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Front windows suddenly do dot roll down. 2013 optima. Wife…

Customer Question
Front windows suddenly do...

Front windows suddenly do dot roll down

Mechanic's Assistant: Is this your first time dealing with this issue?

Yes

Mechanic's Assistant: What is the make/model/year of your car?

2013 optima

Mechanic's Assistant: Are you fixing your Optima yourself? What have you tried so far?

Wife discovered it on the way to work today

Submitted: 7 months ago.Category: Kia
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Customer reply replied 7 months ago
Checked breakers 25 amp they seem to be fine. The passenger door switch doesn't work either
Customer reply replied 7 months ago
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call.
Customer reply replied 7 months ago
Let me know if you need more information, or send me the service offer(s) so we can proceed.
Answered in 1 hour by:
12/6/2017
Kia Mechanic: Gabriel Grey, Auto Service Technician replied 7 months ago
Gabriel Grey
Gabriel Grey, Auto Service Technician
Category: Kia
Satisfied Customers: 448
Experience: Master Service Technician
Verified

Good evening, I hope you are doing great. My name is***** would be happy to assist you with this.

​Do only the front windows not work and the rear are still working correctly?

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Kia Mechanic: Gabriel Grey, Auto Service Technician replied 7 months ago

D​o you have a multimeter available to do some voltage tests? Do the power door locks still work correctly? I am thinking we have a switch issue of some sort

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Customer reply replied 7 months ago
Call me if possible
Kia Mechanic: David Craig, Auto Mechanic replied 7 months ago
David Craig
David Craig, Auto Mechanic
Category: Kia
Satisfied Customers: 5,760
Experience: Owner/Mechanic at 3D Automotive
Verified

Do the headlamp and fog lamps work?

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Customer reply replied 7 months ago
it just so happened I replaced a head light thurs. then replaced the left fog light Sunday morn . Monday morn. The battery was dead. I did not jump it , I put it on the battery charger until fully charged.
Customer reply replied 7 months ago
Then Tuesday morn. The windows didn't work
Kia Mechanic: David Craig, Auto Mechanic replied 7 months ago

ok, weird, because that circuit also controls the windows

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Kia Mechanic: David Craig, Auto Mechanic replied 7 months ago

does the glove box lamp work?

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Customer reply replied 7 months ago
The fog lights are on the same circuit as the front windows?
Customer reply replied 7 months ago
It getting late. Tomorrow I'll check the glove box
Kia Mechanic: David Craig, Auto Mechanic replied 7 months ago

yes, same circuit in the power distribution

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Customer reply replied 7 months ago
Should I replace breakers even though they don't seem broke? The fog lights do work.
Kia Mechanic: David Craig, Auto Mechanic replied 7 months ago

they are fuses. pull then out and make sure they aren't broke, and then make sure you insert them back in all the way. then if they still do not work, I would like you to disconnect the battery, both terminals. rub them together for 20 seconds, let them hang loose for 30 minutes then reconnect them

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Customer reply replied 7 months ago
Rub the battery cables together? Ok. And yes fusses.
Kia Mechanic: David Craig, Auto Mechanic replied 7 months ago

yes...

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Customer reply replied 7 months ago
Ok I'll do it tomorrow and get back to you. Thanks
Kia Mechanic: David Craig, Auto Mechanic replied 7 months ago

ok, you're welcome.

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Customer reply replied 7 months ago
Can u call me
Customer reply replied 7 months ago
No the glove box live doesn't work either
Kia Mechanic: David Craig, Auto Mechanic replied 7 months ago

hows it going?

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Customer reply replied 7 months ago
I took it in to the Kia dealer this morning. Too much electrical crap . Scared of main control stuff to mess up
Kia Mechanic: David Craig, Auto Mechanic replied 7 months ago

ok, I have a feeling its going to be the main control switch panel on the drivers door.

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Kia Mechanic: David Craig, Auto Mechanic replied 7 months ago

hows it going?

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