How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Kiatech Your Own Question
Kiatech, Kia Master Technician
Category: Kia
Satisfied Customers: 210
Experience:  30+ years experience,ASE certified,KIA certified Master Technician,Ford factory trained
Type Your Kia Question Here...
Kiatech is online now
A new question is answered every 9 seconds

2012 Sedona Ex. pass side rear sliding door does not close.

Customer Question

2012 Sedona Ex. pass side rear sliding door does not close. when you pull the handle you can hear the door motor start and then stop, the latch on the bottom is not releasing the door. How can I at least close the door.
Submitted: 1 year ago.
Category: Kia
Expert:  Andrew Martin replied 1 year ago.
Turn off the power doors and try closing the door manually. They have an issue with the control unit inside the door, there a little unlatch motors that go bad.