Jeep

Have Jeep questions? Ask a Jeep repair expert for answers

Ask an Expert,
Get an Answer ASAP!

This answer was rated:

My power windows and door doesn’t work. Where can I find the…

My power windows and...

My power windows and door doesn’t work

Mechanic's Assistant: Have you checked the fuses?

Where can I find the fuse for it

Mechanic's Assistant: What is the model/year of your Jeep?

99 Jeep Grand Cherokee

Mechanic's Assistant: Are you fixing your Grand Cherokee yourself? What have you tried so far?

I can’t find to see if it’s the fuse

Mechanic's Assistant: Anything else you want the mechanic to know before I connect you?

No that’s it I just need to know where the fuse is located for the windows

Show More
Show Less
Ask Your Own Jeep Question
Answered in 8 minutes by:
3/10/2018
Chris
Chris, Shop Foreman
Category: Jeep
Satisfied Customers: 14,566
Experience: Jeep Certified Master Tech
Verified

Hello, my name is ***** ***** I will assist you today. Do all 4 windows not work?

Chris

Ask Your Own Jeep Question
Customer reply replied 1 month ago
None of them as well as the power lock on the door

Okay, I see you requested a phone call but it looks like your payment did not go through. Do you want to try another card?

Chris

By the way, the fuse is # 12 a 50 amp in the under hood fuse box.

Chris

Ask Your Own Jeep Question

Click on the link below to see the wiring diagram.

Chris

Ask Your Own Jeep Question

What I have seen on these Jeeps is the wiring in that convoluted black rubber boot between the driver's door and body of the Jeep gets broken. So if the fuse is ok, peel back that boot and closely check the wiring for any broken wires. Let me know what you find.

Chris

Ask Your Own Jeep Question

Hello, were you able to see my last reply a few hours ago?

Chris

Ask Your Own Jeep Question
Customer reply replied 1 month ago
I check the fuse box under the hood and they look good to me

Ok, check those wires I mentioned and see if you find any broken wires.

Chris

Ask Your Own Jeep Question
Customer reply replied 1 month ago
Ok do I have to take the door frame off
Because it’s all 4 doors
Customer reply replied 1 month ago
No power to the doors and windows when pressing the buttons no sound

No, just check the driver's door. Open it up all the way and peel that boot back and start pulling on the wires. If they are broken you will be able to tell.

Chris

Ask Your Own Jeep Question
Customer reply replied 1 month ago
Ok also how can you tell if a vehicle has been under water
Customer reply replied 1 month ago
Can that affect it to

Well yes a submerged vehicle can have issues, but the way to tell is to look at the framework under the dash and seats. If they are all rusty, then that is a good sign it has been under water.

Chris

Ask Your Own Jeep Question

Hello, any luck checking the wiring?

Chris

Ask Your Own Jeep Question
Customer reply replied 1 month ago
Not yet they will tomorrow

Ok, sounds good. I will look for your reply tomorrow. have a good evening!

Chris

Ask Your Own Jeep Question
Customer reply replied 1 month ago
You to
Also the remote that came with the Jeep doesn’t work either
Do you think it could be because there’s no power going to the door locks
Customer reply replied 1 month ago
I bought the Jeep as is so I’m hoping that it doesn’t cost me to much to get power going into the windows and doors

The remote not working could very well be related to possible broken wiring so check that as soon as you can.

Chris

Ask Your Own Jeep Question
Customer reply replied 1 month ago
Ok because I have to manually lock the doors

Gotcha. Will look for your reply tomorrow.

Chris

Ask Your Own Jeep Question
Customer reply replied 1 month ago
Good morning
I did what you told me and come to find out the wires in the door has all been cut and taped both driver and passenger side because it has a alarm

Aha! I thought so. Okay then you will have to try to repair them or worse case scenario replace that harness assembly. If you don't feel comfortable doing that yourself, then you may want to pay a shop to do this.

Ask Your Own Jeep Question

Glad I was able to help you find the problem, and I hope this information/answer was helpful, and if so would you please help me and rate my service using the stars at the top of the page or 'accept' my answer.

Rating or accepting my answer does not cost you extra. It allows me to be credited for this Q&A.
If you cannot rate or do not see where to rate, please let me know!
You can ask follow-up questions after you rate or accept. Thank-you!

Chris

Ask Your Own Jeep Question
Customer reply replied 1 month ago
Thank you so much

You are welcome! Please don't forget to rate or accept my answer using the rating system you see on your page. I will get no credit for helping you unless you do that.

Thank you!

Chris

Ask Your Own Jeep Question
Good morning! Just checking back to see if you can take a moment and rate my service using the just answer star rating or accept my answer. If you need further assistance please let me know
Thank you!Chris
Ask Your Own Jeep Question
Customer reply replied 1 month ago
Ok

Thank you. Let me know if you have problems trying to rate or accept.

