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Hello, my name is ***** ***** I will assist you today. Would you please send me the Jeep's VIN number so I can see which antitheft system you have?
Yes sorry, I had to go check something. Ok, give me a few minutes to look it up.
Okay, I just looked up your Jeep, and that VIN number says it is a 1996 2 door Cherokee, not a 1999. Also it does not have a factory antitheft system. So you must have an after market one installed. Is there a red blinking LED light on the dash somewhere?
Look under the dash area for a small black push button. If you can find it, turn on the key and push that button. see if it will now start.
Hmmm, okay, another thing to try is this: Disconnect the negative battery cable, then turn the key on, reconnect the battery cable. Now see if it will start.
Hmmm, Okay, so tell me, when you turn the key to the start position, does the engine crank crank crank and not fire, or does nothing happen at all?
Does he have a 12 volt test light handy?
If so, I would like him to probe both sides of fuse # 20 in the under hood fuse box it is a 30 amp fuse. Probe the little test points on top of the fuse. The test light should show power on both test points.