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Kiatech
Kiatech, Kia Master Technician
Category: Kia
Satisfied Customers: 210
Experience:  30+ years experience,ASE certified,KIA certified Master Technician,Ford factory trained
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My smart key died how can I start my car JA: The mechanics

Customer Question

Hi my smart key died how can I start my car
JA: The mechanics have tons of experience in that area. Are those all of the "symptoms"?
Customer: I have a 2015 Kia optima sxl
JA: Anything else I can tell the Kia Mechanic before I connect you two?
Customer: No
JA: Got it. Let's get this figured out. I'm sending you to a secure page on JustAnswer so you can place the $5 fully refundable deposit now. While you're filling out that form, I'll tell the Kia Mechanic about your situation and connect you two. You'll be on the road in no time.
Submitted: 1 year ago.
Category: Kia
Customer: replied 1 year ago.
(Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call. Let me know if you need more information, or send me the service offer(s) so we can proceed.
Expert:  john aka eauto replied 1 year ago.
try holding the dead fob up to the push start and attempt to start...let me know what happens
Customer: replied 1 year ago.
Nothing happens
Expert:  john aka eauto replied 1 year ago.
your sure its a key issue?
Customer: replied 1 year ago.
Yes the key died while I was at work, I was able to manually use the key but I can't start the car
Customer: replied 1 year ago.
I used the key to get into the car
Expert:  john aka eauto replied 1 year ago.
your sure its a key issue?
Customer: replied 1 year ago.
Yes
Expert:  john aka eauto replied 1 year ago.
what do you mean the key died
Customer: replied 1 year ago.
The smart key died
Customer: replied 1 year ago.
I think the battery died
Expert:  john aka eauto replied 1 year ago.
what do you mean the key died
Customer: replied 1 year ago.
My mirrors usually open when I get close to the car
Expert:  john aka eauto replied 1 year ago.
does it lock and unlock the car?
Customer: replied 1 year ago.
No but it did this morning
Expert:  john aka eauto replied 1 year ago.
are you sure the car doesn't need a jumpstart?
Expert:  john aka eauto replied 1 year ago.
are you sure the car doesn't need a jumpstart?
Customer: replied 1 year ago.
I have left the car in the parking lot no need to continue the chat I will follow up in the morning please close this session so I am no longer billed more than the 5 dollars thanks for your help