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Electrical short. No passenger tail lights and no interior…

Customer Question
Electrical short. No passenger...

Electrical short. No passenger tail lights and no interior dash lights

Mechanic's Assistant: Have you checked the bulbs? Have you checked the connection?

Yes

Mechanic's Assistant: What is the make/model/year of your car?

2007 Kia Sportage

Mechanic's Assistant: Are you fixing your Sportage yourself? What have you tried so far?

Yes, checked all fuses, changed bulbs.

Mechanic's Assistant: Anything else you want the mechanic to know before I connect you?

Replaced the battery, and ever since then these lights have not worked

Submitted: 7 months ago.Category: Kia
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Answered in 3 minutes by:
12/10/2017
Kia Mechanic: Mechanic01, ASE Certified Technician  replied 7 months ago
Mechanic01
Mechanic01, ASE Certified Technician
Category: Kia
Satisfied Customers: 3,353
Experience: Owner at Baltic investments
Verified

Hello my name is ***** ***** welcome to just answers! I will be assisting you with all of your vehicle questions today. Give me one moment while I review your question and come back with a answer. Please be aware I do not know your skill level or abilities so I will be asking a lot of questions and in a lot of cases we will respond to each other quite a lot before we find a solution. As far as phone calls are concerned that is the system prompting you, not me, and they do cost more money, I prefer text but in some cases a phone call is required. If I don’t answer right away or quickly in conversation I am helping another customer or have stepped out for a moment and will respond as soon as I can. Ok lets get started!

ok we will start with the tail lights, have you pulled the assembly and check the socket for power and ground where the bulb plugs in?

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Kia Mechanic: Mechanic01, ASE Certified Technician  replied 7 months ago

and?

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Customer reply replied 7 months ago
Changed bulbs. Before we go any further let me tell you that before I replaced the battery, I tried to jump it and the jumper cables got put on the battery backwards and that is when I started having these problems.
Kia Mechanic: Mechanic01, ASE Certified Technician  replied 7 months ago

so we need to verfiy power at the fuse and at the socket s sated above, do you have a multimeter for testing ?

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Customer reply replied 7 months ago
There is no power on the passenger side tail lights or to the 3rd break light
Kia Mechanic: Mechanic01, ASE Certified Technician  replied 7 months ago

so we need to verfiy power at the fuse and at the socket as sated above, do you have a multimeter for testing ?

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Customer reply replied 7 months ago
we have checked that and there is power at the fuse but not at the socket.
Kia Mechanic: Mechanic01, ASE Certified Technician  replied 7 months ago

ok check at the socket next for power and ground

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Customer reply replied 7 months ago
The socket has no power and yes to ground.
Kia Mechanic: Mechanic01, ASE Certified Technician  replied 7 months ago

Ok with everything you have told me I would suspect maybe a burnt connector on the backside of the fuse panel, specifically check connector F pin 17 green wire for power with everything on lights on, if no power there you have a shorted fuse panel

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Kia Mechanic: Mechanic01, ASE Certified Technician  replied 7 months ago

hows it coming?

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Kia Mechanic: Mechanic01, ASE Certified Technician  replied 6 months ago

Please let me know if you have any more questions.
Customer satisfaction is my number one goal. I would like to receive nothing less than a 5 star rating. If you feel we aren’t there yet please let me know or respond more so we can get the answer you feel is correct. You can do this rating at the box on the upper right hand corner. This will not close our chat session and at no extra charge we will still be able to talk about any other issues you may have for free! Providing a rating is the only way I will receive credit for my work with you. Negative ratings do not result in a refund so If you’re not satisfied with the work we have done so far please respond more and let’s get your question figured out. Thanks Shawn!

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