Jeep

Have Jeep questions? Ask a Jeep repair expert for answers

Ask an Expert,
Get an Answer ASAP!

This answer was rated:

U1424 code. U1424, no I have not tried to reset it. 2016…

U1424, no I have...

U1424, no I have not tried to reset it

Mechanic's Assistant: What is the model/year of your Jeep?

2016 grand cherokee

Mechanic's Assistant: Are you fixing your Grand Cherokee yourself? What have you tried so far?

I'd like to if I can. Haven't tried anything so far, just started to google what the code means

Mechanic's Assistant: Anything else you want the mechanic to know before I connect you?

I have a P0340 code as well

Show More
Show Less
Ask Your Own Jeep Question
Answered in 7 minutes by:
3/23/2018
Mark
Mark, 22 Year Factory trained technician
Category: Jeep
Satisfied Customers: 11,596
Experience: Jeep factory training........25 years in the industry.
Verified

Welcome to JA my name is Mark, and I'll be more than happy to assist you, Please allow me a few minutes to review your information. Thank you.

Ask Your Own Jeep Question
Customer reply replied 4 months ago
Sounds good. Thanks Mark.

Thanks for your patience.

Jeep has released some updated software to address cases where both of these codes are set erroneously. This has been outlined in Technical Service Bulletin(###) ###-####br />REV. C.

What your dealer will do is re-program the powertrain control module with the updated software and this will be free of charge.

Hope that helps.

When you are satisfied that I have answered your question, please provide a 5 star rating since this is how your expert is compensated for taking time out of their day to assist you. However, if you need any more info please reply back to me before you provide any rating, Thanks again!

Ask Your Own Jeep Question
Customer reply replied 4 months ago
My Jeep was driving very odd though. I'm not sure what gear it was in, but it wouldn't shift as I was accelerating. Do you think this software update would solve this?

Absolutely. Have the software updated and that should take care of things for you.

Ask Your Own Jeep Question
Customer reply replied 4 months ago
Ok. Can I take it to any Jeep dealer in the area to update this for free? I bought the car used and haven't been to any Jeep dealer yet.

You bet, any dealer can do this for you.

Mark
Mark, 22 Year Factory trained technician
Category: Jeep
Satisfied Customers: 11,596
Experience: Jeep factory training........25 years in the industry.
Verified
Mark and 87 other Jeep Specialists are ready to help you
Ask your own question now
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a jeep mechanicLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Mark Your Own Question
Mark
Mark
Mark, 22 Year Factory trained technician
Category: Jeep
Satisfied Customers: 11,596
11,596 Satisfied Customers
Experience: Jeep factory training........25 years in the industry.

Mark is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Thank you so much for your answer. My initial estimate was $325; I got it done for $100 - part and labor.

Lynn B.Ormond Beach, FL

I was skeptical at first but thought I'd give it a try. I was pleasantly surprised. Your site actually is a quality service that I would recommend to others in a heartbeat.

StanSayre, PA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

Chris

Chris

Shop Foreman

3,578 satisfied customers

Jeep Certified Master Tech

Mark

Mark

22 Year Factory trained technician

11,596 satisfied customers

Jeep factory training........25 years in the industry.

Dave

Dave

Jeep Master Tech

1,149 satisfied customers

Chrysler Triple Master, ASE master Tech AA degree in Auto.

moparfl

moparfl

ASE Certified Technician

1,130 satisfied customers

ASE Master Tech Chrysler Dodge Jeep Master Tech

Tim Mohr

Tim Mohr

ASE MASTER TECH

1,052 satisfied customers

30 YRS EXPERIENCE, FOREIGN AND DOMESTIC, GAS AND DEISEL

Ron Z.

Ron Z.

- Jeep Tech -

641 satisfied customers

18+yrs experience. State Inspector & Jeep Diagnostics/Repair

jeepmopar76

jeepmopar76

Jeep/Chrysler Triple Master Tech

579 satisfied customers

32yr ASE Master Tech, 9yr Chrysler Master Tech, 19 yr Jeep Dealership service including AMC/Eagle

