Jeep

Have Jeep questions? Ask a Jeep repair expert for answers

Ask an Expert,
Get an Answer ASAP!

This answer was rated:

The cam shaft component is bad, 2011 Grand Cherokee, Took it…

The cam shaft component...

The cam shaft component is bad

Mechanic's Assistant: What is the model/year of your Jeep?

2011 Grand Cherokee

Mechanic's Assistant: Are you fixing your Grand Cherokee yourself? What have you tried so far?

Took it to a new mechanic who wants me to replace the entire engine -

Mechanic's Assistant: How many miles are on the car? Is it an automatic or a manual transmission?

About 73k miles

Mechanic's Assistant: Anything else you want the mechanic to know before I connect you?

Not that I can think of

Show More
Show Less
Ask Your Own Jeep Question
Answered in 2 minutes by:
1/18/2018
Mechanic01
Mechanic01, ASE Certified Technician
Category: Jeep
Satisfied Customers: 2,686
Experience: Owner at Baltic investments
Verified

Hello my name is ***** ***** welcome to just answers! I will be assisting you with all of your vehicle questions today. Give me one moment while I review your question and come back with a answer. Please be aware I do not know your skill level or abilities so I will be asking a lot of questions and in a lot of cases we will respond to each other quite a lot before we find a solution. As far as phone calls are concerned that is the system prompting you, not me, and they do cost more money, I prefer text but in some cases a phone call is required. If I don’t answer right away or quickly in conversation I am helping another customer or have stepped out for a moment and will respond as soon as I can. Ok lets get started! So what exactly happened with the cam shaft? was there a lot of damage from it ? how did it go bad?

Ask Your Own Jeep Question
Customer reply replied 4 months ago
When accelerating the truck seemed to hesitate, it almost felt like driving over a rough street. I pulled over, turned it off then restarted the truck. No problem and no engine light on the dashboard. That was a couple of weeks ago. Last week it happened again but this time the check engine light did come on and stay on, but it also felt like it would die so I dropped it off at a local mechanic. He told me for some strange reason the cam shaft was misfiring and to fix it I would need to replace the entire engine...

that sounds very weird and I dont think that guy knows what hes doing, did you happens to get the codes? is this a v6?

Ask Your Own Jeep Question
Customer reply replied 4 months ago
It's a 5.7L, I didn't get the code but I can certainly call back and get it if possible.

I would get the codes and ask him to send you a detailed Email on how and why it failed and why it needs replacement and if you can copy and paste that here I think we can get this figured out

Ask Your Own Jeep Question
Customer reply replied 4 months ago
Sure, I think they're closed now is it a problem for me to get it to you tomorrow?

oh yes you can log back on at anytime for days and days to come and it will be at the original fee, no extra charge

And please take a moment and kindly click a positive rating (preferably 5 Star/Excellent) to credit for the time & effort put by me in answering your automotive question, and this is the only way I will be credited for my service to you. Rating me now does not close your question and if you have follow-up or additional questions you can ask them after the rating too! Also if you would like further assistance in the future you can favorite me as well.
Assuring you the best services!
Kind Regards!
Shawn ASE Technician

Mechanic01
Mechanic01, ASE Certified Technician
Category: Jeep
Satisfied Customers: 2,686
Experience: Owner at Baltic investments
Verified
Mechanic01 and 87 other Jeep Specialists are ready to help you
Ask your own question now
Customer reply replied 4 months ago
Just talked to the mechanic, he's getting this information for me tomorrow morning. Thank you, ***** ***** better about the whole situation now that I have guidance from you.

very good im glad you do and your in good hands, also thanks for the great rating! feel free to post as soon as you get the information ill be on after 12 tomorrow and send a reply

Ask Your Own Jeep Question
Customer reply replied 4 months ago
Hi - here's what the mechanic sent:
JUST WANTED TO LET YOU KNOW THAT THE CODE THAT IS STORED IN YOUR CARS COMPUTER IS A P0303. THIS INDICATES THAT THE #3 CYLINDER IS MISFIRING. UPON INVESTIGATION WE FOUND THAT THE CAMSHAFT LOBE FOR THE #3 CYLINDER INTAKE VALVE HAS BEEN WORN DOWN CAUSING THE VALVE NOT TO OPEN PROPERLY. IN RETURN THIS HAS CONTAMINATED THE OIL WITH SMALL METAL SHAVINGS. THIS IS THE REASON WE HAVE DETERMINED THAT THE BEST RESOLUTION TO YOUR ISSUE WOULD BE TO REPLACE YOUR ENGINE.

