Have Jeep Questions? Ask a Jeep Repair Expert for Answers
Hello and welcome!My name is ***** ***** I can assist you with your question.
I am very sorry your having this issue with your vehicle.
I will try my best to answer all of your questions.
However, before we get started, please let me mention a few things.
1. If at any point you would like to speak on the phone, please feel free to request a phone call on your end and I can call you right away.
2. If you dont understand any technical terms or anything that I mention (component tests or theory or operation), please let me know and I will provide you with a more in debt explanation or answer.
3. Please understand that I am here to help you any way I can.
May I start by getting your VIN or engine size please?
That way I can pull the correct wiring diagram of your power window circuit and help point you in the right direction.
One moment please
Ok, I found the correct wiring diagram for your rear power windows.
Did both rear windows stop working at the same time?
Ok, from the factory wiring diagram, it appears that the rear power windows are on the same circuits as the front power windows. The system uses a circuit breaker for both sides (drivers and passenger). The circuit breaker must be good because the front windows work.
They also use separate grounds so that should not be an issue as well
I wish it was that easy.
So let me explain your options.. one moment while I type.
It could be possible both rear window motors are faulty, both rear switches are faulty or the front window switches are faulty (they control the rear door windows).
Another possible cause would be a wiring issue preventing the window motors from getting power or ground.
Now, you can do a few things..
Diagnose one circuit at a time and that will lead you to the root cause. I can help you diagnose this issue.. as it is a very simple circuit.
If the two rear window motors are inop because of the same problem, both will start working as soon as the one is diagnosed and fixed.
Or, another possible cause would be to disconnect the battery cables from the battery and rub them together for 5 minutes. This will discharge the capacitors inside all modules (including both door modules) and may allow the windows to start working again.
Here is a wiring diagram for the rear window motors on your vehicle.
When your ready to tackle this project, simply reply back and I can walk you through this diagnoses.
You are most welcome Laura!