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I have an 04 jeep grand cherokee it had a grey key but i…

Customer Question
I have an 04...

I have an 04 jeep grand cherokee it had a grey key but i lost it how can i fix this problem

Mechanic's Assistant: Do you have a backup key? Maybe the emergency kind that fits in your wallet?

No

Mechanic's Assistant: Are you fixing your Grand Cherokee yourself? What have you tried so far?

Tried a new cylinder and key but wont let the jeep run

Mechanic's Assistant: Anything else you want the mechanic to know before I connect you?

Has the key with slash through it on dash

Submitted: 7 months ago.Category: Jeep
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Answered in 9 minutes by:
12/22/2017
Jeep Mechanic: Mechanic01, ASE Certified Technician replied 7 months ago
Mechanic01
Mechanic01, ASE Certified Technician
Category: Jeep
Satisfied Customers: 3,735
Experience: Owner at Baltic investments
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Hello my name is ***** ***** welcome to just answers! I will be assisting you with all of your vehicle questions today. Give me one moment while I review your question and come back with a answer. Please be aware I do not know your skill level or abilities so I will be asking a lot of questions and in a lot of cases we will respond to each other quite a lot before we find a solution. As far as phone calls are concerned that is the system prompting you, not me, and they do cost more money, I prefer text but in some cases a phone call is required. If I don’t answer right away or quickly in conversation I am helping another customer or have stepped out for a moment and will respond as soon as I can. Ok lets get started!

You will have to have it towed to dealer to get a key programmed for that or some lock smiths can do it as well

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Customer reply replied 7 months ago
Can i just buy a new cylinder?
Jeep Mechanic: Mechanic01, ASE Certified Technician replied 7 months ago

they key has a chip in it and will still need to be programmed no matter what you do

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