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I have a 2008 Jeep Grand Cherokee limited 3.0 Diesel my nav…

Customer Question
Hi there I have a...
Hi there I have a 2008 Jeep Grand Cherokee limited 3.0 Diesel my nav radio doesn’t work it powers up door for loading cd opens up shows time but no function, what could it be?
Thank you in advance
Submitted: 2 months ago.Category: Jeep
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Answered in 1 hour by:
5/27/2018
Jeep Mechanic: Vladimir Grodskiy, Automotive Electrician replied 2 months ago
Vladimir Grodskiy
Vladimir Grodskiy, Automotive Electrician
Category: Jeep
Satisfied Customers: 2,743
Experience: I've been working with American made cars since 1992.
Verified

Hello and welcome to JustAnswer.

My name is Vlad.

If it powers up and some functions working, then unfortunately it must be an internal radio failure.

You can try to reset it by unplugging the connector at the back of the radio to see if it helps.

If it starts working after interrupting power to the radio, then you may try to check if any software update available.

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Customer reply replied 2 months ago
I already tried unplugging it at the back and battery and there is no software update for this model I checked yesterday
Jeep Mechanic: Vladimir Grodskiy, Automotive Electrician replied 2 months ago

Hi,

Well in this case you will need to replace the radio because it has an internal problem.

There is nothing left to check as these radios receive battery power and ground and they "wake up" with the key ON based on CAN BUS message. Since you confirm it is partially working ( like clock and cd opening), we know it has power and ground and it wakes UP, so you will need to replace it.

Thanks,Vlad

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