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I disconnected my radio and now it says I need a security…

Customer Question
I disconnected my radio...

I disconnected my radio and now it says I need a security code. Nothing in the owners manual

Mechanic's Assistant: Do you have a scan tool to read the codes?

Its the carstereo

Mechanic's Assistant: What is the model/year of your Jeep?

2017

Mechanic's Assistant: Are you fixing your vehicle yourself? What have you tried so far?

I need the security unlock code for my factory mygig radio

Submitted: 7 months ago.Category: Jeep
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Answered in 4 minutes by:
12/1/2017
Jeep Mechanic: eauto, The Car Guy replied 7 months ago
eauto
eauto, The Car Guy
Category: Jeep
Satisfied Customers: 17,350
Experience: ase mechanic 16 Plus years in the field
Verified

Hi . Thank you for asking your question on JustAnswer.

this is a anti theft feature the only way to get the code is to go to a dodge/jeep dealer with proof of ownership and the vin # and they can access the code for you...

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Jeep Mechanic: eauto, The Car Guy replied 7 months ago

sometimes the code is on a card that comes in the owners manual when you purchased the jeep

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Jeep Mechanic: Joe, ASE Certified Technician replied 7 months ago
Joe
Joe, ASE Certified Technician
Category: Jeep
Satisfied Customers: 7,458
Experience: ASE, electronics, Marine inboards and electronics, automotive drivability, all around repair tech,
Verified

Hello,

Thank you for allowing me to assist you, my name is Joe and I will be happy to help you with your concern today.

In terms of what happened is that the radio has an anti-theft code from the factory, with power removed and code set the code will then be required to use the radio again. This code is only available with how the above other expert mentioned as well, same info where it is either on the card in the paperwork/manual, written in the manual/radio booklet or if not and card was not included then your only option is to contact your local dealer which will then provide the code to you. Since this is fairly new there's a good chance the theft code card is in with the vehicle booklets/manuals.

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