Kia Troubleshooting Questions? Ask a Mechanic
I am sorry to hear that. How can I help you?
I am very sorry your having these problems. I don't think I will be able to help you unfortunately. I could instruct you on how to replace the engine, rebuild it, etc.. I do think you have so far gone through the correct steps to getting this resolved, but I am not an expert when it comes to legal stuff. Not by a long shot. I honestly think your question might be better off in the legal section of the site.
Unless what your asking for is help in determining that the engine is in fact damaged, in which case I can help you determine that if you would like to perform some diagnostic testing..
I would be more than happy to look up any technical service bulletins or recalls. What engine does your kia have? 4 cylinder or 6 cylinder?
What do you mean by receiving more than 5?
I really am very sorry your going through this and sorry that I can't be of assistance with the issue. I can put you in for a refund of your deposit if you would like.
I am not sure what they have charged, or will charge you. I only answer questions and I only get paid if/when you rate me at or above 3 stars. Otherwise your money is in a deposit account with your name on it.
I appreciate that. I will advise customer service of the issue and they will issue a refund. even if you have provided me with a rating ( which is definitely appreciated)