Chris

Ask Your Own Jeep Question
Customer reply replied 1 month ago
Good afternoon
I just left O’Reilly and did a diagnostic check and these codes came up
P0308 ECM
P1716 TCM
P1792 TCM
15 ABS
14ABS
12 ABS
9 ABS
8 ABS
6ABS
17SRS
Could you tell me what these codes mean

Have you tried to accept my answer yet? I am not seeing it on my end.

Chris

Chris
Chris, Shop Foreman
Category: Jeep
Satisfied Customers: 14,566
Experience: Jeep Certified Master Tech
Verified
Chris and 87 other Jeep Specialists are ready to help you
Ask your own question now

Thank you!

Chris

Ask Your Own Jeep Question

So the P0308 means that the PCM is detecting a misfire in cylinder # 8 (spark plug, ignition coil, injector or a compression problem). The P1716 code sets if the TCM cannot communicate with the PCM , and the P1792 just means that the TCM detected that the battery was disconnected. As far as the ABS codes and SRS codes, those are not familiar and if the ABS or airbag lights are not on, then don's worry about those.

Chris

Ask Your Own Jeep Question
Customer reply replied 1 month ago
Ok

Maybe have them all cleared next time you are at O' Reilly's.

Chris

Ask Your Own Jeep Question
Customer reply replied 1 month ago
Ok but I will need to change spark plugs and wires
Customer reply replied 1 month ago
a good oil change since it’s a older model Jeep

That is a very good idea. That would probably help.

Chris

Ask Your Own Jeep Question
Customer reply replied 1 month ago
Ok I just got home and while driving my abs check airbags check gauges my battery even went down low my temp gauge and my fuel level went down low could you tell me what’s causing that problem

Hmmm, that sounds like possible low system voltage. The alternator may be going out. Ask your auto parts store to test the charging /alternator system.

Chris

Ask Your Own Jeep Question
Customer reply replied 1 month ago
Gas gauges went down temperature went down oil gauge down and speed omether went down

Could be a problem with the cluster or wiring. Could also be related to te problem with the door wiring. But do get the charging system tested

Ask Your Own Jeep Question
Was this answer helpful?
Ask Chris Your Own Question
Chris
Chris
Chris, Shop Foreman
Category: Jeep
Satisfied Customers: 14,566
14,566 Satisfied Customers
Experience: Jeep Certified Master Tech

Chris is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Thank you so much for your answer. My initial estimate was $325; I got it done for $100 - part and labor.

Lynn B.Ormond Beach, FL

I was skeptical at first but thought I'd give it a try. I was pleasantly surprised. Your site actually is a quality service that I would recommend to others in a heartbeat.

StanSayre, PA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

Chris

Chris

Shop Foreman

14,566 satisfied customers

Jeep Certified Master Tech

Mark

Mark

22 Year Factory trained technician

2,593 satisfied customers

Jeep factory training........25 years in the industry.

Dave

Dave

Jeep Master Tech

1,149 satisfied customers

Chrysler Triple Master, ASE master Tech AA degree in Auto.

moparfl

moparfl

ASE Certified Technician

1,130 satisfied customers

ASE Master Tech Chrysler Dodge Jeep Master Tech

Tim Mohr

Tim Mohr

ASE MASTER TECH

1,021 satisfied customers

30 YRS EXPERIENCE, FOREIGN AND DOMESTIC, GAS AND DEISEL

Ron Z.

Ron Z.

- Jeep Tech -

629 satisfied customers

18+yrs experience. State Inspector & Jeep Diagnostics/Repair

jeepmopar76

jeepmopar76

Jeep/Chrysler Triple Master Tech

579 satisfied customers

32yr ASE Master Tech, 9yr Chrysler Master Tech, 19 yr Jeep Dealership service including AMC/Eagle