oh wow thats a pretty good explanation, though a engine is a ton of money, I know it would probably be about another 200$ between the towing and diagnosis, but I would get a 2nd opinion on that from a certified master tech preferably at the dealer

Ask Your Own Jeep Question
Customer reply replied 4 months ago
Thank you for the response. We're taking the Jeep over to the dealership for a 2nd opinion.

ok good let me know what they say,

Ask Your Own Jeep Question
Customer reply replied 4 months ago
Thank you!!

fingers crossed its not that

Ask Your Own Jeep Question
Customer reply replied 4 months ago
I'm waiting for the dealership to call with their findings...

oh wow that was fast, sounds good ill be around

Ask Your Own Jeep Question
Customer reply replied 3 months ago
The dealership found a bad ignition coil and a spark plug that was bad. So they recommended replacing all 16 plugs (5.7L Hemi ) and fuel induction. But it's still misfiring, so now they're thinking it's a problem with a cam... I should know more tomorrow.

if it is the cam you shouldnt have to pay for there misdiagnosis

Ask Your Own Jeep Question
Customer reply replied 3 months ago
The dealership says 1 lifter failed causing damage to the cam shaft. They're checking with the warranty co for an engine replacement or repairs. What do you think?

I have heard about these, never seen them, but that does sound correct and hopefully they can get it replaced under warranty. Its always good to get a 2nd opinion on these and im glad you did, I hope it all works out for the best

Ask Your Own Jeep Question
Customer reply replied 3 months ago
Thank you for your help!

your very welcome, and remember ill still be here if you run into any snags, I know this super stressful and im sorry its had failed in that way, but its my goal to get you the best help I can with the least stress.

Ask Your Own Jeep Question
Customer reply replied 3 months ago
It is less stressful with you on my side!

Im glad I could provide that for you, peace of mind is good.

Ask Your Own Jeep Question
Was this answer helpful?
Ask Mechanic01 Your Own Question
Mechanic01
Mechanic01
Mechanic01, ASE Certified Technician
Category: Jeep
Satisfied Customers: 2,686
2,686 Satisfied Customers
Experience: Owner at Baltic investments

Mechanic01 is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Thank you so much for your answer. My initial estimate was $325; I got it done for $100 - part and labor.

Lynn B.Ormond Beach, FL

I was skeptical at first but thought I'd give it a try. I was pleasantly surprised. Your site actually is a quality service that I would recommend to others in a heartbeat.

StanSayre, PA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

Chris

Chris

Shop Foreman

3,449 satisfied customers

Jeep Certified Master Tech

Mark

Mark

22 Year Factory trained technician

2,593 satisfied customers

Jeep factory training........25 years in the industry.

Dave

Dave

Jeep Master Tech

1,149 satisfied customers

Chrysler Triple Master, ASE master Tech AA degree in Auto.

moparfl

moparfl

ASE Certified Technician

1,130 satisfied customers

ASE Master Tech Chrysler Dodge Jeep Master Tech

Tim Mohr

Tim Mohr

ASE MASTER TECH

1,021 satisfied customers

30 YRS EXPERIENCE, FOREIGN AND DOMESTIC, GAS AND DEISEL

Ron Z.

Ron Z.

- Jeep Tech -

629 satisfied customers

18+yrs experience. State Inspector & Jeep Diagnostics/Repair

jeepmopar76

jeepmopar76

Jeep/Chrysler Triple Master Tech

579 satisfied customers

32yr ASE Master Tech, 9yr Chrysler Master Tech, 19 yr Jeep Dealership service including AMC/Eagle

