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I have 2011 kia sorento and the hvac system blows hot on

Customer Question
driver side and cold on...
i have 2011 kia sorento and the hvac system blows hot on driver side and cold on pass side can you give advise
JA: Have you checked the Freon level?
Customer: yes not a freon issue seems to be with hvac door controls
JA: Are you fixing your Sorento yourself? What have you tried so far?
Customer: yes replaced hvac temp actuator on pass side still same issue
JA: Anything else you want the mechanic to know before I connect you?
Customer: that should be it thanks
Submitted: 12 months ago.Category: Kia
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Answered in 10 minutes by:
11/23/2016
Kia Mechanic: EricFromCT, Technician replied 12 months ago
EricFromCT
EricFromCT, Technician
Category: Kia
Satisfied Customers: 4,121
Experience: Kia Professional Elite, ASE A1-A9 L1 L2 Certified. 20 years dealer experience.
Verified

Hi. Sometimes resetting the climate control system by disconnecting the battery for a few minutes will correct issues. Do you think this is something you can try and then let me know?

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Customer reply replied 12 months ago
sir will do i will respond right back
Kia Mechanic: EricFromCT, Technician replied 12 months ago

ok

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Customer reply replied 12 months ago
this was no help it made no diff / operating temp on thermostat is at 185 is this normal or should it be at 195
Customer reply replied 12 months ago
hello anyone there
Kia Mechanic: EricFromCT, Technician replied 12 months ago

Yes . The thermostat should make no difference for the climate control

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Kia Mechanic: EricFromCT, Technician replied 12 months ago

Did you replace the correct actuator ?

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Customer reply replied 12 months ago
do you have any other sug ?
Customer reply replied 12 months ago
replaced actuator on pass side
Customer reply replied 12 months ago
temp door moves freely
Kia Mechanic: EricFromCT, Technician replied 12 months ago

As long as you did not replace the air intake actuator instead

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Kia Mechanic: EricFromCT, Technician replied 12 months ago

Did the temperature change when you manually move the door ?

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Customer reply replied 12 months ago
it stays hot on driver side and there is very little diff on pass side when you man move door
Kia Mechanic: EricFromCT, Technician replied 12 months ago

There is only one heater core if the driver's side is hot passenger side should be hot.

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Kia Mechanic: EricFromCT, Technician replied 12 months ago

Unless the door is broken and not moving correctly

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Customer reply replied 12 months ago
door does not seem to be broken you can remove actuator and turn blower fan on and move door just a little and the vac will take over and slam door shut
Kia Mechanic: EricFromCT, Technician replied 12 months ago

I will opt-out and perhaps another expert has more info on this. Thanks.

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Kia Mechanic: sprinkles08, ASE Certified Technician replied 12 months ago
sprinkles08
sprinkles08, ASE Certified Technician
Category: Kia
Satisfied Customers: 23,253
Experience: ASE Master and Advanced level certified. Factory trained with 17 years dealership experience
Verified

Hello and welcome to JustAnswer!

If the door is intact and moving yet there is a temperature difference then the heater core is restricted. Have you moved the door by hand with the engine at operating temperature to see if the temperature of the air would respond correctly?

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Customer reply replied 12 months ago
there is very little if any change in temperature on passenger side driver side is hot and passenger side is cool
Kia Mechanic: sprinkles08, ASE Certified Technician replied 12 months ago

That indicates a restricted heater core, it will need need to be replaced.

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sprinkles08
sprinkles08
sprinkles08, ASE Certified Technician
Category: Kia
Satisfied Customers: 23,253
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