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Power windows and rear view power mirrors don't work. Where…

Customer Question
Power windows and rear...

Power windows and rear view power mirrors don't work

Mechanic's Assistant: Have you checked the fuses?

Where are the fuses

Mechanic's Assistant: What is the model/year of your Jeep?

2002 jeep grand cherokee

Mechanic's Assistant: Are you fixing your Grand Cherokee yourself? What have you tried so far?

No not yet

Submitted: 2 months ago.Category: Jeep
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Answered in 3 minutes by:
12/14/2017
Jeep Mechanic: Mechanic01, ASE Certified Technician replied 2 months ago
Mechanic01
Mechanic01, ASE Certified Technician
Category: Jeep
Satisfied Customers: 2,063
Experience: Owner at Baltic investments
Verified

Hello my name is ***** ***** welcome to just answers! I will be assisting you with all of your vehicle questions today. Give me one moment while I review your question and come back with a answer. Please be aware I do not know your skill level or abilities so I will be asking a lot of questions and in a lot of cases we will respond to each other quite a lot before we find a solution. As far as phone calls are concerned that is the system prompting you, not me, and they do cost more money, I prefer text but in some cases a phone call is required. If I don’t answer right away or quickly in conversation I am helping another customer or have stepped out for a moment and will respond as soon as I can. Ok lets get started!

So are you fixing this your self?

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Customer reply replied 2 months ago
what is answer
Jeep Mechanic: Mechanic01, ASE Certified Technician replied 2 months ago

Hello my name is ***** ***** welcome to just answers! I will be assisting you with all of your vehicle questions today. Give me one moment while I review your question and come back with a answer. Please be aware I do not know your skill level or abilities so I will be asking a lot of questions and in a lot of cases we will respond to each other quite a lot before we find a solution. As far as phone calls are concerned that is the system prompting you, not me, and they do cost more money, I prefer text but in some cases a phone call is required. If I don’t answer right away or quickly in conversation I am helping another customer or have stepped out for a moment and will respond as soon as I can. Ok lets get started!

So are you fixing this your self?

Ask Your Own Jeep Question
Customer reply replied 2 months ago
my phones batt dead
Jeep Mechanic: Mechanic01, ASE Certified Technician replied 2 months ago

So are you fixing this your self?

Ask Your Own Jeep Question
Customer reply replied 2 months ago
trying to fix myself
Jeep Mechanic: Mechanic01, ASE Certified Technician replied 2 months ago

what have you done so far to fix this issue?

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Customer reply replied 2 months ago
nothing yet
Jeep Mechanic: Mechanic01, ASE Certified Technician replied 2 months ago

ok check fuse 12 underhood and 22 in drivers fuse panel , check for power and continuity, key on engine off

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Customer reply replied 2 months ago
its dark outside. will try in morning
Jeep Mechanic: Mechanic01, ASE Certified Technician replied 2 months ago

Ok sounds good let me know how it goes

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Jeep Mechanic: Mechanic01, ASE Certified Technician replied 1 month ago

Please let me know if you have any more questions.
Customer satisfaction is my number one goal. I would like to receive nothing less than a 5 star rating. If you feel we aren’t there yet please let me know or respond more so we can get the answer you feel is correct. You can do this rating at the box on the upper right hand corner. This will not close our chat session and at no extra charge we will still be able to talk about any other issues you may have for free! Providing a rating is the only way I will receive credit for my work with you. Negative ratings do not result in a refund so If you’re not satisfied with the work we have done so far please respond more and let’s get your question figured out. Thanks Shawn!

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Mechanic01
Mechanic01
Mechanic01, ASE Certified Technician
Category: Jeep
Satisfied Customers: 2,063
2,063 Satisfied Customers
Experience: Owner at Baltic investments

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