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My son has a 1993 Jeep Grand Cherokee. He had to replace the

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starter in it and also...
My son has a 1993 Jeep Grand Cherokee. He had to replace the starter in it and also had to put in a different battery. Now it starts, but only for a couple seconds then dies. He was told he has to 'bypass the security/antii-theft system'. We can not figure out how he needs to do this.
JA: Sometimes things that you think will be really complicated end up being easy to fix with Jeep. The Jeep Mechanic I'm going to connect you with knows all the tricks and shortcuts. Are you hoping to fix this yourself?
Customer: yes he is hoping to fix it himself. I can have him online in a moment or two.
JA: Great! What have you tried so far?
Customer: Hold please.
JA: Is there anything else the Jeep Mechanic should be aware of about your Jeep?
Customer: hello i need to get my jeep to start and stay runningno
JA: OK. Got it. I'm sending you to a secure page on JustAnswer so you can place the $5 fully-refundable deposit now. While you're filling out that form, I'll tell the Jeep Mechanic about your situation and then connect you two.
Submitted: 1 year ago.Category: Jeep
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Answered in 1 minute by:
5/11/2016
Jeep Mechanic: Joshua Haynes,
 replied 1 year ago
Joshua Haynes
Category: Jeep
Satisfied Customers: 276
Experience: Lead Technician/ Manager at Precision Tune Auto Care
Verified
Hi, my name is ***** ***** I'll assist you
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Jeep Mechanic: Joshua Haynes,
 replied 1 year ago
Did the jeep run ok before he replaced the starter and battery?
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Customer reply replied 1 year ago
Yes, ran fine
Customer reply replied 1 year ago
(Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call. Let me know if you need more information, or send me the service offer(s) so we can proceed.
Jeep Mechanic: Joshua Haynes,
 replied 1 year ago
Are you asking me for a phone call offer?
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Jeep Mechanic: Joshua Haynes,
 replied 1 year ago
I don't know if you posted that question or if the system did, it has been acting crazy asking for phone calls lately. If you do want a call, I am happy to though
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Jeep Mechanic: Joshua Haynes,
 replied 1 year ago
Are you still in need of help with this problem?
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Customer reply replied 1 year ago
Is the call included in the 26.00 I've already paid for help?
Jeep Mechanic: Joshua Haynes,
 replied 1 year ago
No, the call is additional. I am happy to help you without a phone call, I just had a message pop up that you requested one.
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Jeep Mechanic: Joshua Haynes,
 replied 1 year ago
I think you problem will be an easy one to fix, given that it started only after replacing the battery.
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Jeep Mechanic: Joshua Haynes,
 replied 1 year ago
Jeep has an idle learn procedure that is required any time the battery is removed, erasing the learned idle settings prior to removal. The way to do this is to start the car and keep it running with the accelerator pedal. Once you have it running, slowly release the pedal incrementally until it will run on its own. Let it run untouched for at least 5 minutes and then turn it off and restart. This should learn the idle and fix your issue!
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Customer reply replied 1 year ago
OK, I hope it's going to be easy. Originally it was the starter I replaced. My battery was dead, so used my mom's battery from her van to start it after installing the starter. Now it starts, but dies in just a couple seconds. I was told it's possibly the anti-theft/security system possibly malfunctioning.
Jeep Mechanic: Joshua Haynes,
 replied 1 year ago
I don't think you have a problem with the antitheft system provided that the only work that was done since it ran on its own was the starter and battery.
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Jeep Mechanic: Joshua Haynes,
 replied 1 year ago
is this something you are going to try tonight?
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Customer reply replied 1 year ago
i try to keep it running but it wont stay running for more than 2or3 seconds
Jeep Mechanic: Joshua Haynes,
 replied 1 year ago
It won't stay running even with your foot on the accelerator?
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Customer reply replied 1 year ago
no
Customer reply replied 1 year ago
i try to keep it running but it just dies
Jeep Mechanic: Joshua Haynes,
 replied 1 year ago
Did you put a new battery in it?
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Customer reply replied 1 year ago
not brand new but new enough it will start the jeep if it would stay running
Jeep Mechanic: Joshua Haynes,
 replied 1 year ago
Does it start every time you try to start it?
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Customer reply replied 1 year ago
yes but only for about 2 or 3 seconds
Jeep Mechanic: Joshua Haynes,
 replied 1 year ago
Have you verified the fuel level in the vehicle?
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Customer reply replied 1 year ago
its got about a quarter tank in it
Jeep Mechanic: Joshua Haynes,
 replied 1 year ago
Do you know what caused your battery to die in the first place? Was something left on or did it just die?
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Customer reply replied 1 year ago
not sure i wasnt there when this happened but the battery has always been good no problems with it
Jeep Mechanic: Joshua Haynes,
 replied 1 year ago
I understand. I don't think that I am able to help you any further. I am going to opt out and open the question up to another expert.
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Jeep Mechanic: CHRIS ZAPANTIS,
 replied 1 year ago
CHRIS ZAPANTIS
Category: Jeep
Satisfied Customers: 159
Experience: AUTO TECH at G&M EXXON
Verified
Hello Im Chris let me know when you are online.
