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Kia Sorenyo: My 2012 Kia Sorento was service and then leaked…

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My 2012 Kia Sorento was...
My 2012 Kia Sorento was service and then leaked oil out of filter cap. Mechanic tried everything and finally order a new cap that does not look cracked.
Submitted: 3 years ago.Category: Kia
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Answered in 16 hours by:
6/20/2015
Kia Mechanic: Chris (aka- Moose), Technician replied 3 years ago
Chris (aka- Moose)
Chris (aka- Moose), Technician
Category: Kia
Satisfied Customers: 52,115
Experience: 16 years of experience
Verified
I am sorry for the delay in getting a response to you. Sometimes we get alot of customers and just can not keep up. Sometimes you just have to wait for the correct tech to login.Do you even still need help. Sometimes customers seek help elsewhere or figure it out on their own before we get to each and everyone.I am sure I can help a lot or a little at least something if you give me a chance and work with me. I am going to get an answer to you regardless if you reply or not sooner or later.If your concern is urgent reply and let me know and if you have anything more you think will help me, to help you, let me know. I work on here normally 3pm-3am central. Thanks Chris
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Kia Mechanic: Chris (aka- Moose), Technician replied 2 years ago
Normally these caps get hairline cracks for over torqueing and cross threaded, damaging the threads, and O-ring issues. Have all of these been checked? You want a excellent 5 star answer & I would like to be rated the same for providing it. Consider I don't know your skill level & I can't see, smell, hear, or touch the vehicle. It may take a few back and forth replies. Try your best to respond with good detail so I can do the same. I normally log in at 3pm and work late. A rating is required. Your rating me, what I type. I am not an employee of this website, nor have control over the fees or the time it took to get a response. If you rate negative or not at all you still paid, but I get nothing. I want you pleased with me and my efforts, so let me know if your experience here has come up short.Thanks Chris
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Chris (aka- Moose), Technician
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