< Previous | Next >

Related Jeep Questions
2003 Jeep liberty. Views good relay good no power going to
2003 Jeep liberty. Views good relay good no power going to fuel pump. … read more
Dan
Dan
Automotive Technician
Vocational, Technical or Trade Scho
25 satisfied customers
I have a 1996 ZJ. I am replacing the sway bar links, the
I have a 1996 ZJ. I am replacing the sway bar links, the originals have a swivel at the end connecting to the sway bar. Do I buy the links with the swivel at the end or the ones that come with two rub… read more
Randall
Randall
Auto Technician / Consultant
Vocational, Technical or Trade Scho
69 satisfied customers
Whistling noise after Jeep warms up and is driven for a few
whistling noise after Jeep warms up and is driven for a few minutes.. It goes away when I step on the accelerator, but, comes back when I coast or idle. … read more
Dan
Dan
Automotive Technician
Vocational, Technical or Trade Scho
25 satisfied customers
My 05 wrangler clicks but won't start battery is good and i
my 05 wrangler clicks but won't start battery is good and i put a new starter … read more
AMEDEE
AMEDEE
AUTOMOTIVE TECHNICIAN
Vocational, Technical or Trade Scho
9,105 satisfied customers
What sensor is on top drivers side of transfer case on 99
what sensor is on top drivers side of transfer case on 99 jeep Cherokee 4.0 auto … read more
Dan
Dan
Automotive Technician
Vocational, Technical or Trade Scho
25 satisfied customers
Have 04 grand Cherokee 207,000 miles on it as driving 45 mph
Have 04 grand Cherokee 207,000 miles on it as driving 45 mph and heard a slight "pop" from driver side front of car, then ABS and brake light came on with seemed like slight fliikerof odometer. Stoppe… read more
Dan
Dan
Automotive Technician
Vocational, Technical or Trade Scho
25 satisfied customers
Parking brake light on and sometimes no engine power at low
parking brake light on and sometimes no engine power at low speed … read more
Chris (aka - Moose)
Chris (aka - Moose)
Vocational, Technical or Trade Scho
108 satisfied customers
I need the procedures on how to check my jeep jku, for over
I need the procedures on how to check my jeep jku, for over charging areoforce gauge is showing 15.×× at times and on other occasions it shows up to 16.xx. when I first start it up It shows. Normal vo… read more
fordguy4u
fordguy4u
Automotive Tech
Vocational, Technical or Trade Scho
70 satisfied customers
Pulled the 4wd lever and nothing happened. 2002 liberty
pulled the 4wd lever and nothing happened JA: What is the model/year of your Jeep? Customer: 2002 liberty limited JA: Are you fixing your Liberty yourself? What have you tried so far? Customer: just n… read more
Chris (aka - Moose)
Chris (aka - Moose)
Vocational, Technical or Trade Scho
108 satisfied customers
2005 Jeep Grand Cherokee..when braking from fast speed the
2005 Jeep Grand Cherokee..when braking from fast speed the car surged and stall when the brake was pressed..seemed the transmission was not working properly. … read more
bill
bill
chrysler dodge jeep tech
Vocational, Technical or Trade Scho
458 satisfied customers
What I have to do to let the horn work again? I have already
what I have to do to let the horn work again ? I have already checked the fuses and they are fine. … read more
baddad1
baddad1
technician
High School or GED
5 satisfied customers
Gas cap light is on, code P0440, have tried two gas caps, on
gas cap light is on, code P0440, have tried two gas caps, on afterket, then factory one. The light is still coming on. Had a diagnostic test and smoke test done, both tests were good. … read more
roy
roy
Associate Degree
3 satisfied customers
My 2004 grand Cheerokee Laredo seens to be running warh… I
My 2004 grand Cheerokee Laredo seens to be running warh… I cant seem to find the fan relay below the passenger light... I found 2 small drilled holes where it should be... Could it be located else whe… read more
fordguy4u
fordguy4u
Automotive Tech
Vocational, Technical or Trade Scho
70 satisfied customers
2011 jeep Compass 2.4, crank sensor went out for the third
2011 jeep Compass 2.4, crank sensor went out for the third time 3 months apart. replaced the crank sensor again, now it is shutting off when you accelerate and get up to speed then let off the gas it … read more
Vladgmru
Vladgmru
Automotive Electrician
Vocational, Technical or Trade Scho
1,586 satisfied customers
I'm looking for software ECU Jeep Liberty 2.8L crd 2005
Good evening! I'm looking for software ECU Jeep Liberty 2.8L crd 2005 Automatical transmission box.… read more
Vladgmru
Vladgmru
Automotive Electrician
Vocational, Technical or Trade Scho
1,586 satisfied customers
Uconnect 8.4. When starting car, screen goes black and AC
Uconnect 8.4. When starting car, screen goes black and AC shuts off and controls are unresponsive. After a coupe minutes, screen comes one, and after another minute, A/C comes back on and controls bec… read more
Vladgmru
Vladgmru
Automotive Electrician
Vocational, Technical or Trade Scho
1,586 satisfied customers
My Jeep will not start. I checked and I have spark on every
My Jeep will not start. I checked and I have spark on every cylinder. I did a pulse check with a test light on the ground trigger of the injectors and they're all pulsing. I did a compression check an… read more
rpmdiag
rpmdiag
High school
7,589 satisfied customers
I bought a 2017 Jeep Wrangler Sahara and the stereo had been
I bought a 2017 Jeep Wrangler Sahara and the stereo had been stolen and the connectors cut. I purchased the following: Full Repair Kit: 05135638AA from Mopar Full Repair Kit: 68032281AA from Mopar I f… read more
sprinkles08
sprinkles08
Technician
High School or GED
11 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x