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Ask sprinkles08 Your Own Question
sprinkles08, ASE Certified Technician
Category: Jeep
Satisfied Customers: 22670
Experience:  Chrysler/Dodge/Jeep Master Certified, ASE Master and Advanced Certified, Trans and Hybrid Specialist
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Back window hatch window won't latch so all interior lights

Customer Question

Back window hatch window won't latch so all interior lights on
JA: Have you checked the fuses? Have you checked the bulbs?
Customer: No . That would make it not latch?
JA: What is the model/year of your Jeep?
Customer: 2013 gran cherokee overland
JA: Are you hoping to fix this yourself? What have you tried so far?
Customer: Yes we are on a road trip. We have tried to lock and unlock doors, we have tried to had the latch mechanism down so at least the back hatch luck... where is the open button for the back window in the car
JA: Anything else you think the mechanic should know?
Customer: No just that the latch won't catch on the back window
JA: OK. Got it. I'm sending you to a secure page on JustAnswer so you can place the $5 fully-refundable deposit now. While you're filling out that form, I'll tell the Jeep Mechanic about your situation and then connect you two.
Submitted: 1 year ago.
Category: Jeep
Expert:  sprinkles08 replied 1 year ago.

Hello and welcome to JustAnswer!

Odds are the flipper glass latch is going to need to be replaced if the glass will not latch.

You you looked into the latch opening to make sure nothing foreign has fallen into the opening and preventing the pawl from rotating to the closed position?