< Previous | Next >

Related Jeep Questions
I recently replaced my camshaft sensor on my 02 Jeep gc 4.0.
I recently replaced my camshaft sensor on my 02 Jeep gc 4.0. now it won't start. … read more
Dan
Dan
Automotive Technician
Vocational, Technical or Trade Scho
25 satisfied customers
U1411 code. U 1411..jeep shut off after startup..restarted
u 1411..jeep shut off after startup..restarted fine.no problems since..no reset … read more
bill
bill
chrysler dodge jeep tech
Vocational, Technical or Trade Scho
458 satisfied customers
Have jeep Cherokee 2016,driving it at med. Speed suddenly
Hi have jeep Cherokee 2016,driving it at med. Speed suddenly down shift to maybe 30-35 .and the traction symbol of car w zigzag comes up on my dash. Pull over turn car off restart symbol disappears bu… read more
Mark
Mark
22 Year Factory trained technician
Vocational, Technical or Trade Scho
11,596 satisfied customers
U1407. Compass 14. Depends if is a easy fix. There's is also
U1407 JA: What is the model/year of your Jeep? Customer: Compass 14 JA: Are you fixing your Compass yourself? What have you tried so far? Customer: Depends if is a easy fix JA: Anything else you want … read more
David Craig
David Craig
OWNER/MECHANIC
Associates
5,880 satisfied customers
Code U1424 and code P0128. 2016 Jeep Cherokee. I have tried
Code U1424 and code P0128 JA: Just to clarify, what's the exact code? And have you tried to reset it? Customer: Nope JA: What is the model/year of your Jeep? Customer: 2016 Jeep Cherokee JA: Are you f… read more
Cesar Jimenez
Cesar Jimenez
Owner/CEO
Vocational, Technical or Trade School
175 satisfied customers
Ran fine yesterday today after getting played cranks but
Ran fine yesterday today after getting played cranks but will not start … read more
AMEDEE
AMEDEE
AUTOMOTIVE TECHNICIAN
Vocational, Technical or Trade Scho
9,105 satisfied customers
At times the jeep will start and stall.the alarm system must
at times the jeep will start and stall.the alarm system must be reset to start … read more
AMEDEE
AMEDEE
AUTOMOTIVE TECHNICIAN
Vocational, Technical or Trade Scho
9,105 satisfied customers
I attempted to instal a remote start system and accidentally
hi I attempted to instal a remote start system and accidentally triggered my immobilizer. how can I fix this … read more
Gabriel Grey
Gabriel Grey
Master Service Technician
Associates
450 satisfied customers
It starts but then just immediately dies, batterie is great,
i am and haven't tried anything yet but it was running great yesterday … read more
garrtim
garrtim
SERVICE MANAGER
1,831 satisfied customers
Codes U1407, U1424 and U1425 were the codes given to me
Codes U1407, U1424 and U1425 were the codes given to me after the jeep was scanned … read more
garrtim
garrtim
SERVICE MANAGER
1,831 satisfied customers
I have a Jeep Grand Cherokee Limited 2016. 4,550 miles on
I have a Jeep Grand Cherokee Limited 2016. 4,550 miles on it. … read more
Thomas Ragusa
Thomas Ragusa
Network Systems Administration
154 satisfied customers
I have the evil U1424 U1425 U1407 codes on a 2011 Jeep
I have the evil U1424 U1425 U1407 codes on a 2011 Jeep Patriot. I still the only option a $733 … read more
Thomas Ragusa
Thomas Ragusa
Network Systems Administration
154 satisfied customers
Grand Cherokee Malfunction Indicator Light came on. 2016. I
Grand Cherokee Malfunction Indicator Light came on … read more
Jaybird61
Jaybird61
Master Automotive Mechanic
2,287 satisfied customers
P0340, 04 grand cherokee, replaced cam position sensor, the
the cam position sensor near back of engine code p0340 … read more
Dan
Dan
Automotive Technician
Vocational, Technical or Trade Scho
25 satisfied customers
Have a keep grand Cherokee 2016. Interior lights are on and
Have a keep grand Cherokee 2016. Interior lights are on and I did not do anything to turn them on. They do not go out when I turn the vehicle off. What do I need to do. This is a new car to me. … read more
Kevin
Kevin
workshop foreman /master tech/mot tester
1 satisfied customers
I store it in MA for the winter and want to trickle charge
I store it in MA for the winter and want to trickle charge it to keep the battery and thus the computer working. Can you just hook up the charger to the posts under the hood, since the battery is unde… read more
Joecamel90
Joecamel90
Technician
Associate Degree
24 satisfied customers
I have just bought a Grand Cherokee Laredo 4 x 4. signed
I have just bought a Grand Cherokee Laredo 4 x 4. signed papers yesterday. Picking up bu end of week. … read more
mike switzer
mike switzer
721 satisfied customers
How do you turn the 4 way on and off? this is on a 2016
How do you turn the 4 way flasher on and off? this is on a 2016 Grand Cherokee Jeep. I bumped something and the 4 way flasher came on. I cannot find out how to turn it off. … read more
Joecamel90
Joecamel90
Technician
Associate Degree
24 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x