Kia

Kia troubleshooting questions? Ask a mechanic

Ask an Expert,
Get an Answer ASAP!

I brought it in to be serviced yesterday. idler pulley needs…

Customer Question
I brought it in...

I brought it in to be serviced yesterday. idler pulley needs to be replaced..now all of a sudden today my windows and wipers are sluggish and not functioning properly

Mechanic's Assistant: Have you checked the fuses? Do you know if there is power to the wiper motor?

No I havent I wouldnt even know where to look but I am concerend that something was done inadvertantly and I am going to pay the price for it..I am taking it back today to hae them check

Mechanic's Assistant: What is the model/year of your Kia?

2013 kia sorento

Mechanic's Assistant: Are you fixing your Sorento yourself? What have you tried so far?

No..I brought it to the dealer

Mechanic's Assistant: Anything else you want the mechanic to know before I connect you?

Yes..They ordered an idler pulley..that was the original problem..now it seems car is making more noises after they fussed with it...I am scared something more is messed up

Submitted: 11 months ago.Category: Kia
Show More
Show Less
Ask Your Own Kia Question
Answered in 13 minutes by:
9/14/2017
Kia Mechanic: Randall C, ASE Master Tech replied 11 months ago
Randall C
Randall C, ASE Master Tech
Category: Kia
Satisfied Customers: 13,440
Experience: ASE Master Tech, 32 yrs. Diagnostic specialist
Verified

Hello, what idler pulley? a pulley for the serpentine belt? also, does the vehicle start ok? run ok? does everything else work ok? what symptoms came up indicating and idler pulley

Ask Your Own Kia Question
Customer reply replied 11 months ago
I am not sure..but on the way to drop off car..all lights on dash lite up..and i could not put the car in park. Mechanic had to remove key. What the heck happened. He said this was seperate from idler oulley. I believe its to the serpentine belt
Kia Mechanic: Randall C, ASE Master Tech replied 11 months ago

This is difficlut to be 100% but from my end not being there? each and EVERY symptom you have lised leads to a low/weak battery due to not being recharged properly. In order for that to happen? the belt broke, or is slipping etc, So, if they say idler pulley for the belt? then? it all adds up, the belt was not spinning things like alternator and the alternator was not charging battery properly. You need to ask more questions of them, idler pulley? on order? then these symptoms? tellsme the serpentine belt is loose or broke, Its not charging the battery. Now, sure a bad alternator is possible or even bad battery but low volts will in fact cause ALL the symptoms you have

Ask Your Own Kia Question
Customer reply replied 11 months ago
I had the battery replaced..so its brand new. I am thinking its what you are saying. if the car started..thats battery power..to keep it running and functioning,,that is alternator..so that makes more sense. This started with wipers and windows being sluggish
Kia Mechanic: Randall C, ASE Master Tech replied 11 months ago

things will get sluggish if the battery becomes like 11 volts rather than 12 but will start a few times as well. Everything goes from idler pulley to belt to charging then to weak battery so I feel it is serpentine belt related and idler pulley is part of that

Ask Your Own Kia Question
Customer reply replied 11 months ago
I can only hope that this is what they say. Do you think that it will be covered under a kia warranty
Kia Mechanic: Randall C, ASE Master Tech replied 11 months ago

no wear items are not covered on KIa warranty or any other for that fact like brakes, belts, etc but, the dealer may be willing to work with you. Just be sure to ask questions going on what I sent you. If only say a pulley or belt? this is minimal cost wise, well not real low but surely not real high at all

Ask Your Own Kia Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a kia mechanicLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Randall C Your Own Question
Randall C
Randall C
Randall C, ASE Master Tech
Category: Kia
Satisfied Customers: 13,440
13,440 Satisfied Customers
Experience: ASE Master Tech, 32 yrs. Diagnostic specialist

Randall C is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

I would (and have) recommend your site to others I was quite satisfied with the quality of the information received, the professional with whom I interacted, and the quick response time. Thanks, and be sure that I'll be back whenever I need a question answered in a hurry.

Stephanie PElm City, NC

used your service this weekend with "Trecers" help. thank you ,thank you, thank you. replaced an A/C fan motor. Local Auto Zone had part. $15.00 "tracer" fee and $40.00 for parts, I saved several hundreds of dollers at a shop. i will recommend you and use you in the future.

David L.Richmond, TX

9 dollars, 2 hours of my time, and I drove away. Your diagnosis was right on the mark. Thank you so much.

PhilMarysville, CA

Lurch. Thank you very much. I had real doubts about this website but your promptness of response, quick followup and to the point answer with picture was incredible.

CharlesWalnut Creek, CA

As a single woman, I really appreciate an excellent and affordable opinion.
Thank you Geordie, I will not hesitate to contact justanswer in the future!

SueCharleston, WV

Another great insight to what may be the problem. I will have my mechanic take a look at it tomorrow. Thanks again, Frank...you do indeed know your stuff.

JimCastleberry, FL

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

< Previous | Next >

Meet the Experts:

Kiatech

Kiatech

Kia Master Technician

210 satisfied customers

30+ years experience,ASE certified,KIA certified Master Technician,Ford factory trained

George H.

George H.

ASE Certified Technician

676 satisfied customers

Hyundai Certified and 15+ years as an ASE Maser Tech

Chris (aka- Moose)

Chris (aka- Moose)

Technician

556 satisfied customers

16 years of experience

Ron Z.

Ron Z.

- Kia Tech -

490 satisfied customers

18+yrs experience. State Inspector & Kia Diagnostics/Repair

K. Wiggins

K. Wiggins

ASE Certified Technician

449 satisfied customers

ASE Certified Technician, Associates Degree in Automotive Technology, 15+ years in the trade

Dave Nova

Dave Nova

ASE Technician

331 satisfied customers

ASE Master Certification. 25 yrs experience

Mike Kelly

Mike Kelly

Mechanic

250 satisfied customers

17 years experience as an auto mechanic, foreign and domestic. 5 years running my own repair business.

