Have Jeep Questions? Ask a Jeep Repair Expert for Answers
Hello and welcome! My name isCustomerand I can assist you with your question.
I have been in the auto repair business for many years and specialize in diagnosing vehicles with problems like this one you are describing. I am confident we can resolve your problem together provided you stick with me and run the necessary tests. Please understand that I don't know your skill level and that I can't see, smell, hear, or touch the vehicle either, so it may take a few replies to get to satisfactory results. I am also going to do my best to direct you with the fastest, easiest and most common things to check first to make this as simple as possibly for both of us. I just ask that you provide me with the all of the correct information up front and with the most accurate tests results as we move on so that I can point you in the right direction. I would also appreciate a positive rating from you in return for sharing my time and knowledge and expeirence with you in a timely mannner. Even if you rate my answer after the first few replies, we can still continue our conversation at no further cost to you. With that being said, lets get started.
Can I start by getting your VIN? Thank you!
I do however, need the engine size for us to continue.
Thank you for that information. So now it does not crank over at all correct?
Right. I understand.
Are you sure that the dome light switch is not turned on?
Ok, thank you for that information. If the battery checks out good (be sure to get it load tested), and the problem continues (lights remain illuminated) with the engine off and key out of the ignition switch, the most common cause of this problem would be a bad Body Control Module (which is the computer that controls the functions of the body of the vehicle) or a bad door ajar switch... which is very common.
I am glad I can help!
It has been a pleasure working with you. Please dont forget to honor your good faith deposit by rating my answer as "Excellent Service" for assisting you today.
Please let me know if you have any further questions.