Jeep

Have Jeep Questions? Ask a Jeep Repair Expert for Answers

Ask an Expert,
Get an Answer ASAP!

Jeep

I bought a 2013 jeep grand cherokee which was involved in an

Customer Question
accident. it lights everything but...
i bought a 2013 jeep grand cherokee which was involved in an accident. it lights everything but when l start it shows damage key
Submitted: 1 year ago.Category: Jeep
Show More
Show Less
Ask Your Own Jeep Question
Answered in 4 minutes by:
3/11/2016
Jeep Mechanic: Matt, Engineer replied 1 year ago
Matt
Matt, Engineer
Category: Jeep
Satisfied Customers: 22,460
Experience: Honors degree in Mechanical Engineering, worked 8 years as a Formula 1 engine engineer.
Verified

hello

does the car start and run OK?

if so does its drive OK with no hesitation or lack of power?

Ask Your Own Jeep Question
Customer reply replied 1 year ago
The car does not start thats the reason l am asking
Jeep Mechanic: Matt, Engineer replied 1 year ago

OK

in that case its probably not recognizing the key or if the airbags have discharged its possibly immobilised via the crash /airbag module

1st thing to try is replacing the battery in the key fob and if that doesn't help then do a reset by disconnecting the battery cables and clamping them together for 10 mins. Remove both battery leads from the battery then use a nut and bolt or G-clamp to hold both battery lead terminals together.

This discharges any capacitors / memory within the ECU and around the car so ensures all memory settings are wiped clear - back to the factory default.

This will reset all the systems on the car and you may need the radio security code to get it going again, and ensure that the keys are in your hand when you re-connect the battery as the car may lock and turn on the alarm

and if that doesn't work then sorry to say that you will need a dealer level diagnostic tool to plug into the car to reset the airbag and possibly the security module

Ask Your Own Jeep Question
Jeep Mechanic: Matt, Engineer replied 1 year ago

Hi

do you still need help?

Bear in mind that the site takes a deposit from you at the beginning and this is held by the site until you rate my answer at which point the cash is split between the site and the expert. I am only paid for my work on this question if you rate my answer, using the star system at the top of the screen. Please do not forget! Thank you

Ask Your Own Jeep Question
Ask Matt Your Own Question
Matt
Matt
Matt, Engineer
Category: Jeep
Satisfied Customers: 22,460
22,460 Satisfied Customers
Experience: Honors degree in Mechanical Engineering, worked 8 years as a Formula 1 engine engineer.

Matt is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Thank you so much for your answer. My initial estimate was $325; I got it done for $100 - part and labor.

Lynn B.Ormond Beach, FL

I was skeptical at first but thought I'd give it a try. I was pleasantly surprised. Your site actually is a quality service that I would recommend to others in a heartbeat.

StanSayre, PA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

Chris

Chris

Shop Foreman

3,449 satisfied customers

Jeep Certified Master Tech

Mark

Mark

22 Year Factory trained technician

2,593 satisfied customers

Jeep factory training........25 years in the industry.

Dave

Dave

Jeep Master Tech

1,149 satisfied customers

Chrysler Triple Master, ASE master Tech AA degree in Auto.

moparfl

moparfl

ASE Certified Technician

1,130 satisfied customers

ASE Master Tech Chrysler Dodge Jeep Master Tech

Tim Mohr

Tim Mohr

ASE MASTER TECH

1,021 satisfied customers

30 YRS EXPERIENCE, FOREIGN AND DOMESTIC, GAS AND DEISEL

Ron Z.

Ron Z.

- Jeep Tech -

629 satisfied customers

18+yrs experience. State Inspector & Jeep Diagnostics/Repair

jeepmopar76

jeepmopar76

Jeep/Chrysler Triple Master Tech

579 satisfied customers

32yr ASE Master Tech, 9yr Chrysler Master Tech, 19 yr Jeep Dealership service including AMC/Eagle