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Customer reply replied 1 year ago
hi chris im wayne i have a 1993 grand cherooke limited when i try to start it it will run for 2 or 3 seconds then die and all the lights flash but no horn sounding i just replaced the stsrter
Jeep Mechanic: CHRIS ZAPANTIS,
 replied 1 year ago
m not gonna telll you the expensive way heres two ways it can be done.
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Jeep Mechanic: CHRIS ZAPANTIS,
 replied 1 year ago
z
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Jeep Mechanic: CHRIS ZAPANTIS,
 replied 1 year ago
did it come through?
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Jeep Mechanic: CHRIS ZAPANTIS,
 replied 1 year ago
can you try something now?
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Customer reply replied 1 year ago
the link you sent wont open
Jeep Mechanic: CHRIS ZAPANTIS,
 replied 1 year ago
do you have word?
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Jeep Mechanic: CHRIS ZAPANTIS,
 replied 1 year ago
.
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Jeep Mechanic: CHRIS ZAPANTIS,
 replied 1 year ago
how about now?
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Jeep Mechanic: CHRIS ZAPANTIS,
 replied 1 year ago
I also need to ask you a couple questions to make sure its the antitheft
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Customer reply replied 1 year ago
i click on it and it just gos back to this page
Jeep Mechanic: CHRIS ZAPANTIS,
 replied 1 year ago
what browser do you have?
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Customer reply replied 1 year ago
ok
Jeep Mechanic: CHRIS ZAPANTIS,
 replied 1 year ago
are you using google chrome?
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Customer reply replied 1 year ago
I have a few.. Google Chrome, IE, Safari and Opera
Customer reply replied 1 year ago
Right now I'm on Chrome
Jeep Mechanic: CHRIS ZAPANTIS,
 replied 1 year ago
look on your lower left hand corner thats where the downloads pop up.
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Jeep Mechanic: CHRIS ZAPANTIS,
 replied 1 year ago
clik on it see if it pops up there
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Customer reply replied 1 year ago
Found it, lol, 4 times
Jeep Mechanic: CHRIS ZAPANTIS,
 replied 1 year ago
lol i discovered that a couple weeks ago
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Jeep Mechanic: CHRIS ZAPANTIS,
 replied 1 year ago
ok now im going to ask you if you tried holding the gas down
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Customer reply replied 1 year ago
OK, reading it
Customer reply replied 1 year ago
How do I know where pin 4 is?
Jeep Mechanic: CHRIS ZAPANTIS,
 replied 1 year ago
hold on before we get to that
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Jeep Mechanic: CHRIS ZAPANTIS,
 replied 1 year ago
ide like to know if you held the gas down to try and keep it running
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Customer reply replied 1 year ago
By the way, will I get a copy of our conversation in my email>
Jeep Mechanic: CHRIS ZAPANTIS,
 replied 1 year ago
not sure but you can always log on and see it
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Customer reply replied 1 year ago
Yes, I tried to rev it up, but still died
Jeep Mechanic: CHRIS ZAPANTIS,
 replied 1 year ago
cool are you close to the car?
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Customer reply replied 1 year ago
no, about 60 miles from it. I live in Salem, OR, and Jeep is in Portland, OR. :(
Jeep Mechanic: CHRIS ZAPANTIS,
 replied 1 year ago
haha oh well
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Jeep Mechanic: CHRIS ZAPANTIS,
 replied 1 year ago
ok you will know the correct wire so pin doesnt matter. theres only one wire on there with that color
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Jeep Mechanic: CHRIS ZAPANTIS,
 replied 1 year ago
all i have to do is get you the location of the anti theft module
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Jeep Mechanic: CHRIS ZAPANTIS,
 replied 1 year ago
its on the left side of your glove box.
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Customer reply replied 1 year ago
left side of glove box, ok.
Jeep Mechanic: CHRIS ZAPANTIS,
 replied 1 year ago
https://www.youtube.com/watch?v=sAXDkRGTH-A
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Jeep Mechanic: CHRIS ZAPANTIS,
 replied 1 year ago
that is so you can find it. Do the fix i sent you to permanently disable.
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Jeep Mechanic: CHRIS ZAPANTIS,
 replied 1 year ago
Use number 1 and dont forget you have to ground the wire on the module side not the harness.
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Jeep Mechanic: CHRIS ZAPANTIS,
 replied 1 year ago
If you have no further questions and feel I have answered your question please rate me so i can get credit for my time.
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Customer reply replied 1 year ago
from the downloaded link, right?
Customer reply replied 1 year ago
Thanks Chris.
Jeep Mechanic: CHRIS ZAPANTIS,
 replied 1 year ago
yes it shouldnt have done that so disable it for good before you get stuck again.
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Jeep Mechanic: CHRIS ZAPANTIS,
 replied 1 year ago
Thank you and good night.
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CHRIS ZAPANTIS
CHRIS ZAPANTIS
CHRIS ZAPANTIS
Category: Jeep
Satisfied Customers: 159
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Experience: AUTO TECH at G&M EXXON

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