Degree
8,343 satisfied customers
2012 Kia Sorento went completely dead when I attempted to
2012 Kia Sorento went completely dead when I attempted to start. No power to anything...tried to jump and nothing either.… read more
Matt
Matt
Engineer
Bachelor\u0027s Degree
5 satisfied customers
I'm trying to start my 2012 Kia Optima SX that has a push
i'm trying to start my 2012 Kia Optima SX that has a push button start. It tries to start, clicking and guages flashing but it won't turn over. Could it be that the battery is just too low or is it my… read more
Randall
Randall
Auto Technician / Consultant
Vocational, Technical or Trade Scho
69 satisfied customers
2000kia sportage: I have a 2000 kia sportage I change the
I have a 2000 kia sportage I change the fuel pump the fuel filter the fuel relay switch an still seem it not getting no gas or cranking… read more
sprinkles08
sprinkles08
Technician
High School or GED
11 satisfied customers
In a 2003 Kia Spectra, after a recent oil change at a quick
In a 2003 Kia Spectra, after a recent oil change at a quick lube place, all of a sudden it won't start. It will push start (it has a manual transmission) and run fine and battery is fully charged. Is … read more
K. Wiggins
K. Wiggins
ASE Certified Technician
Associate Degree
449 satisfied customers
Kia SX Turbo: 2012 Kia Optima SX Turbo 2.0L. Over the past
2012 Kia Optima SX Turbo 2.0L. Over the past few weeks car will not start. Acts like dead battery. Push start button, just clicks several times, dash lights flash, then it all just stops and car does … read more
mr. b. rector
mr. b. rector
301 satisfied customers
Kia Sedona EX: I just replaced the alternator on a 2004 Kia
I just replaced the alternator on a 2004 Kia Sedona and now the vehicle will not start. There is charge in the battery. When turning the key, all of the dash lights come on, but when turning the key t… read more
Mike Kelly
Mike Kelly
Mechanic
Vocational, Technical or Trade Scho
250 satisfied customers
2005 Kia Spectra5: maf/iat sensor shorted..smoke..car wont start
I have a 2005 Kia Spectra5. The power wire on the MAF/IAT sensor shorted out , I saw smoke and hear a click. Now the car won't start. It will will crank. The battery has a full charge. The starter cra… read more
baddad1
baddad1
technician
High School or GED
5 satisfied customers
2006 Kia Sedona LX: wont start..headlights..it wont turn over
I have a 2006 Kia Sedona LX. I've had it happen a couple times where it just won't start. All the dash lights come on, headlights are bright, but it won't turn over. Replaced the starter 3 days ago. N… read more
baddad1
baddad1
technician
High School or GED
5 satisfied customers
2006 KIA Sorento: XXXXX XXXXX 5 spd..engage..clutch pedal
Have 2006 KIA Sorento, manual transmission, 5 spd. Dash lights come on but does not engage starter at all. It is out of gear with clutch pedal down. Did this once but then it started, now it will not … read more
baddad1
baddad1
technician
High School or GED
5 satisfied customers
2003 Kia Sedona: the motor.I tried jump starting it but nothing
My 2003 Kia Sedona won't start. The lights and every thing comes on but with won't turn the motor. I tried jump starting it but nothing.… read more
baddad1
baddad1
technician
High School or GED
5 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x