< Previous | Next >

Related Jeep Questions
I have a 2003 Jeep Liberty Sport with a 3.7. The liberty
Hello I have a 2003 Jeep Liberty Sport with a 3.7. The liberty runs great but I have a NO BUS where the odometer is I have checked the plug on the back of the cluster.Is there a way to test and or rep… read more
AMEDEE
AMEDEE
AUTOMOTIVE TECHNICIAN
Vocational, Technical or Trade Scho
9,105 satisfied customers
Cranks no start scanner says no asd sense signal at ecm. 9th
cranks no start scanner says no asd sense signal at ecm … read more
AMEDEE
AMEDEE
AUTOMOTIVE TECHNICIAN
Vocational, Technical or Trade Scho
9,105 satisfied customers
2012 Jeep Grand Cherokee Overland with Quada Lift. Right
2012 Jeep Grand Cherokee Overland with Quada Lift. Right rear suspension drops gradually when the vehicle sits with engine off. Goes back up when jeep is started. I did get "air suspension cooling dow… read more
Chad Farhat
Chad Farhat
Owner
Associate Degree
4,433 satisfied customers
I have a 2012 Jeep Liberty my dashboard says my car is in
I have a 2012 Jeep Liberty my dashboard says my car is in neutral but my shifter is in park. I just replaced my totally inter grated power module. Every since I replaced it I've been having this probl… read more
Chris (aka - Moose)
Chris (aka - Moose)
Vocational, Technical or Trade Scho
108 satisfied customers
When putting in reverse, the gear would not change, from
When putting in reverse, the gear would not change, from drive. Put in park, but light still showed gear in D. Now shifter locked in park, but light shows D. Can no longer start vehicle … read more
kalamykid
kalamykid
Pactor automotive
Vocational, Technical or Trade Scho
97 satisfied customers
I have a 2002 grand cherokee overland that just died on the
I have a 2002 grand cherokee overland that just died on the road. Just turns over but will not start. The gauges don't work and there is a key with an x over it on the cluster. replaced cam and crank … read more
AMEDEE
AMEDEE
AUTOMOTIVE TECHNICIAN
Vocational, Technical or Trade Scho
9,105 satisfied customers
Power door lock quit working along with othersymtom....radio
power door lock quit working along with othersymtom....radio works but every time ignition is switched off/on the time on the radio goes to "12:00". tried replacing the 30 amp cb but no help. ideas? … read more
molurch
molurch
Owner
Vocational, Technical or Trade Scho
941 satisfied customers
I have a noise in rear end tried to shake drive shaft but
I have a noise in rear end tried to shake drive shaft but its tight up and down little play side to side … read more
Pete
Pete
Mechanic
Construction, Plant Fitter
57 satisfied customers
Come over and fix it for me. 2004 p0031 code after running
2004 p0031 code after running 5minutes then quit try starting wont keep running … read more
Eric
Eric
Retired
N/A
14,436 satisfied customers
I have a 2002 jeep liberty blowing cold air... we flushed
i have a 2002 jeep liberty blowing cold air... we flushed the system and the heater core pipes are hot, it has new thermostat and the acuators seem to be working properly and still no heat ? ? ? ? … read more
Pete
Pete
Mechanic
Construction, Plant Fitter
57 satisfied customers
I have a 2017 wrangler unlimited and My Sony car stereo
I have a 2017 wrangler unlimited and My Sony car stereo won't turn off when key is removed from ignition. The stereo does not have a power button. Sony has said that I can either open and close the re… read more
Mechanic01
Mechanic01
1,703 satisfied customers
My 1998 jeep cherokee charging system has an intermittent
my 1998 jeep cherokee charging system has an intermittent fault. The voltmeter on the instrument cluster can read 14V, 12V, or drop to 9V, back up to 14V, etc.. At 9V the system is indeed dead, and th… read more
Chris
Chris
Shop Foreman
3,449 satisfied customers
The check engine light came on. Dealership ran a diagnostic,
The check engine light came on. Dealership ran a diagnostic, tell me it is the relay box under the wheel well that controls the cooling fan and that I have to replace the relay box, including harness.… read more
fordguy4u
fordguy4u
Automotive Tech
Vocational, Technical or Trade Scho
70 satisfied customers
JustAnswer Ask a question 20 January 2018 02:06 i have a
JustAnswer Ask a question 20 January 2018 02:06hi i have a 2013 patriot, 2.4 engine has a p2173 code after replacing TBI unit . the unit was bad would not open, gears made noise wouldn't open throttle… read more
Chris
Chris
Shop Foreman
3,449 satisfied customers
I have a 2005 jeep liberty and the rear glass will not
I have a 2005 jeep liberty and the rear glass will not latch. I took the cover off the swing gate to look closely at the locking mechanism. When the glass meets the locking mechanism it looks like the… read more
Mechanic01
Mechanic01
1,703 satisfied customers
Headlights come on, but taillights do not. brakelights on
Headlights come on, but taillights do not. brakelights on passenger side and spare tire mount come on, and blinker on passenger does as well. No lights on driver side come on. Brand new LED light unit… read more
Mechanic01
Mechanic01
1,703 satisfied customers
Have a 2009 Jeep Commander. It starts immediately when
have a 2009 Jeep Commander. It starts immediately when "cold" and runs about 10 minutes and quits. Wait an hour or so and it starts again and runs about 10 minutes. Battery is fully charged and fuel p… read more
Chris (aka - Moose)
Chris (aka - Moose)
Vocational, Technical or Trade Scho
108 satisfied customers
Went out and started my Jeep Liberty, to warm it up, and it
Went out and started my Jeep Liberty, to warm it up, and it started fine. But when I came it there is a loud internittent tap under the intake. The check engine light also came on. I shut it off. Not … read more
fordguy4u
fordguy4u
Automotive Tech
Vocational, Technical or Trade Scho
70 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x