< Previous | Next >

Related Jeep Questions
I am buying a 2005 Cherokee Grand with 86,000 miles is that
I am buying a 2005 Cherokee Grand with 86,000 miles is that a good car and does it need to replace the time belt? … read more
fordguy4u
fordguy4u
Automotive Tech
Vocational, Technical or Trade Scho
70 satisfied customers
My car alarm started going off yesterday when I opened the
Hi, my car alarm started going off yesterday when I opened the door and wouldn't stop. I tried locking and unlocking It, hitting the panic button, honking the horn, etc. my car wouldn't start either a… read more
Chad Farhat
Chad Farhat
Owner
Associate Degree
5,036 satisfied customers
First had problem with key alarm not shutting off and
first had problem with key alarm not shutting off and interior light not shutting off. diconected bat. now 1st problem resolved but windows, door lock and power mirros won,t work … read more
garrtim
garrtim
SERVICE MANAGER
1,831 satisfied customers
I have a 12 Jeep Wrangler sport that has the TPMS light on.
I have a 12 Jeep Wrangler sport that has the TPMS light on. It shows sensor internal failure for all four sensors. All four sensors have been replaced with the correct new sensors along with the wirel… read more
Todd M
Todd M
Owner
ASE Certification
1,709 satisfied customers
Simple question...Is there a way to permanently turn off the
Simple question...Is there a way to permanently turn off the auto stop/start feature on the 2018 Grand Cherokee … read more
garrtim
garrtim
SERVICE MANAGER
1,831 satisfied customers
MY 2016 JEEP CHEROKEE NORTH DISPLAYS AN ENGINE WARNING LIGHT
MY 2016 JEEP CHEROKEE NORTH DISPLAYS AN ENGINE WARNING LIGHT RIGHT AFTER HAVING PRESSED ON GAS TO PASS (PASSING GEAR?)MIL IN THE MANUAL PAGE 149.THE FIRST TIME THE JEEP DEALER FIXED IT.THEY TOLD ME TH… read more
Dan
Dan
Automotive Technician
Vocational, Technical or Trade Scho
25 satisfied customers
I have a 2000 Jeep Cherokee classic 4.0 I cannot get it to
I have a 2000 Jeep Cherokee classic 4.0 I cannot get it to start it says no bus on the dash none of the dash gauges work I've unplugged the cam crank and throttle positioning sensor still the same thi… read more
AMEDEE
AMEDEE
AUTOMOTIVE TECHNICIAN
Vocational, Technical or Trade Scho
9,105 satisfied customers
07 jeep liberty passenger seat air bag light stays on saying
07 jeep liberty passenger seat air bag light stays on saying air bag is off and you sit in the seat and the light stays on saying air bag is off . Is the sensor not working ? I need to get the air bag… read more
garrtim
garrtim
SERVICE MANAGER
1,831 satisfied customers
My wife's 2014 Jeep Cherokee was low on oil before the 3000
My wife's 2014 Jeep Cherokee was low on oil before the 3000 mile service time was up. Oil was filled. Now Check Engine light is on. I did hooked up an analysis reader and it is showing codes P2172 and… read more
Eric
Eric
Retired
N/A
14,436 satisfied customers
Have a 97 TJ. Had it auto shipped to GA during move from PA.
Have a 97 TJ. Had it auto shipped to GA during move from PA. Had no issue starting in PA. Driver started it in GA and parked in garage. When I got here would not start. Bought new battery, still nothi… read more
sprinkles08
sprinkles08
Technician
High School or GED
11 satisfied customers
Renegade latitude has poop tires from factory!!! Installing
Renegade latitude has poop tires from factory!!! Installing daystar 1.5 lift kit ! What to put some all terrain tires on it but want max height and width tires that WILL NOT RUB ! Running 16 inch whee… read more
Chris (aka - Moose)
Chris (aka - Moose)
Vocational, Technical or Trade Scho
108 satisfied customers
I have a 1995 Jeep Grand Cherokee I turn the key nothing
I have a 1995 Jeep Grand Cherokee I turn the key nothing happens. The starter and starter relay have been replaced,all fuses and voltage and fuses under hood and interior show to be good,starter relay… read more
Chris
Chris
Shop Foreman
14,566 satisfied customers
Trying to trace back my downstream 02 sensor wires. I have
trying to trace back my downstream 02 sensor wires. I have two that are shorted to ground. The sensor wire to the ecu tones out fine-no grounds just battery … read more
AMEDEE
AMEDEE
AUTOMOTIVE TECHNICIAN
Vocational, Technical or Trade Scho
9,105 satisfied customers
Trying to remove fuel tank on a 2006 Liberty. There are two
Trying to remove fuel tank on a 2006 Liberty. There are two identical couplings in the line from the rollover valve to the evap canister. One at the canister and one just before the T. How do I releas… read more
Robert R
Robert R
Auto Technician
Vocational, Technical or Trade Scho
879 satisfied customers
I have a 07 Jeep Compass, car has ran fine until running
I have a 07 Jeep Compass, car has ran fine until running errands last night and all of a sudden the car won't start I turn the key and the engine turns over but never starts was wanting to know where … read more
Anthony P.
Anthony P.
high school
27 satisfied customers
My fuel pump is not engaging and i have just replaced it.
my fuel pump is not engaging and i have just replaced it. … read more
AMEDEE
AMEDEE
AUTOMOTIVE TECHNICIAN
Vocational, Technical or Trade Scho
9,105 satisfied customers
I have a 04 jeep grand Cherokee limited 4.0 and my check
I have a 04 jeep grand Cherokee limited 4.0 and my check engine light came on with codes p1682 p1765 p1495 and p0753. replaced alt and relays. … read more
Chris
Chris
Shop Foreman
14,566 satisfied customers
The Malfunction Indicator Light has come on. I don't have
I don't have the trouble code, how do I find that? … read more
Ron Z.
Ron Z.
- Jeep Tech -
Vocational, Technical or Trade Scho
629 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x