How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask sprinkles08 Your Own Question
sprinkles08, ASE Certified Technician
Category: Kia
Satisfied Customers: 22993
Experience:  ASE Master and Advanced level certified. Factory trained with 15 years dealership experience
Type Your Kia Question Here...
sprinkles08 is online now
A new question is answered every 9 seconds

It won't go into park and I can't take the key out. No. non

Customer Question

It won't go into park and I can't take the key out.
JA: Do you have brake lights? Have any trouble codes popped up?
Customer: No. non have popped up.
JA: What is the make/model/year of your car?
Customer: 2012 Kia Sportage
JA: Are you fixing your Sportage yourself? What have you tried so far?
Customer: Yes I parked it in the driveway. And I tried pushing on the shift lock release and that didn't help
JA: Anything else you want the mechanic to know before I connect you?
Customer: Nothing else
Submitted: 10 months ago.
Category: Kia
Expert:  sprinkles08 replied 10 months ago.

Hello and welcome to JustAnswer!

The key can't be removed if the shifter is not in park so you just need to be concerned with the shifter issue.

If it won't go into park you could have an issue with the shifter itself, the shift cable, there may be an internal problem in the trans, or there may be something physically blocking movement at either end. It isn't uncommon for a foreign object to fall into the shifter and block movement.

If you're wanting to try to diagnose it yourself then the first thing I would recommend is removing the shift cable at the trans and see if you're able to shift it into park by hand. If ok then you'd next need to access the shifter to check for foreign objects and check its operation.