Kia

Kia troubleshooting questions? Ask a mechanic

Ask an Expert,
Get an Answer ASAP!

I have a 2010 kia rio lx auto trans with 145000 miles on…

Customer Question
Hi I have a...

Hi I have a 2010 kia rio lx auto trans with 145000 miles on it....wont start....battery is good...starter is good.....relay is good.....it wants to start but doesn't crank over....only tries to crank over once when I turn the key then nothing.....any ideas before I take it to a garage?

Mechanic's Assistant: Is the car in "Park" or "Neutral?" Do you know if your car has a "wheel lock" feature?

In park....haven't tried neutral yet....don't know about a wheel lock feature

Mechanic's Assistant: Are you fixing your Rio yourself? What have you tried so far?

Yes I am.....had battery and starter tested and both are ok....I switched out a relay with the same type of relay to see if it would start and that didn't work

Mechanic's Assistant: Anything else you want the mechanic to know before I connect you?

I know the temp light came on a couple times a few days ago but it was just low on anti freeze and I filled it up

Submitted: 8 months ago.Category: Kia
Show More
Show Less
Ask Your Own Kia Question
Answered in 5 minutes by:
9/28/2017
Kia Mechanic: Dan, Technician replied 8 months ago
Dan
Dan, Technician
Category: Kia
Satisfied Customers: 25,965
Experience: Independent Shop Experience, 2 Year Automotive Diploma, & Access to Information Database
Verified

Hello, my name is ***** ***** I'm here to help get your problem solved.

Ask Your Own Kia Question
Kia Mechanic: Dan, Technician replied 8 months ago

How many seconds does it turn over before it stops?

Ask Your Own Kia Question
Customer reply replied 8 months ago
one second on the first try......
Customer reply replied 8 months ago
it doesn't really crank over tho
Kia Mechanic: Dan, Technician replied 8 months ago

Then if you try again do you even hear starter click?

Ask Your Own Kia Question
Customer reply replied 8 months ago
no clicks......im I supposed to hear the fuel pump when I turn the key cause I don't?
Customer reply replied 8 months ago
the starters good....I had it tested
Kia Mechanic: Dan, Technician replied 8 months ago

You can usually hear it but not always. Lets make sure we are even talking about the same thing "Turn over" means the starter is turning engine while trying to start. Does engine turn when trying to start?

Ask Your Own Kia Question
Customer reply replied 8 months ago
but just once
Customer reply replied 8 months ago
starter was tested three times
Kia Mechanic: Dan, Technician replied 8 months ago

I think starter may be the problem. When they test it on bench it doesn't have to turn over engine so it doesn't require as much effort to just spin. To properly test starter you will want to monitor voltage on both wires going to starter during the problem. Each wire should have at least 11v with key in start position, if voltage is good but starter isn't working this would prove starter is the problem. Let me know how it goes or if you run into questions, you can reply to this answer at any time without additional fees. Thanks.

Ask Your Own Kia Question
Kia Mechanic: Dan, Technician replied 8 months ago

Ever get it figured out? Please do not forget to rate answer as that is how I am compensated for time/information. Thanks.

Ask Your Own Kia Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a kia mechanicLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Dan Your Own Question
Dan
Dan
Dan, Technician
Category: Kia
Satisfied Customers: 25,965
25,965 Satisfied Customers
Experience: Independent Shop Experience, 2 Year Automotive Diploma, & Access to Information Database

Dan is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

I would (and have) recommend your site to others I was quite satisfied with the quality of the information received, the professional with whom I interacted, and the quick response time. Thanks, and be sure that I'll be back whenever I need a question answered in a hurry.

Stephanie PElm City, NC

used your service this weekend with "Trecers" help. thank you ,thank you, thank you. replaced an A/C fan motor. Local Auto Zone had part. $15.00 "tracer" fee and $40.00 for parts, I saved several hundreds of dollers at a shop. i will recommend you and use you in the future.

David L.Richmond, TX

9 dollars, 2 hours of my time, and I drove away. Your diagnosis was right on the mark. Thank you so much.

PhilMarysville, CA

Lurch. Thank you very much. I had real doubts about this website but your promptness of response, quick followup and to the point answer with picture was incredible.

CharlesWalnut Creek, CA

As a single woman, I really appreciate an excellent and affordable opinion.
Thank you Geordie, I will not hesitate to contact justanswer in the future!

SueCharleston, WV

Another great insight to what may be the problem. I will have my mechanic take a look at it tomorrow. Thanks again, Frank...you do indeed know your stuff.

JimCastleberry, FL

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

< Previous | Next >

Meet the Experts:

Kiatech

Kiatech

Kia Master Technician

210 satisfied customers

30+ years experience,ASE certified,KIA certified Master Technician,Ford factory trained

George H.

George H.

ASE Certified Technician

676 satisfied customers

Hyundai Certified and 15+ years as an ASE Maser Tech

Chris (aka- Moose)

Chris (aka- Moose)

Technician

556 satisfied customers

16 years of experience

Ron Z.

Ron Z.

- Kia Tech -

490 satisfied customers

18+yrs experience. State Inspector & Kia Diagnostics/Repair

K. Wiggins

K. Wiggins

ASE Certified Technician

449 satisfied customers

ASE Certified Technician, Associates Degree in Automotive Technology, 15+ years in the trade

Dave Nova

Dave Nova

ASE Technician

331 satisfied customers

ASE Master Certification. 25 yrs experience

Mike Kelly

Mike Kelly

Mechanic

250 satisfied customers

17 years experience as an auto mechanic, foreign and domestic. 5 years running my own repair business.

