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Andrew Martin
Andrew Martin,
Category: Kia
Satisfied Customers: 299
Experience:  Technician at Wile Hyundai
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My optima died on the road and will not start noe JA: Sometimes

Customer Question

my optima died on the road and will not start noe
JA: Sometimes things that you think will be really complicated end up being easy to fix. The Mechanic I'm going to connect you with knows all the tricks and shortcuts. What kind of car is it? Toyota, Honda, Ford, Chrysler, etc.
Customer: now
JA: Tell me a bit more about what's going on so he can help you best.
Customer: kia optima 2011 ex tdi
JA: Are you hoping to fix this yourself?
Customer: yes
JA: Great! What have you tried so far?
Customer: jump starting it, checked all the fuses.
JA: Is there anything else important you think the Mechanic should know about your Kia?
Customer: had similair issue 2 weeks ago when pressing gas it would barely go. then 2 days ago it failed completly on the freeway going 70
JA: OK. Got it. I'm sending you to a secure page on JustAnswer so you can place the $5 fully-refundable deposit now. While you're filling out that form, I'll tell the Mechanic about your situation and then connect you two.
Submitted: 1 year ago.
Category: Kia
Expert:  Andrew Martin replied 1 year ago.
Hello, when it started happening was the check engine light on?
Customer: replied 1 year ago.
When it shut off a bunch of different lights came on including the check engine
Customer: replied 1 year ago.
There are no codes though when the obd2 is connecyef
Customer: replied 1 year ago.
Expert:  Andrew Martin replied 1 year ago.
Ok, no codes is strange but alright. Have you heard any strange noises from the engine? Also, when is the last time you checked or changed your oil?
Customer: replied 1 year ago.
No noises from the engine, I changed my oil the day before my car quit. It was about 6000 miles since my last oil change and full synthetic as always. Also today I change my spark plugs thinking that might be the issue but no luck
Expert:  Andrew Martin replied 1 year ago.
Ok, does it crank over and just not start?
Customer: replied 1 year ago.
No it doesn't crank
Expert:  Andrew Martin replied 1 year ago.
Ok, can you try to turn the engine over by hand? You'll need a large breaker bar or ratchet, extensions, and a 22mm socket.
Customer: replied 1 year ago.
Not home now but will try when I get home tonight or tomorrow morning
Customer: replied 1 year ago.
How exactly do I do it?
Expert:  Andrew Martin replied 1 year ago.
You'll have to take off the passenger side wheel, there is a slot in the shield behind the wheel that enables you to access the crankshaft bolt. Turn it clockwise, if you can't turn it at all, it is likely that the engine is seized. If you can turn it over easily, you're probably dealing with an electrical issue.If my answer has helped you, please help me by rating or accepting my answer. This does not cost you any more, it just allows me to be credited for my work. You can always ask follow up questions after rating or accepting. Thank you
Customer: replied 1 year ago.
When I turn it should the car be in neutral or park, drive etc?
Expert:  Andrew Martin replied 1 year ago.
Doesn't matter with an automatic