Kia

Kia troubleshooting questions? Ask a mechanic

Ask an Expert,
Get an Answer ASAP!

I have an 2008 kia optima and today the key will not turn at…

Customer Question
I have an 2008...

I have an 2008 kia optima and today the key will not turn at all and the steering wheel is locked

Mechanic's Assistant: Have you applied constant pressure to the steering wheel while turning the key in the ignition?

Yes and it did work earlier today doing that when the valet was going to bring my car, but then I made another stop and now wheel does not move

Mechanic's Assistant: Are you fixing your Optima yourself? What have you tried so far?

Nothing it is just where i left it

Mechanic's Assistant: Anything else you want the mechanic to know before I connect you?

No that is the only problme

Submitted: 11 months ago.Category: Kia
Show More
Show Less
Ask Your Own Kia Question
Answered in 12 hours by:
8/2/2017
Kia Mechanic: Pete, Technician replied 11 months ago
Pete
Pete, Technician
Category: Kia
Satisfied Customers: 32,914
Experience: Over 17 years diagnosing and repairing various automobiles at a dealer and independently.
Verified

Hi my name is ***** ***** I will be happy to assist with this today.In some cases I may need more info to assist better.I apologize for any delay.

If you have not checked for a dead or weak battery this needs done to see if this is a battery issue here.If this is or was done already and the battery was found to be o.k. let me know so we can continue.

If more help is needed, use the reply tab to continue our conversation. If no further assistance is needed, kindly rate my service,your 5 star rating is appreciated ( should be a link to click on here or above).You can rate at any time and we can continue to work on your question as this will not close out your question.Keep in mind in some cases it can be difficult to fully diagnose or help repair your vehicle without seeing it and I work on delivering the best possible answer from what I see to work with.

Thanks Pete

Ask Your Own Kia Question
Customer reply replied 11 months ago
they say battery is good, however voltage regulator shows as bad. Would that cause the key not to turn in the ignition
Kia Mechanic: Pete, Technician replied 11 months ago

I apologize for the delay.

The voltage regulator wont cause this issue with the key but it can cause charging issues.I would have the voltage regulator replaced.

As for the key since voltage is good this can be a fault with the steering lock needing replaced or possibly a fault with the ignition cylinder needing replaced.I would have these checked into to locate if one is found to be at fault needing replaced.

Let me know if you need anything else and feel free to rate my help here or above ( should be a link to click on ) as this is how I receive credit for my time,this can be done at any time and you can still come back here and reply if needed.Your 5 star rating is appreciated

Thanks Pete

Ask Your Own Kia Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a kia mechanicLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Pete Your Own Question
Pete
Pete
Pete, Technician
Category: Kia
Satisfied Customers: 32,914
32,914 Satisfied Customers
Experience: Over 17 years diagnosing and repairing various automobiles at a dealer and independently.

Pete is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

I would (and have) recommend your site to others I was quite satisfied with the quality of the information received, the professional with whom I interacted, and the quick response time. Thanks, and be sure that I'll be back whenever I need a question answered in a hurry.

Stephanie PElm City, NC

used your service this weekend with "Trecers" help. thank you ,thank you, thank you. replaced an A/C fan motor. Local Auto Zone had part. $15.00 "tracer" fee and $40.00 for parts, I saved several hundreds of dollers at a shop. i will recommend you and use you in the future.

David L.Richmond, TX

9 dollars, 2 hours of my time, and I drove away. Your diagnosis was right on the mark. Thank you so much.

PhilMarysville, CA

Lurch. Thank you very much. I had real doubts about this website but your promptness of response, quick followup and to the point answer with picture was incredible.

CharlesWalnut Creek, CA

As a single woman, I really appreciate an excellent and affordable opinion.
Thank you Geordie, I will not hesitate to contact justanswer in the future!

SueCharleston, WV

Another great insight to what may be the problem. I will have my mechanic take a look at it tomorrow. Thanks again, Frank...you do indeed know your stuff.

JimCastleberry, FL

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

< Previous | Next >

Meet the Experts:

Kiatech

Kiatech

Kia Master Technician

210 satisfied customers

30+ years experience,ASE certified,KIA certified Master Technician,Ford factory trained

George H.

George H.

ASE Certified Technician

676 satisfied customers

Hyundai Certified and 15+ years as an ASE Maser Tech

Chris (aka- Moose)

Chris (aka- Moose)

Technician

556 satisfied customers

16 years of experience

Ron Z.

Ron Z.

- Kia Tech -

490 satisfied customers

18+yrs experience. State Inspector & Kia Diagnostics/Repair

K. Wiggins

K. Wiggins

ASE Certified Technician

449 satisfied customers

ASE Certified Technician, Associates Degree in Automotive Technology, 15+ years in the trade

Dave Nova

Dave Nova

ASE Technician

331 satisfied customers

ASE Master Certification. 25 yrs experience

Mike Kelly

Mike Kelly

Mechanic

250 satisfied customers

17 years experience as an auto mechanic, foreign and domestic. 5 years running my own repair business.

