Jeep

Have Jeep questions? Ask a Jeep repair expert for answers

Ask an Expert,
Get an Answer ASAP!

I have a 2014 Jeep Grand Cherokee and it won’t start. I just…

Customer Question
Hello! I have a...

Hello! I have a 2014 Jeep Grand Cherokee and it won’t start.

Mechanic's Assistant: Have you checked the battery, particularly the terminal connections? Are they corroded?

I just had the battery replaced.

Mechanic's Assistant: Are you fixing your Grand Cherokee yourself? What have you tried so far?

It’s like the starter is sticking. It just turns over but won’t start

Mechanic's Assistant: Anything else you want the mechanic to know before I connect you?

I wish I could send you a video of what it’s doing

Submitted: 7 months ago.Category: Jeep
Show More
Show Less
Ask Your Own Jeep Question
Answered in 12 minutes by:
12/8/2017
Jeep Mechanic: Steve, Automotive Expert replied 7 months ago
Steve
Steve, Automotive Expert
Category: Jeep
Satisfied Customers: 25,824
Experience: Automotive Expert
Verified

can you please describe what you mean by "it is like the starter is sticking"

Ask Your Own Jeep Question
Customer reply replied 7 months ago
If I push the start button, it just keeps making the sound like it’s trying to start but I won’t.
Jeep Mechanic: Steve, Automotive Expert replied 7 months ago

okay got it.

how can I help you with this?

did you want to know possible causes?

Ask Your Own Jeep Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a jeep mechanicLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Chris Your Own Question
Chris
Chris
Chris, Shop Foreman
Category: Jeep
Satisfied Customers: 3,592
3,592 Satisfied Customers
Experience: Jeep Certified Master Tech

Chris is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Thank you so much for your answer. My initial estimate was $325; I got it done for $100 - part and labor.

Lynn B.Ormond Beach, FL

I was skeptical at first but thought I'd give it a try. I was pleasantly surprised. Your site actually is a quality service that I would recommend to others in a heartbeat.

StanSayre, PA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

Chris

Chris

Shop Foreman

3,592 satisfied customers

Jeep Certified Master Tech

Mark

Mark

22 Year Factory trained technician

2,649 satisfied customers

Jeep factory training........25 years in the industry.

Dave

Dave

Jeep Master Tech

1,149 satisfied customers

Chrysler Triple Master, ASE master Tech AA degree in Auto.

moparfl

moparfl

ASE Certified Technician

1,130 satisfied customers

ASE Master Tech Chrysler Dodge Jeep Master Tech

Tim Mohr

Tim Mohr

ASE MASTER TECH

1,052 satisfied customers

30 YRS EXPERIENCE, FOREIGN AND DOMESTIC, GAS AND DEISEL

Ron Z.

Ron Z.

- Jeep Tech -

641 satisfied customers

18+yrs experience. State Inspector & Jeep Diagnostics/Repair

jeepmopar76

jeepmopar76

Jeep/Chrysler Triple Master Tech

579 satisfied customers

32yr ASE Master Tech, 9yr Chrysler Master Tech, 19 yr Jeep Dealership service including AMC/Eagle

