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2011 kia sorrento drivers window will not go back up. Master…

Customer Question
2011 kia sorrento drivers...

2011 kia sorrento drivers window will not go back up

Mechanic's Assistant: Are you fixing your Sorento yourself? What have you tried so far?

Master switch

Mechanic's Assistant: Anything else you want the mechanic to know before I connect you?

I only want to continue if he definitely knows the problem i am a mechanic

Submitted: 7 months ago.Category: Kia
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Answered in 33 minutes by:
12/14/2017
Kia Mechanic: Mechanic01, ASE Certified Technician  replied 7 months ago
Mechanic01
Mechanic01, ASE Certified Technician
Category: Kia
Satisfied Customers: 3,364
Experience: Owner at Baltic investments
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Hello my name is ***** ***** welcome to just answers! I will be assisting you with all of your vehicle questions today. Give me one moment while I review your question and come back with a answer. Please be aware I do not know your skill level or abilities so I will be asking a lot of questions and in a lot of cases we will respond to each other quite a lot before we find a solution. As far as phone calls are concerned that is the system prompting you, not me, and they do cost more money, I prefer text but in some cases a phone call is required. If I don’t answer right away or quickly in conversation I am helping another customer or have stepped out for a moment and will respond as soon as I can. Ok lets get started!

Do you know if this vehicle has the safety window module in it or just regular windows?

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Customer reply replied 7 months ago
safety
Kia Mechanic: Mechanic01, ASE Certified Technician  replied 7 months ago

ok at the module in the drivers door with switch on up position check pink wire pin 1 for ground signal key on engine off

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Kia Mechanic: Mechanic01, ASE Certified Technician  replied 6 months ago

hows it coming?

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