< Previous | Next >

Related Kia Questions
Need to replace the door handles in the front. Do you have
Need to replace the door handles in the front. Do you have to take the whole door panel off? … read more
Eric
Eric
Retired
N/A
14,436 satisfied customers
Trying to change outside door handle on 2008 kia sorento,
Trying to change outside door handle on 2008 kia sorento, spring not working anymore . Looking for step or pictures of replacement, feel ok about removing panel ---- but want to know what to expect on… read more
eric remington
eric remington
FORMER SHOP OWNER/TECHNICIAN/INSPECTOR
associates degree
721 satisfied customers
Will not start when key is turded. No key is good steering
will not start when key is turded JA: Can you turn the steering wheel at all? And what about the key? Is it worn or damaged? Customer: no key is good steering wheel will turn JA: What is the model/yea… read more
Matt
Matt
Engineer
Bachelor\u0027s Degree
5 satisfied customers
What does the whole assembly kit with fuel cut of valve
what does the whole assembly kit with fuel cut of valve consist of … read more
Eric
Eric
Retired
N/A
14,436 satisfied customers
2011 Kia sorrento has a shaking that happens on acceleration
2011 Kia sorrento has a shaking that happens on acceleration at about 15-20 mph. Engine also studders at 30-40 mph and on the freeway will be stuck at 60. If it does stick at high speed it will have a… read more
AMEDEE
AMEDEE
AUTOMOTIVE TECHNICIAN
Vocational, Technical or Trade Scho
9,105 satisfied customers
My Kia Optima is occasionally showing the warning sign and
My Kia Optima is occasionally showing the warning sign and says battery discharge and won't start. Then sometimes if I try to start it again it starts with no problem … read more
baddad1
baddad1
technician
High School or GED
5 satisfied customers
Everytime I push my voice call to say a name to make a call
Everytime I push my voice call to say a name to make a call it won't stay on … read more
davehop
davehop
Diagnostic Technician
Ford Master Certified Technician
1,171 satisfied customers
My ABS, down incline and anti skid warning lights came on
hi my ABS, down hill incline and anti skid warning lights came on this morning. Never happened before....could this be a sensor? … read more
Ron Z.
Ron Z.
- Kia Tech -
Vocational, Technical or Trade Scho
490 satisfied customers
Seems today 4 lights came on in my Kia sorento and will not
seems today 4 lights came on in my Kia sorento and will not go off.. ABS, Airbag, SLiper Road and parking on a hill light if that makes sense I want to reset them if possible … read more
indy-tech
indy-tech
Shop owner, technician
Vocational, Technical or Trade Scho
11 satisfied customers
I installed new lights on my boat trailer and plugged it
I installed new lights on my boat trailer and plugged it into my 2012 Kia Sportage. I heard a click and the trailer lights went out. I plugged in a different trailer and the lights did not work. Is th… read more
Eric
Eric
Retired
N/A
14,436 satisfied customers
I get a P1A86 error on my KIA Optima Hybrid 2011 that says
I get a P1A86 error on my KIA Optima Hybrid 2011 that says "No DTC definition found, see service manual. Do you know what it will take to fix this?… read more
Richard Greer
Richard Greer
Vocational, Technical or Trade School
63 satisfied customers
I have a 2011 kia that wont go into park it is in neutral
i have a 2011 kia that wont go into park it is in neutral now … read more
Chris (aka- Moose)
Chris (aka- Moose)
Technician
Vocational, Technical or Trade School
556 satisfied customers
Kia carnival 2005 LS 2.5 litre Just had going and just cut
Kia carnival 2005 LS 2.5 litre Just had going and just cut out and now losing compression in 3 cylynders now… read more
Gary
Gary
Senior Technician
Vocational, Technical or Trade School
92 satisfied customers
The ac/heat does not always now when turned on. Sorry, the
Sorry, the ac/heat does not always blow when the unit is turned on. … read more
Chris (aka- Moose)
Chris (aka- Moose)
Technician
Vocational, Technical or Trade School
556 satisfied customers
I have a 2016 Kia Sorento AWD with 2.4L enginge. I have a
I have a 2016 Kia Sorento AWD with 2.4L enginge. I have a hitch and want to know if it is ok for me to tow my 2016 Kia Soul on a tow dolly? … read more
Mechanic01
Mechanic01
2,806 satisfied customers
Dealer said i have a vaccum leak onthe upper plenium gasket
dealer said i have a vaccum leak onthe upper plenium gasket and replace the plenium too . why would i need to replace the plenium too if it is aluminum code.p0171 05 sorento… read more
Kevin
Kevin
workshop foreman /master tech/mot tester
1 satisfied customers
Have a serious accelerator hesitation poblem. 2015 Kia Soul.
Only had the car for about three months. Has 44K miles.… read more
Eric
Eric
Auto Technician
589 satisfied customers
2014 kia sorento limited bolt that holds positive battery
2014 kia sorento limited bolt that holds positive battery clamp tight on battery terminal broke can it be repaired ?… read more
Mechanic01
Mechanic01
2,806 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x