< Previous | Next >

Related Jeep Questions
I have a 2007 Jeep Grand Cherokee, had a bad negative
I have a 2007 Jeep Grand Cherokee, had a bad negative battery terminal and failed to crank, replaced Terminal started but would not run did this about 5 times but now nothing … read more
sprinkles08
sprinkles08
Technician
High School or GED
17,756 satisfied customers
2011 GC cranks using key but wont completely turn over and
2011 GC cranks using key but wont completely turn over and start. Battery was low/bad replaced it - still have same problem. First starting having issue a couple of days ago - car would crank and roug… read more
Mechanic01
Mechanic01
3,190 satisfied customers
It won't turn over every thing is working just won't turn
It won't turn over every thing is working just won't turn over … read more
Vladimir Grodskiy
Vladimir Grodskiy
Automotive Electrician
Vocational, Technical or Trade Scho
2,722 satisfied customers
Engine cranks wont start if left set it will... I have had 3
engine cranks wont start if left set it will... I have had 3 starters put on feul pump, fuel relay, changed batteries in my keys. … read more
sprinkles08
sprinkles08
Technician
High School or GED
17,756 satisfied customers
My 2008 jeep GC has been in the shop every year since 2014
my 2008 jeep GC has been in the shop every year since 2014 for the same problem. the engine will not turn over. the stated does not even attempt to engage until it decides to do so. Sometime this mayb… read more
-Brad-
-Brad-
Foreman Dodge Dealership
Vocational, Technical or Trade Scho
8,123 satisfied customers
It wont start. 2001 jeep grand cherokee i can tell you what
2001 jeep grand cherokee i can tell you what all ive replaced … read more
David Craig
David Craig
OWNER/MECHANIC
Associates
5,661 satisfied customers
I have a 2006 jeep grand Cherokee with the mercedees nag1
I have a 2006 jeep grand Cherokee with the mercedees nag1 transmission and I changed the conductor plate and now it doesn't start. I know I did everything right I have the repair manual for the transm… read more
sprinkles08
sprinkles08
Technician
High School or GED
17,756 satisfied customers
I have a 2014 Grand Cherokee SRT. When I turn the Jeep off,
Hi Pearl. I have a 2014 Grand Cherokee SRT. When I turn the Jeep off, the instrument cluster stays on. Its greyed out and will flash, push brake to start even without the key fob anywhere near. It dra… read more
sprinkles08
sprinkles08
Technician
High School or GED
17,756 satisfied customers
I have 2014 jeep overland,last night i started the car with
i have 2014 jeep overland,last night i started the car with automatic starter when i entered the car and tried to drive,the gear will shift but the car will not move in drive or reverse,also it won't … read more
Chris
Chris
Shop Foreman
3,592 satisfied customers
Jeep Grand Cherokee Limited: My 2000 jeep grand cherokee will
My 2000 jeep grand cherokee will not start, wont even turn over, i just replaced the battery today but that didnt change anything. The door open dinger works and all the lights but not the windows or … read more
-Brad-
-Brad-
Foreman Dodge Dealership
Vocational, Technical or Trade Scho
8,123 satisfied customers
95 jeep grand cherokee: rebuilt..altenator, starter..it wont start
I just rebuilt the engine on my 95 jeep grand cherokee. I replaced altenator, starter, and battery also and it won't start. It is like it wants to turn over but not getting enough power to do so any i… read more
Canadafix
Canadafix
Auto shop owner
Vocational, Technical or Trade Scho
1,507 satisfied customers
2007 jeep grand cherokee: V6..67000 it wont start,I turn the key
I have a 2007 jeep grand cherokee V6 with 67000 it wont start,I turn the key and it just give you 1 click. On the display it says "Transmission over temp". what is wrong?… read more
Chris
Chris
Shop Foreman
3,592 satisfied customers
2005 Jeep Grand Cherokee: I attempt to start I get a click
I have a 2005 Jeep Grand Cherokee. When I attempt to start I get a click. I have researched this on line and found that this is a rather common problem...unfortunately there has not been a solution fo… read more
Amedee
Amedee
Automotive Consultant
Vocational, Technical or Trade Scho
19,169 satisfied customers
94 jeep cherokee: that is stalling..wont start..steering wheel..park
I have a 94 jeep cherokee that is stalling on me sometimes and wont start right back up. I keep steering wheel left to right and push gear shift up back and forth. When car is in park I have pust the … read more
sprinkles08
sprinkles08
Technician
High School or GED
17,756 satisfied customers
Jeep cherokee laredo: 4x4..a head gasket job done..mins..alternator
i have a 05 grand jeep cherokee lardo 4x4 i just had a head gasket job done thats fine the other morning i went out to start it up i would'nt start aaa came tried for 20 mins. nothing happen.got it to… read more
moparfl
moparfl
ASE Certified Technician
Vocational, Technical or Trade Scho
1,130 satisfied customers
2002 jeep grand cherokee: wont start..checked relays, battery is good
My 2002 jeep grand cherokee wont start. checked relays, battery is good. Sometimes it will turn over & sometimes not. Help… read more
rpmdiag
rpmdiag
High school
7,761 satisfied customers
97 jeep grand cherokee laredo: my throttle valve..v6..spark plug
Hello, I recently had my throttle valve replaced on a 97 jeep grand cherokee laredo v6. Now, my car will not turn over, only clicks. Is it still a problem with the throttle valve or is it something el… read more
Dave
Dave
Jeep Master Tech
Associate Degree
1,149 satisfied customers
1994 jeep grand cherokee laredo: a single click sound and thats it
My 1994 jeep grand cherokee laredo will not start. the battery is brand new and is working fine. when i try to turn the jeep on it makes a single click sound and thats it. What could this be?… read more
ZZDaryl
ZZDaryl
Lead Auto Tech
Some college and advanced training
11,465 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x