Kia Troubleshooting Questions? Ask a Mechanic
Hello, my name is ***** ***** I am a professional here at Just Answer. I have noticed that your question was not getting a response and thought I would see if you still need help with this.I apologize for the delay and I hope I can still assist you with this here. The place to start is to make sure the battery is fully charged and holding at least 12 volts and the cables are clean and tight. If by chance it has failed its not uncommon to not be able to jump start the car. If the battery checks okay then the next step would be to take your 12 volt test light and or a volt meter and down at the starter check to see if you getting power at the starter on both the large battery cable as well as the small start circuit wire while having a helper hold the key in the crank position. If you find you have battery voltage on both wires and the starter will not engage ten that means the stater has failed. Check these things and post back if you need more help and we can work from there.