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My wheel is locked and I can't turn the ignition on. It's…

Customer Question
My wheel is locked...

My wheel is locked and I can't turn the ignition on

Mechanic's Assistant: Do you have power steering? Have you checked the power steering fluid?

It's electric

Mechanic's Assistant: What is the model/year of your Kia?

2017 Kia forte

Mechanic's Assistant: Are you fixing your Forte yourself? What have you tried so far?

To move the steering wheel back and forth

Mechanic's Assistant: Anything else you want the mechanic to know before I connect you?

Wiggle the ke y in the ignition

Submitted: 7 months ago.Category: Kia
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Answered in 37 minutes by:
12/4/2017
Kia Mechanic: internal88, Auto Mechanic replied 7 months ago
internal88
internal88, Auto Mechanic
Category: Kia
Satisfied Customers: 2,748
Experience: Import car specialist for over 10 years.
Verified

Hello, and thank you for your question. I'm Brandon.

The steering wheel has a load on it. What you need to do is put pressure on the steering wheel in the direction that the wheels are pointed. Jerk the wheel hard and agressivly with 1 hand while slowly turning the key.
If the key doesn't turn, remove it. Crank the steering wheel in the other direction and slowly turn the key.

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Kia Mechanic: internal88, Auto Mechanic replied 7 months ago

Please rate me positive, thank you!

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Customer reply replied 7 months ago
I've tried that
Kia Mechanic: internal88, Auto Mechanic replied 7 months ago

Okay, I am opting out now. Another tech will try to help you out.

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Kia Mechanic: Mike, Auto Mechanic replied 7 months ago
Mike
Mike, Auto Mechanic
Category: Kia
Satisfied Customers: 497
Experience: Lead Tech at Solis Auto Repair
Verified

Hello, my name is***** will be helping you out! I have over thirteen years of experience in the automotive industry for numerous different makes & models. I enjoy doing what I do, it is my life.

Do you still need assistance?

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