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2011 jeep liberty 3.7 crank no start, fuel pump replaced,

Customer Question
2011 jeep liberty 3.7...

2011 jeep liberty 3.7 crank no start

Mechanic's Assistant: Will the headlights turn on? Is the battery fully charged?

fuel pump replaced, plugs replaced

Mechanic's Assistant: Are you fixing your Liberty yourself? What have you tried so far?

Fuel pump replaced, plugs replaced, no codes showing

Mechanic's Assistant: Anything else you want the mechanic to know before I connect you?

Changed fuel as well hoping it was just bad gas

Submitted: 11 months ago.Category: Jeep
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Answered in 1 minute by:
8/23/2017
Jeep Mechanic: Amedee, Jeep Technician replied 11 months ago
Amedee
Amedee, Jeep Technician
Category: Jeep
Satisfied Customers: 28,158
Experience: ASE certified Technician advanced level specialist. Wisconsin certified emissions state inspector
Verified

Hello and welcome!

My name is ***** ***** I can assist you with your question.

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Jeep Mechanic: Amedee, Jeep Technician replied 11 months ago

I am very sorry your having this issue with your vehicle.

I will try my best to answer all of your questions.

However, before we get started, please let me mention a few things.

1. If at any point you would like to speak on the phone, please feel free to request a phone call on your end and I can call you right away.

2. If you dont understand any technical terms or anything that I mention (component tests or theory or operation), please let me know and I will provide you with a more in debt explanation or answer.

3. Please understand that I am here to help you any way I can.

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Jeep Mechanic: Amedee, Jeep Technician replied 11 months ago

Have you checked for spark and fuel while cranking?

How about for codes in the computer?

Are you looking for some possible causes?

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Customer reply replied 11 months ago
Spark and fuel pressure are ok, no codes showing up.
Jeep Mechanic: Amedee, Jeep Technician replied 11 months ago

Thank you for that information.

Does the engine run on starting fluid?

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Customer reply replied 11 months ago
No
Jeep Mechanic: Amedee, Jeep Technician replied 11 months ago

Would you be willing to speak on the phone?

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Customer reply replied 11 months ago
I'm not willing to make a phone call.
Jeep Mechanic: Amedee, Jeep Technician replied 11 months ago

Ok, no problem. Unfortunately, I cannot help you.

I will leave this open for other experts.

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Jeep Mechanic: Brad, Jeep Dealership Tech replied 11 months ago
Brad
Brad, Jeep Dealership Tech
Category: Jeep
Satisfied Customers: 8,262
Experience: 19 Yrs Chrysler/Dodge/Jeep. ASE Master (L-1) Certified
Verified
Good evening and welcome to JustAnswer!!Did it stall and wouldn't start or just wouldn't start one morning?What is the rail pressure when cranking?Do you have a crisp blue spark from the spark plugs?What is the compression of any cylinder when you test it?Talk soon,
Brad
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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