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Kiatech, Kia Master Technician
Category: Kia
Satisfied Customers: 210
Experience:  30+ years experience,ASE certified,KIA certified Master Technician,Ford factory trained
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Having problems with power rear hatch, comes down very hard,

Customer Question

having problems with power rear hatch, comes down very hard, sometimes wont come down at all, and opens up in the middle of the night on its own every once and a while.
JA: What is the model/year of your Kia?
Customer: sorry, yes it is a 2017 kia sorento ex
JA: Are you fixing your Sorento yourself? What have you tried so far?
Customer: have not tried to fix yet. would like to know if a service notice is out for this
JA: Anything else you want the mechanic to know before I connect you?
Customer: the opening on its own really gets my attention.
Submitted: 1 month ago.
Category: Kia
Expert:  Shawn Few replied 29 days ago.

Hey ,how are you
I seen That your post been sitting for a long time without an answer ,I 'm sorry for your long wait without getting an answer till now
I will try to help you on this issue if you have not gotten it resolved yet
Please Let Me Know
Thank You
ASE Certified Technician