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The no key icon is lit in my 1999 jeep grand cherokee laredo…

Customer Question
The no key icon...

The no key icon is lit in my 1999 jeep grand cherokee laredo and it won't start.

Mechanic's Assistant: Just to clarify, what are the exact lights you're talking about?

An image of a key in a circle with a line through the key.

Mechanic's Assistant: Are you fixing your Grand Cherokee yourself? What have you tried so far?

Not much, I was told I'd have to get it towed to a dealership.

Submitted: 7 months ago.Category: Jeep
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Answered in 5 minutes by:
11/28/2017
Jeep Mechanic: Edward, Service Technician replied 7 months ago
Edward
Edward, Service Technician
Category: Jeep
Satisfied Customers: 3,734
Experience: 20 + years experience on various makes and models.
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Hello and thanks for your question. My name is ***** ***** I will do all I can to help.

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Jeep Mechanic: Edward, Service Technician replied 7 months ago

Do you have more than one key to this vehicle by chance? and if so have you tried both keys with the same result?

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