< Previous | Next >

Related Kia Questions
The key will not turn in the ignition. Read manual and tried
The key will not turn in the ignition. Read manual and tried turning steering wheel to left and right, and it stuck on the right. … read more
kalamykid
kalamykid
Pactor automotive
Vocational, Technical or Trade Scho
97 satisfied customers
I have a 2013 Kia Optima and my key fob is dead (I'm
I have a 2013 Kia Optima and my key fob is dead (I'm guessing because it's not detecting my keys or letting me start my car and my foot brake is stuck). I'm worried about my car staying at the parking… read more
Kevin
Kevin
workshop foreman /master tech/mot tester
1 satisfied customers
Im not able to turn steer wheel locked, Im not sure my
I pulled the steering wheel while turning the agnition switch … read more
internal88
internal88
Product Manger
Bachelor's Degree
623 satisfied customers
My Kia Optima won't turn on, the key won't turn, The key is
The key is fine, I can turn the steering wheel about 2 inches to the right but that's it … read more
DoctorD
DoctorD
Shop Owner
Vocational, Technical or Trade Scho
652 satisfied customers
2009 kia optima. steering wheel will not lock, therefore can
2009 kia optima. steering wheel will not lock, therefore can turn the key … read more
Gunvir Singh
Gunvir Singh
1,949 satisfied customers
My friends 2011 kia optima's wheels would not turn at all
hello my friends 2011 kia optima's wheels would not turn at all while ignition is on. it's locked but it can move back and forth but the steering wheels wont turn. … read more
Chris (aka- Moose)
Chris (aka- Moose)
Technician
Vocational, Technical or Trade School
556 satisfied customers
The key will not turn in the igniion, yeah the steering whee
turning the wheel back and forth and turning the key and i used wd 40 in the ignition … read more
thomas hill
thomas hill
associates
39 satisfied customers
It is snowing here and as i was turning my wheels locked up
it is snowing here and as i was turning my wheels locked up and i hit a curb now the steering wheel is turned halfway … read more
Edward Clayton
Edward Clayton
Associate Degree
1,033 satisfied customers
Misplaced remote control but I have a spare key. if I open
misplaced remote control but I have a spare key. if I open the door, I do not know how to stop alarm. So, I need a remote control. Also, how do I stop alarm? Thank you. … read more
George H.
George H.
ASE Certified Technician
Associate Degree
676 satisfied customers
The steering is locked, 120+, 2007 optima, just jiggle the
the steering is locked JA: How many miles are on the car? Has this ever happened before? Customer: 120+ JA: What is the model/year of your Kia? Customer: 2007 optima JA: Are you fixing your Optima you… read more
David Craig
David Craig
OWNER/MECHANIC
Associates
5,647 satisfied customers
I can't afford the answers at the present time I'm sorry I
I can't afford the answers at the present time I'm sorry I didn't know this was a pay site at first … read more
David Craig
David Craig
OWNER/MECHANIC
Associates
5,647 satisfied customers
My 2007 KIA optima steering wheel is locked and my key want
My 2007 KIA optima steering wheel is locked and my key want turn.. The breaks and the gear shift is locked.. I think its the theft system .. How do I unlock it … read more
camerontech
camerontech
20 year experience diagnostic technician
class a
670 satisfied customers
Kia Rio: ignition and it wouldnt work..locking..steering wheel
I have a Kia Rio 2008; just tried to turn the key in the ignition and it wouldn't work. So, then moved wheel back and forth and only succeeded in locking the steering wheel. Any suggestions? If the ca… read more
FlatRate572
FlatRate572
Vocational, Technical or Trade Scho
144 satisfied customers
2007 kia optima: wont start..ignition but wont turn..new key made
My 2007 kia optima won't start. The key is in the ignition but won't turn. A mechanic advised me to have a new key made. I did earlier today and the new key worked once. Now the same problem is happen… read more
Mike Kelly
Mike Kelly
Mechanic
Vocational, Technical or Trade Scho
250 satisfied customers
Kia Optima LX: Cant turn key to start 2006.5 Kia Optima, have
Can't turn key to start 2006.5 Kia Optima, have tried turning steering wheel slightly and made sure care in park… read more
Chris (aka- Moose)
Chris (aka- Moose)
Technician
Vocational, Technical or Trade School
556 satisfied customers
2010 Kia Optima: I drove it today..my garage..steering wheel is locked
I have a 2010 Kia Optima. I drove it today without a problem, pulled it into my garage as normal. Now, just went to back it out of the garage to take out the trash and the steering wheel is locked. Th… read more
FlatRate572
FlatRate572
Vocational, Technical or Trade Scho
144 satisfied customers
2008 Kia Optima: steering wheel..neutral..park..foot on brakes, etc
We have a 2008 Kia Optima. The key will not turn to start the car. We have tried turning the steering wheel back and forth, changing the shift lever from neutral to park, foot on brakes, etc. We've lo… read more
HondaPlatinum
HondaPlatinum
High School or GED
148 satisfied customers
2005 Kia Optima: alarm system..my horn..local mechanic..disconnect
I purchased a 2005 Kia Optima a year ago.I did not know it had an alarm system. Suddenly my horn began to beep and my lights began to flash. My local mechanic told me that only a Kia dealer could eith… read more
George H.
George H.
ASE Certified Technician
Associate Degree
676 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x