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Radio won't play any sound out of the speakers. Got a new…

Customer Question
Radio won't play any...

Radio won't play any sound out of the speakers. Got a new amp, press the reset button, and still no sound

Mechanic's Assistant: Have you checked the fuse?

I have changed the fuse too. I did that first. Was told it could be possible computer issues.

Mechanic's Assistant: What is the model/year of your Kia?

2013 optima/ex

Mechanic's Assistant: Are you fixing your vehicle yourself? What have you tried so far?

I have taking it to a car stereo company and even to kia. Got 2 different opinions from both places.

Mechanic's Assistant: Anything else you want the mechanic to know before I connect you?

That's it

Submitted: 8 months ago.Category: Kia
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Answered in 4 hours by:
9/27/2017
Kia Mechanic: Chris (aka- Moose), Technician replied 8 months ago
Chris (aka- Moose)
Chris (aka- Moose), Technician
Category: Kia
Satisfied Customers: 51,666
Experience: 16 years of experience
Verified

Welcome, I'm Chris (aka Moose).

  • Although I work here everyday, please understand it is not all day and rarely morning time.
  • To get the most from me and the best experience, please give me the best details you can.
  • The website will offer you a phone call option for more $$. Some I do fulfill and some I do not.
  • Thanks, let's get started. If I upload dropbox links, without the app use the box in the top right for direct download.

Can I assume all the controls on the radio appear to be working and showing sound level up and down, but you get no sound on FM, CD, etc...?

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Kiatech
Kiatech
Kiatech, Kia Master Technician
Category: Kia
Satisfied Customers: 210
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Experience: 30+ years experience,ASE certified,KIA certified Master Technician,Ford factory trained

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Chris (aka- Moose)

Technician

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16 years of experience

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18+yrs experience. State Inspector & Kia Diagnostics/Repair

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ASE Certified Technician, Associates Degree in Automotive Technology, 15+ years in the trade

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