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Dan
Dan, ASE Certified Technician
Category: Kia
Satisfied Customers: 1686
Experience:  Auto Technician
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The radio stopped working, factory, 2015 sorento, myself, no

Customer Question

the radio stopped working
JA: Is this an aftermarket stereo, or did it come with the car?
Customer: factory
JA: What is the model/year of your Kia?
Customer: 2015 sorento
JA: Are you fixing your Sorento yourself? What have you tried so far?
Customer: myself
JA: Anything else you want the mechanic to know before I connect you?
Customer: no
Submitted: 12 months ago.
Category: Kia
Expert:  Dan replied 12 months ago.

Hello my name is***** am an ASE Master Technician and I am glad to help you out with your question.

Expert:  Dan replied 12 months ago.

Disconnect both battery cables (positive and negative) and hold them together for 15 minutes. Then reconnect one at a time, positive first then negative. This should reset the system.

Expert:  Dan replied 11 months ago.

Hello again Dan here,

I am contacting you because the post has not been closed or rated.

This question is coming up on 7 days which means it will time out and close.

You have already paid to get this question answered, but you have not rated.

Let me help some more. Is there anything else I can help you with?

If I did not give you 5 star service, please let me know what I missed.

I do not get compensated for my time and resources unless you rate me.

Thanks