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I have a 2006 keep grand Cherokee with navigation (rec)

Customer Question
Radio won't turn on. Everything...
I have a 2006 keep grand Cherokee with navigation (rec) Radio won't turn on. Everything else works. Tried pulling the fuse. It's good. tried leaving the battery unplugged for awhile. Didn't work. Had a friend of mine clear the codes when I changed my oil. Right after that the radio turned off. How do I reset it?
JA: When was your last oil change?
Customer: Yesterday
JA: Are you fixing your Grand Cherokee yourself? What have you tried so far?
Customer: Yeah. I've tried disconnecting the battery and pulled the amp fuse in the interior fuse box
JA: Anything else you want the mechanic to know before I connect you?
Customer: That's all
Submitted: 1 year ago.Category: Jeep
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Answered in 47 minutes by:
9/20/2016
Jeep Mechanic: Brad, Jeep Dealership Tech replied 1 year ago
Brad
Brad, Jeep Dealership Tech
Category: Jeep
Satisfied Customers: 8,086
Experience: 19 Yrs Chrysler/Dodge/Jeep. ASE Master (L-1) Certified
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Welcome to JustAnswer!!! My name is*****'m a 19 Yr Jeep dealership technician and I will be helping you with your question today...

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Jeep Mechanic: Brad, Jeep Dealership Tech replied 1 year ago

The next step will be to pull the radio and check to see if it has 12v and ground going to it, if yes then you have a bad radio.. If no then you will need to trace the wires back to the fuse box because if the fuse is good and has 12v then your loosing voltage...

If you need anymore assistance feel free to reply and don't forget the RATING before leaving the site!!

Have a great day,

Brad

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Customer reply replied 1 year ago
Thing is I I tested it with two other radios and it's not working with either and my volt reader is showing it's getting 12volts
Jeep Mechanic: Brad, Jeep Dealership Tech replied 1 year ago
How about the ground? What is your VIN so I can grab a wiring diagram for you?
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Customer reply replied 1 year ago
1J8GR48KX6C321643
Jeep Mechanic: Brad, Jeep Dealership Tech replied 1 year ago

Thanks for the VIN!!

I attached the wiring diagram.. It shows Pin 1 and 12 are 12v, and 11 and 22 are ground. Your missing one of them since none of the radios work...

If you need anymore assistance feel free to reply and don't forget the RATING before leaving the site!!

Have a great day,

Brad

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Customer reply replied 1 year ago
They were all there. I got it to work though. I pulled the #28 fuse, 20 amp, under the hood, Intergrated power module. It reset it. Some how when my friend cleared the codes from the computer. You have to reset the radio by pulling that fuse.
Jeep Mechanic: Brad, Jeep Dealership Tech replied 1 year ago

If you need anymore assistance feel free to reply and don't forget the RATING before leaving the site!!

Have a great day,

Brad

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Jeep Mechanic: Brad, Jeep Dealership Tech replied 1 year ago

Do you need more help?

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Jeep Mechanic: Brad, Jeep Dealership Tech replied 1 year ago

Glad I could help and don't forget to rate so I'm credited for assisting..

I hope this helps you and in the future feel free to request me for all your Chrysler-Dodge-Jeep needs..

Have a great day,

Brad

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Jeep Mechanic: Brad, Jeep Dealership Tech replied 1 year ago

I'm not credited for helping unless you leave a positive rating. I did my part and explained what you need to do to repair our vehicle and I would greatly appreciate a positive rating..

Thanks,

Brad

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Brad
Brad
Brad, Jeep Dealership Tech
Category: Jeep
Satisfied Customers: 8,086
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Experience: 19 Yrs Chrysler/Dodge/Jeep. ASE Master (L-1) Certified

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