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The radio randomly starts scanning for no reason. All good…

Customer Question
The radio randomly starts...

The radio randomly starts scanning for no reason

Mechanic's Assistant: Will the headlights turn on? Is the battery fully charged?

All good in that department, only happens while driving

Mechanic's Assistant: What is the model/year of your Jeep?

2010 grand Cherokee limited edition

Mechanic's Assistant: Are you fixing your Grand Cherokee yourself? What have you tried so far?

Yes, just scream at the radio n then switch it off

Mechanic's Assistant: Anything else you want the mechanic to know before I connect you?

When it starts to randomly scan, the voice recognition lady says no voice activation can only be done while the car is stationary or something similar

Submitted: 5 months ago.Category: Jeep
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Answered in 1 minute by:
12/23/2017
Jeep Mechanic: Chad Farhat, ASE Certified Technician A6 - Electrical / Electronic systems A7 Heating / Air conditioning systems replied 5 months ago
Chad Farhat
Chad Farhat, ASE Certified Technician A6 - Electrical / Electronic systems A7 Heating / Air conditioning systems
Category: Jeep
Satisfied Customers: 5,332
Experience: Owner at Carolina Auto Service & Sales , 20 years Experience in Foreign & Domestic vehicle
Verified

Hi, I'm Chad. Welcome to JustAnswer. I'm reviewing your question and I will be posting your reply ASAP.

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Jeep Mechanic: Chad Farhat, ASE Certified Technician A6 - Electrical / Electronic systems A7 Heating / Air conditioning systems replied 5 months ago

Hey how are you,I will try to help you with this issue

You will need a factory scanner or equivalent to run a diagnostic scan & retrieve fault codes from the Vehicle audio module modules and based on these fault codes we can pull up a Pin Point troubleshoot and be accurate on it ,If you do get it scanned ,you can post the fault code back here for me and I can help you further on it and be more accurate .

now with that said, these audio units are common issue with them on what is it doing with you , i do suggest the scan using a jeep or equivalent scanner on 2010 it will show faults , it could be radio itself, rear connectors pins ,needs harness replaced or ,it needs a software updated

You are very welcome :)

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Chad Farhat
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Chad Farhat
Chad Farhat
Chad Farhat, ASE Certified Technician A6 - Electrical / Electronic systems A7 Heating / Air conditioning systems
Category: Jeep
Satisfied Customers: 5,332
5,332 Satisfied Customers
Experience: Owner at Carolina Auto Service & Sales , 20 years Experience in Foreign & Domestic vehicle

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