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Todd M
Todd M,
Category: Kia
Satisfied Customers: 1005
Experience:  Technician at Montgomery Motors
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Great!! My wife was charging her phone with the car not

Customer Question

Hi there
JA: Hello. What seems to be the problem?
Customer: Great!! My wife was charging her phone with the car not running
JA: What is the model/year of your Kia?
Customer: And now the car won't start
JA: Have you checked the battery, particularly the terminal connections? Are they corroded?
Customer: 2015 kia soul
JA: Are you fixing your Soul yourself? What have you tried so far?
Customer: Just tried to start it with the push button. It makes several noises but won't turn over
JA: Anything else you want the mechanic to know before I connect you?
Customer: Lights and everything else works It just won't turn over
Submitted: 6 months ago.
Category: Kia
Customer: replied 6 months ago.
Hi where is the answer to my problem?
Customer: replied 6 months ago.
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call. Let me know if you need more information, or send me the service offer(s) so we can proceed.
Customer: replied 6 months ago.
Please call me asap!! It's raining outside and I can't get my car to start... My phone is also at only 20%
Expert:  Todd M replied 6 months ago.

Hello. My name is ***** ***** I will be assisting you. I see you requested a phone call?

Customer: replied 6 months ago.
Customer: replied 6 months ago.
Look forget the call... I just need help
Expert:  Todd M replied 6 months ago.

I will say, though, that you need to charge the battery or get a jump start. with the vehicle in AUX mode, the power was being drained.

Expert:  Todd M replied 6 months ago.

The battery is dead.

Customer: replied 6 months ago.
How long does it take to charge?
Customer: replied 6 months ago.
But the lights come on and everything. Is it still dead? Can aaa jump the car?
Expert:  Todd M replied 6 months ago.

Depends on the strength of the vehicle battery charger that is used.

Expert:  Todd M replied 6 months ago.

You can definitely jump start the car.

Expert:  Todd M replied 6 months ago.

Especially if the radio and/or lights were on. The battery would drain faster.

Expert:  Todd M replied 6 months ago.

If you found this information helpful, a positive rating would be greatly appreciated... Thank you...