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My Beam head lights are shining below my lo-beams. I have

Customer Question
My HI-Beam head lights are...
My HI-Beam head lights are shining below my lo-beams. I have taken the vehicle too the dealer and they can't help me. This is a REAL serious problem because I CANNOT see any thing at a distance. I paid 31K for this vehicle and I'm not happy with this problem!!!!!!!!!!!!!!!!!!!
JA: Have you checked the fuses? Have you checked the bulbs?
Customer: Dear, you don't understand , The aiming of the hi-beam headlights are seriously Mis-Aligned......
JA: What is the model/year of your Kia?
Customer: 2014- Sorrento SX Limited.....
JA: Are you fixing your vehicle yourself? What have you tried so far?
Customer: I have taken it too the dealer Twice and the service MGR said there's nothing they can do too fix the problem.
JA: Anything else you want the mechanic to know before I connect you?
Customer: 1. Yeah. How is the Hi-Beams adjusted? 2. The 2017 and the 2018's have HID for Hi-beams. I want to know if there is an upgrade kit available to replace the bulbs with HID lamps??????????
Submitted: 25 days ago.Category: Kia
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Answered in 2 hours by:
11/20/2017
Kia Mechanic: Chris (aka- Moose), Technician replied 25 days ago
Chris (aka- Moose)
Chris (aka- Moose), Technician
Category: Kia
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Has this been an issue since 2014?

Have you tried adjusting them?

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Kiatech, Kia Master Technician
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