Kia Troubleshooting Questions? Ask a Mechanic
Hello and welcome to just answer, my name is ***** ***** master tech here to help. I cannot see or hear your vehicle so I rely on your input to my questions so I can better help you. I read your notes and concern and have a answer for you.
You will have to remove the rear hatch cover pannel to access the mechanism to release it, here are some pics to help you do so.