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My car won't start, it clicks but it won't go. It clicks…

Customer Question
My car won't start...

My car won't start, it clicks but it won't go

Mechanic's Assistant: Where exactly do you think the noise is coming from? And how long has this been going on?

It clicks when I try the started but it won't

Mechanic's Assistant: What is the model/year of your Jeep?

It won't start

Mechanic's Assistant: What year is your Jeep?

2012

Mechanic's Assistant: Are you fixing your vehicle yourself? What have you tried so far?

Yes. I tried to jump start the battery

Mechanic's Assistant: Anything else you want the mechanic to know before I connect you?

I'm in a shopping center and my car did not want to start The lights come off

Submitted: 8 months ago.Category: Jeep
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Customer reply replied 8 months ago
My lights come on but my car won't start I hear the starter clicking.
I also notice my keyfob to open the car does not work only locks does not open car
Answered in 4 minutes by:
11/19/2017
Jeep Mechanic: Mechanic01, ASE Certified Technician replied 8 months ago
Mechanic01
Mechanic01, ASE Certified Technician
Category: Jeep
Satisfied Customers: 3,294
Experience: Owner at Baltic investments
Verified

Hello my name is ***** ***** welcome to just answers! I will be assisting you with all of your vehicle questions today. Give me one moment while I review your question and come back with a answer. Please be aware I do not know your skill level or abilities so I will be asking a lot of questions and in a lot of cases we will respond to each other quite a lot before we find a solution. As far as phone calls are concerned that is the system prompting you, not me, and they do cost more money, I prefer text but in some cases a phone call is required. If I don’t answer right away or quickly in conversation I am helping another customer or have stepped out for a moment and will respond as soon as I can. Ok lets get started!

Sounds like you have a dead battery, is there a way you can run it up to the auto parts store and have it tested

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Customer reply replied 8 months ago
I don't have the parts to remove it, will let you know when do it
Customer reply replied 8 months ago
I tried to jump start with jumper cables but it did not work so not sure if it is battery ?
Jeep Mechanic: Mechanic01, ASE Certified Technician replied 8 months ago

it could be a bad connection or bad battery, the jumper cables could be bad, but if thats a original battery its more than likley the problem

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Jeep Mechanic: Mechanic01, ASE Certified Technician replied 7 months ago

hows it going?

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