< Previous | Next >

Related Kia Questions
Rear door will not open from inside or out. 2013 kia sorento
rear door will not open from inside or out JA: What is the model/year of your Kia? Customer: 2013 kia sorento JA: Are you fixing your Sorento yourself? What have you tried so far? Customer: yes JA: An… read more
Eric
Eric
Auto Technician
589 satisfied customers
2014 Kia Sorento...husband put a new battery in it 2 days
2014 Kia Sorento...husband put a new battery in it 2 days ago.. an Everstart Maxx 124R... car seized up on me yesterday while driving...steering locked, shifter locked, car died, and no power...had it… read more
Jared D
Jared D
Shop Supervisor
Bachelor\u0027s
3 satisfied customers
I just had my breaks replaced by the kia dealer 2 days ago.
So I just had my breaks replaced by the kia dealer 2 days ago. … read more
eric remington
eric remington
FORMER SHOP OWNER/TECHNICIAN/INSPECTOR
associates degree
1,057 satisfied customers
When driving at highway speeds the tachometer dies and the
when driving at highway speeds the tachometer dies and the car seems to go into limp mode if you turn off the car for a moment and restart it comes back running fine … read more
Matt
Matt
Engineer
Bachelor\u0027s Degree
5 satisfied customers
I have a 2011 sorento the car gave me sluggish start ups
Hello I have a 2011 sorento the car gave me sluggish start ups like 3 times then check engine like came on. Code that is giving me is p200a. The check enigine light is still on but no issues with the … read more
Eric
Eric
Auto Technician
589 satisfied customers
We have no power to windows ac/heater fan no power to
we have no power to windows ac/heater fan no power to headlights or windshield wipers or blinkers but do have parking lights and brake lights and hazard lights work as well … read more
Mechanic01
Mechanic01
3,695 satisfied customers
Front windows suddenly do dot roll down. 2013 optima. Wife
front windows suddenly do dot roll down JA: Is this your first time dealing with this issue? Customer: yes JA: What is the make/model/year of your car? Customer: 2013 optima JA: Are you fixing your Op… read more
David Craig
David Craig
OWNER/MECHANIC
Associates
5,893 satisfied customers
I am replacing the inner rear door handle on my 2011 Kia
Hello. I am replacing the inner rear door handle on my 2011 Kia Sorento. I removed one too many pieces and am now tring to figure out how to reassemble the window pulley. I understand how it works, bu… read more
Chris (aka- Moose)
Chris (aka- Moose)
Technician
Vocational, Technical or Trade School
556 satisfied customers
Front wipers not working trying locate fuse for this to see
front wipers not working trying locate fuse for this to see if it is blown. also no washer … read more
baddad1
baddad1
technician
High School or GED
5 satisfied customers
I have a 2003 Kia Sorento yesterday it made a squealing
Hello I have a 2003 Kia Sorento yesterday it made a squealing noise and then a belt was squeaking. Now the brake light and the battery lights are on and the power steering isn't working and at some po… read more
internal88
internal88
Product Manger
Bachelor's Degree
623 satisfied customers
I have a 2013 kia sorento got in my car yesterday and their
I have a 2013 kia sorento got in my car yesterday and their is no sound from the speakers. I reset it on the system and the little hole on the stereo and still no sound… read more
camerontech
camerontech
20 year experience diagnostic technician
class a
673 satisfied customers
2011 Kia Sorento won't start all of a sudden. All the
Customer: 2011 Kia Sorento won't start all of a sudden. All the lights/windows/dash work, but I just hear a loud clicking when I turn the key. … read more
Randall C
Randall C
ASE Master Tech
Vocational, Technical or Trade Scho
13,440 satisfied customers
Kia Sorento lx: I have a 2004 kia sorento lx that has been
I have a 2004 kia sorento lx that has been leaking power steering fluid. It appeared to be a slow leak but now it is not. Now it appears the fluid level is where it should be but the power steering is… read more
supermechanic
supermechanic
Service consultant
Vocational, Technical or Trade Scho
10 satisfied customers
I just purchased a 2015 Kia Sorento LX today but noticed a
I just purchased a 2015 Kia Sorento LX today but noticed a constant sound inside the car whenever I drove 40+ mph. The noise appears to be coming from the top or back like some wind coming from a lowe… read more
BOBBYSS
BOBBYSS
TECHNICIAN/ADVISOR
Associate Degree
8,343 satisfied customers
2005 Kia Sorento: Installed new timing belt..automatic..jumping
Have a 2005 Kia Sorento. Installed new timing belt, automatic tensioner, tensioner pulley, and idler pulley. Timing belt keeps jumping. Will not do it while driving. I have changed belt three times th… read more
FlatRate572
FlatRate572
Vocational, Technical or Trade Scho
144 satisfied customers
Sedona: going slow..backing..the pully area maybe its some bearings
just bought a used 05 sadona its has a raddle that doesnt radle all the time but when going slow or backing up it sounds like something loose its coming from the pully area maybe its some bearings?… read more
CTFordTech
CTFordTech
Auto Technician
Vocational, Technical or Trade Scho
4,460 satisfied customers
2003 Kia Sorento: loud..sitting..a stop light or makeing a turn..belt
2003 Kia Sorento, very loud squilling at first when useing ac. Then without, even just sitting at a stop light or makeing a turn. Changed all bells, checked belt tention.… read more
HondaPlatinum
HondaPlatinum
High School or GED
148 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x