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It wont start i have lights volts on battery and starter…

Customer Question
It wont start i...

It wont start i have lights volts on battery and starter passed its test

Mechanic's Assistant: Just to clarify, what are the exact lights you're talking about?

All lights on dash come on and the headlights break lights work as well just will not turn over acts like gets no power to starter i looked at fuses all look good as well

Mechanic's Assistant: What is the model/year of your Jeep?

2001 wrangler 4.0 sport

Mechanic's Assistant: Are you fixing your Wrangler yourself? What have you tried so far?

Yes fuses are good removed starter had it tested battery is good

Mechanic's Assistant: Anything else you want the mechanic to know before I connect you?

I think that is all i can tell him unless he has ?s

Submitted: 10 months ago.Category: Jeep
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Answered in 1 minute by:
9/21/2017
Jeep Mechanic: Amedee, Jeep Technician replied 10 months ago
Amedee
Amedee, Jeep Technician
Category: Jeep
Satisfied Customers: 28,310
Experience: ASE certified Technician advanced level specialist. Wisconsin certified emissions state inspector
Verified

Hello and welcome!

My name isCustomerand I can assist you with your question.

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Jeep Mechanic: Amedee, Jeep Technician replied 10 months ago

I am very sorry your having this issue with your vehicle.

I will try my best to answer all of your questions.

However, before we get started, please let me mention a few things.

1. If at any point you would like to speak on the phone, please feel free to request a phone call on your end and I can call you right away.

2. If you dont understand any technical terms or anything that I mention (component tests or theory or operation), please let me know and I will provide you with a more in debt explanation or answer.

3. Please understand that I am here to help.

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Jeep Mechanic: Amedee, Jeep Technician replied 10 months ago

Are you looking for some possible causes or would you like me to walk you through this diagnoses?

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Customer reply replied 10 months ago
the jeep is stuck on a street in town i have to diagnose there I am home right now so causes and suggestions to diagnose
Customer reply replied 10 months ago
phone is charging no battery for a call sorry
Jeep Mechanic: Amedee, Jeep Technician replied 10 months ago

Ok, no problem. We can continue here

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Customer reply replied 10 months ago
Thanks I had drove to town it started and ran fine but then i came out of the store it would not start i also tried to double check was in part and attempted to start in nuetral
Jeep Mechanic: Amedee, Jeep Technician replied 10 months ago

Lets start by checking for power going into the starter relay with the key turned to the crank position.

Let me know!

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Customer reply replied 10 months ago
it had power to the relay
Customer reply replied 10 months ago
when i removed starter it had power to it because i got shocked
Jeep Mechanic: Amedee, Jeep Technician replied 10 months ago

There are two wires going to the starter. Both need to have voltage on them with the key in the crank position.

Do they?

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Jeep Mechanic: Amedee, Jeep Technician replied 10 months ago

Ok, then the starter is faulty and will need to be replaced.

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Customer reply replied 10 months ago
it passed the tests at orileys when they tested it 5 times
Jeep Mechanic: Amedee, Jeep Technician replied 10 months ago

Ok, then your giving me wrong information.

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Jeep Mechanic: Amedee, Jeep Technician replied 10 months ago

HOw much voltage was on each wire at the starter?

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Customer reply replied 10 months ago
12v i beleive he said a friend looked at it for me
Jeep Mechanic: Amedee, Jeep Technician replied 10 months ago

Are you sure?

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Customer reply replied 10 months ago
thats what he said we were thinking iginition switch
Jeep Mechanic: Amedee, Jeep Technician replied 10 months ago

That is possible.. but then the small wire would not get voltage if this were the case. :)

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Customer reply replied 10 months ago
okay I will have to take voltmeeter to town to double check it I also have a code reader would that do any good I can run up there with that also
Jeep Mechanic: Amedee, Jeep Technician replied 10 months ago

YES, it would. I will be looking forward to your reply.

Let me know!

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Customer reply replied 10 months ago
thank you it may be about an hour by time i get there look and get back any other suggestions since i will have to take tools again so if one thing doesnt work i can try the next. its a bare bones cj no security system or any of that
Customer reply replied 10 months ago
if i can't get it started on the street tongiht i will have to tow it home and deal with it later thank goodness i have a backup jeep
Jeep Mechanic: Amedee, Jeep Technician replied 10 months ago

Testing purposes?

There are so many possible causes as of yet we dont even have a direction to go.

I can always speak over the phone and provide a lot of info for you.

However, right now, we need to see where we are losing voltage.

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Customer reply replied 10 months ago
okay I will go up with the voltmeter and code reader ill send a response after that
Jeep Mechanic: Amedee, Jeep Technician replied 10 months ago

Sounds good!

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Jeep Mechanic: Amedee, Jeep Technician replied 10 months ago

Meanwhile, I will send over a phone call offer for 5 bucks.

If you decide to accept, I will call you right away.

I will only be up for another hour. East coast time here.

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Customer reply replied 10 months ago
okay thank you I can just reply in the morning i know i wont be able to call tonight by the time i get kids situated and go back w more tools then my friend had w him and climb under it.
Jeep Mechanic: Amedee, Jeep Technician replied 10 months ago

Sounds good no problem.

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